Why am I always having to apologize? but I am willing to admit when I was wrong. I purchased a car…read morehere and didn't like it returned it and finance treated me with nothing but respect even though I was being a jackass. They returned all my money and even found a car that was in brand new condition (no dents/headliner damage/electrical issues) ; it also came with brand new tires and fewer miles. I resigned the new deal the same day I would like to thank the salesman who led me to the BEST CAR ON THE LOT and didn't try to pawn the garbage off on me like other salesman try to do. I am sorry to the finance team for everything I said which I admit was inaccurate. The finance team is the best here they didn't fumble the numbers as I had previously suspected. I am sorry for the false accusation. Had the salesmen sold me the best car in the lot everything would've been fine. Thank you my friends in finance. Again I apologize. And yes I do remember you from our past life before we went into business together. Thank you. Much love. You all are appreciated I look forward to purchasing many more cars from you in the very near future. All test drives need to include touching the freeway. That's not finance fault. I just wasn't allowed to test the car as I would've liked, where I finally bought the car the salesman gave me the keys and told me be back in 30 minutes, as opposed to holding my hand and giving me turn by turn directions. Thus I was dissatisfied with the test drive. Finance were the only ones really watching out for me the vehicle was a lemon but that was my fault rushing the deal to get out of there. Can't blame a salesman for trying to sell something. Though I'm sure he wouldn't sell that car to his own son. So I basically expect to be treated like family with any big purchase. Next time treat the customer as you would your own family. That's to all the salespeople out there. Jesus loves and forgives us. Please accept my apology.

Horrible experience for my son first time car buyer, and we've had wonderful success with him in…read morethe past. It took advantage of him. He was preapproved for a loan when he went in, but they were trying to up the loan for the extended warranty, which he never wanted it was buried in the paperwork. They never talked about it with him and they sold it to him without discussing it. I would not recommend them. I'm in the market for a new car and there's no way I'll consider them Now.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

I am very excited to share my experience with the Mark Kia service and sales departments. It was my…read morefirst visit yesterday, and Brandi and Josh met me at the door, warmly welcoming me to Mark Kia and sharing all the great things they do for their customers there. They were quick to guide me in the right direction, helping me identify my service needs and address my interest in sales. While I waited for my service to be completed, Josh politely introduced me to Jacob in the sales department. Jacob was very easy to talk to, and I was so happy to have established a relationship with him as we discussed my interest in their massive EV inventory. I almost felt like the little kid at Brewster's ice cream parlor--so many flavors, so many options--I had never seen this many electric vehicles on a sales lot. Even their website was up to date and filled with all the fantastic EV details I had hoped for! I must mention that the staff I observed genuinely seemed to have time for the customers. My experience with Brandi, Josh, and Jacob was beyond exceptional! How refreshing to have this level of dealership support. Very kind and caring regarding all my concerns. My family and I have owned a variety of Kia vehicles, and until recently, I had the opportunity to have my Kia serviced near my home in North Phoenix. My family in SLC, UT, and my family in St Louis, MO, also own multiple Kia vehicles. I often shared my dealership experience with them. Once the dealership near my home finished with its remodel, to be polite, nothing really felt the same after the store changed hands. I was actually nervous about what I would say to my wife and family members now that I was facing a decision to change dealerships. All the good vibes I experienced in North Phoenix are only a memory now. Thanks to my KiaConnect App, I was able to locate another dealership thirty minutes from home. With my willingness to drive to Mark Kia, I avoided another dealership setting that seemed much too busy or just uncaring, even though I had been a customer who happily wore the Kia "Jersey" over many years. I will return to Mark Kia Service today for the maintenance required for my Kia EV6. How grateful I am that I took the time to go out of my way. Just a 30-minute drive and I was beyond satisfied. They are definitely worth the effort. BTW, even their waiting area was more than sufficient and definitely more than the previous Kia dealership offered. So thank you to Brandi, Josh, and Jacob for an excellent experience, one that I am taking pleasure in reviewing and sharing with the world of Google. Thanks for being real and true to all that I had hoped to find again in my dealership experience. Today, when you buy a vehicle, it's ideal to build a relationship with your dealership because that's where the magic happens before and long after the sale. All the best Roger.

