1. Classic Motor

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    Scottsdale, AZ

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    Classic Motor

    5.0 (2 reviews)

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    3 months ago

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    3 years ago

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    Hertz Car Sales Scottsdale

    Hertz Car Sales Scottsdale

    3.0
    (66 reviews)

    Bought a 2025 Mazda CX-50 here and was given a key fob missing the internal emergency key (the…read morebackup you need if the battery dies). I didn't realize it at pickup, but once I did, I called the dealership. They checked and couldn't find the key, then refused to cover the replacement--basically dismissing it as cheap and easy to fix. I ended up paying $215 out of pocket ($75 key + $140 service) just to ensure I could access my own car if the fob fails. This was a clear oversight on their end, and the lack of accountability was disappointing. Receipts available. I'll update this review if they make it right.

    Why am I always having to apologize? but I am willing to admit when I was wrong. I purchased a car…read morehere and didn't like it returned it and finance treated me with nothing but respect even though I was being a jackass. They returned all my money and even found a car that was in brand new condition (no dents/headliner damage/electrical issues) ; it also came with brand new tires and fewer miles. I resigned the new deal the same day I would like to thank the salesman who led me to the BEST CAR ON THE LOT and didn't try to pawn the garbage off on me like other salesman try to do. I am sorry to the finance team for everything I said which I admit was inaccurate. The finance team is the best here they didn't fumble the numbers as I had previously suspected. I am sorry for the false accusation. Had the salesmen sold me the best car in the lot everything would've been fine. Thank you my friends in finance. Again I apologize. And yes I do remember you from our past life before we went into business together. Thank you. Much love. You all are appreciated I look forward to purchasing many more cars from you in the very near future. All test drives need to include touching the freeway. That's not finance fault. I just wasn't allowed to test the car as I would've liked, where I finally bought the car the salesman gave me the keys and told me be back in 30 minutes, as opposed to holding my hand and giving me turn by turn directions. Thus I was dissatisfied with the test drive. Finance were the only ones really watching out for me the vehicle was a lemon but that was my fault rushing the deal to get out of there. Can't blame a salesman for trying to sell something. Though I'm sure he wouldn't sell that car to his own son. So I basically expect to be treated like family with any big purchase. Next time treat the customer as you would your own family. That's to all the salespeople out there. Jesus loves and forgives us. Please accept my apology.

    Mark Kia

    Mark Kia

    2.3
    (877 reviews)

    I've been coming to this specific Mark Kia location ever since I got my first Kia, and I've always…read morehad such a great experience here. I've trusted them with all of my vehicle's service needs over the years, and every experience has been fast, smooth, and exceptional. My service advisor, Jacob Nelson, is always amazing and takes great care of car. Last week, while my car was being serviced, I had the pleasure of coming in with my mom while she was searching for a new car. We worked with John DiGerolami, and he was nothing but helpful from start to finish. He truly listened to all of our wants and needs and made sure we found the perfect match for her. We were very indecisive, but John was incredibly patient, never made us feel rushed, and made us both feel completely comfortable throughout the entire process. I also want to give a special thank you to Shane Woods Sr. in the service department for helping ease our minds about the car my mom ended up choosing. His knowledge and insight about cars and the specific vehicle were extremely helpful. Shane Woods Jr. was also a huge help and paired us with John, who ended up being the perfect fit for us. This was my first time being part of the car buying process at a dealership, and I can honestly say it was a fantastic experience. The entire process was incredibly quick and seamless. Honestly, my mom was able to purchase her car in about the same amount of time it takes them to complete my service appointment! Once we settled on a vehicle and it was time to sign the paperwork, DeMarko Martinez, the finance manager, got us through the process quickly and efficiently. He was extremely informative, walked us through everything from top to bottom, and made sure we understood the entire process. He had great energy and finished the experience off strong. What impressed me even more was the follow up after the sale. John has been exceptional about checking in to make sure my mom is happy with her purchase. He even sent us a very thoughtful thank you video, which was such a personal and appreciated touch. It's clear that he genuinely cares about his customers even after the sale is complete. By the time we walked out the door, we truly felt like part of the Mark Kia family because of how friendly, welcoming, and genuine everyone was. I was so pleased with the entire experience that I couldn't leave without writing a glowing review. The entire team at Mark Kia went above and beyond to make this a great experience. I highly recommend Mark Kia for both service and sales!!!

    I had the pleasure of working with Jacob, who helped me find the perfect car. What really set this…read moredealership apart happened when I came back to have my windows tinted. I had just finished working a graveyard shift, and unfortunately, it was the only time I could bring my car in. I was completely exhausted and tried to find somewhere to sleep just a little. Edward one of the managers noticed me and kindly offered to show me to a quiet area with comfortable chairs where I could actually get some sleep while I waited. On top of that, he was able to expedite the tinting process so I could get home sooner. However one negative about this place is that if you want a free tank of gas you have to give them a 10/10 and will keep on spamming your phone until you do it.

    Goldie's Motors

    Goldie's Motors

    4.7
    (272 reviews)

    After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

    Great place to buy a vehicle! Super low pressure and very friendly folks. Had a few issues after I…read moredrove off the lot, and they were gracious enough to take care of them. Highly recommended!

    Classic Motor - car_dealers - Updated July 2026

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