Hailey who works here was driving and on her phone almost ran me over! Thank god the Tesla had the…read moreself driving and it stopped for her. She started cussing me out and tried to fight me! I told her to leave me alone and stop cussing me out that she was in her work place! The manager made her apologize and I told her I didn't accept her apology she got mad and stomped away. Other than her, great employees, I hope she gets fired. She almost MURDERED ME!! I bought a Kia a month ago from Kia Dealership. Great cars, but that woman is a terrible unprofessional, murderer!!!

Ask for Jamie if you go look for a car here. He was really helpful in our car buying process and…read morewould we would buy through him again.

Jamie H. was incredible throughout. I was a bit hesitant to make my first vehicle purchase from…read moreanother state and never having driven or been inside the car. However, Jamie, through open and clear communication, transparency regarding the vehicles condition, and multiple facetime calls to check out the vehicle...... I could NOT possibly be happier. Everything from beginning to end was executed in a way that made me feel very comfortable with this type of purchase. Jamie's other team members involved in the purchasing process were also professional, and quickly communicated to get the deal done. 10/10 would purchase from here again, even though I'm in California. Grade-A experience.

Great place and I love them all. They do good job. My service ad Stephanie always on top of all the…read morework doing all the best for customers and she make lots happy customers l. Amen

Fast, Efficient and professional. Vehicles was ready well before its promised time. Well…read moreapportioned waiting area.

The exact opposite of the reputation used car salesman have. Honest, showed me what was available…read morein my price range without any pressure or upsell. He spent time talking about the advantages of each car and the next day I drove out with the perfect car! Btw... The movie Used Cars, with Kurt Russell, was filmed in Mesa in 1980. Goldie's is sooooo much the opposite. :-)

After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

What a great experience, worked with Jeff at Sun City West location. He helped find perfect car…read morefor me. I was hesitant as I have never leased a car before. Jeff is very knowledgeable and walked me thru every step. By leasing a brand-new car, I am saving over $500 a month in car payments. I highly recommend Centennial Leasing & Sales, if you are in the market go see them, and big shout out to Jeff for making this a great experience!

Jesus was absolutely courteous, professional, informative and not pushy or pressured me to make my…read moreselection

Buying our car from Daniel Salvador at Chapman Hyundai was a great experience. Since we had already…read moreselected the vehicle we wanted, we were looking for a smooth, straightforward purchase, and Daniel delivered exactly that. He was friendly, professional, and knowledgeable from start to finish. He answered all of our questions, explained everything clearly, and made the entire process efficient and stress free.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

We had a fabulous experience at AutoWits. We drove a car across the country and after arriving we…read morehad an issue with the AC. AutoWits got us in immediately. They communicated what they were going to do and updated us on the process and pricing. They sent us pictures of the issue and they answered all our questions. I highly recommend!

Not sure about the other reviews for autowits but....my experience was completely different. I…read morebrought my gladiator in to change the original oil cooler out for an all metal. Upon picking it up, the check engine light was on. I then embarked on an extended RV trip towing the jeep and once it had approx 100 miles on it I started smelling a pungent odor. The. Shortly thereafter, my check engine light came on while in Napa. I took it to the jeep dealer and they found that the part used was not an oem part. It leaked oil all over my entire vehicle causing a 3 day delay in my trip. Autowits said there was a warranty but it only covered the part and labor. Their shoddy workmanship was discovered by the dealer as a missing clamp, a pinched and cut hose, another hose connected by the wrong clamp and a missing bracket. I produced pictures of the poor workmanship and spoke to Sonny and he denied responsibility saying the pictures showed him nothing. This shoddy workmanship has caused a 3 day delay waiting on parts and almost $2000 out of pocket in addition to their "warranty was willing to pay. When I asked why and for them to pay the difference, he hung up on me. GOOD LUCK AND CHECK THE PARTS THEY USE AS THEY ARE SUBSTANDARD.