I've brought two vehicles here, for multiple issues. Quick service every time. Transparent,…read morereasonably priced. High level of customer service. I recommend First Rate across the board.

Very honest and generous family shop. Had a minor fix and they offered it for free after it took…read moreonly a short amount of time to remedy. Stand up guys in a industry where that's not the standard, they will have all of my business moving forward.

First off, read the reviews on Google! 50+ reviews, all 5 stars!…read more After having our vehicles serviced at both good and bad places around Milwaukee, I was in a crunch and needed something done asap. I called here and he got me right in, and within an hour and 15 minutes he was done with a job that could've taken a normal mechanic 2-3 hours, and it was done perfectly. He took the time afterwards to explain to me some different things to keep an eye out with my vehicle, and also certain maintenance that needs to be kept up that I may have not been used to with my previous vehicle. All that to be said, he was super nice, but all in all a fantastic person and mechanic. I will never take my vehicles anywhere else, not even the dealership!

I picked up my new Honda Accord last Thursday and for the most part everything was great and easy…read more This was my 6th vehicle from Honda City! John Billman was great and helpful! Bill McCulley got everything approved right away at a payment I wanted! Ivan Greiner was very helpful and knowledgeable! My only issue and the only reason I didn't give 5 stars is I don't believe my car was actually cleaned. There was dirt and mud still on my tires as they were the day before. There was mud and dirt on the pedals. There were scuff marks on the drivers door and kick panel. There was residue from the window stickers still on the window. Just kinda disappointing. Otherwise, I highly recommend Honda City!

Before getting parts or doing any major service here shop around and you may be surprised. I do oil…read morechange and small service here just b/c it is convenient but for timing belt I went to another local dealer for 20% lower cost. It is the same deal with the parts even simple fluids are 2-3$ more per quart. They are very very pricy.

My husband and I had a positive experience buying our Kia Telluride 24 from this dealership. It was…read moreclean, had snacks and beverages, and everyone we worked with was helpful. The only negative part of our experience was how long the entire process of buying the car took, but this isn't uncommon. Bernie was our sales guy and we really liked him. Jaylen (spelling) helped me with the tech aspect of the car. He was great - helpful & funny! We worked with them on a price we were comfortable with and a decent value for our trade in. We love our new Telluride! I hope future service appointments go as well as this did!

I initially worked with Jordan, who was very kind and bubbly. Unfortunately, after she left the…read moredealership, we were handed off to Kenny, who came across as disinterested and uncomfortable, like he didn't want to be there. If he earned a commission on the sale, I sincerely hope it was minimal. We also dealt with Dan, who seemed more focused on pushing the sale than actually listening to our concerns. Before purchasing the vehicle, we specifically raised concerns with Kenny, Dan, and Matt Kiscellus, the manager, about potential issues with the control arms and/or ball joints. Matt assured us that a technician would "check it out" before finalizing the sale. When we returned, the car did sound better, which gave us the impression it had been serviced. However, just a few miles after purchase, the clunking noise came back. We immediately contacted the dealership, but neither Kenny nor Dan returned our calls. We had purchased a warranty, but the issue wasn't covered. When service was finally scheduled, the dealership placed the blame on my friend, despite the fact that we had flagged this concern prior to buying the vehicle. Now, the car is in the shop for repairs -- two ball joints, one control arm, and new suspension springs -- and my friend is stuck paying out of pocket for labor, which is well over $400. The dealership offered to cover the parts only, claiming they had already deemed the car "drivable," and are now calling this offer a "good Samaritan" gesture. The car itself (not a Kia) looked nice, but the experience with this dealership has completely ruined the Russ Darrow brand for me. Between the lack of follow-through, poor communication, and zero accountability, I would never recommend purchasing from a Russ Darrow dealership again, and I certainly won't be returning.

I would be lying if I said that they just fix your car, they will happily go the extra step to…read moreensure quality customer service. Taken my car here for going on four years and not once did they fail to deliver within a reasonable price, and I grew up in a shop! My 2 cents- *Turn around time is quick *Customer service from Dennis and Matt and the techs is great *Prices are fair, labor and parts *Shop is clean and highly organized What stands out most is they stand behind their work, any mistake is addressed promptly and thoroughly with customer in mind.

I took my car here for YEARS - especially once my car was out of warranty, I really trusted that…read morethey would be honest with what I needed to have done with my car. There is not much of a waiting area so when I'd get my oil changed, I would walk down to Valentine for an hour and then they'd call when it was ready for pick up. Such kind, friendly service!

First class experience. Car was detailed with no issues. Great price with exceptional service…read more Carfax was available so history was fully disclosed. Price and terms fully disclosed so no surprises. Good people.

I bought my car in January and I couldn't have been happier with my experience. I worked directly…read morewith Eric and Nick, and I got a great car. The quality is fantastic, and it has all the features I needed and wanted and for a really great price. I have not fantastic credit and they were able to get a lender to work with me, and I didn't get a crazy great interest rate but I got the financing and that's what's important. The blower went out on my car 2 weeks after I bought it and Nick replaced it free of charge, no questions asked, no problems whatsoever and my car works fantastic. I would buy from them again, hands down..

Date of visit: December 27, 2025…read more We stopped here mostly on a whim, not expecting to buy a car as the last Mazda lot we perused didn't have anything that we would consider for less than $40K. Since it was on the way back to the freeway anyway, we didn't think it hurt to stop in quickly. Our salesperson was Zach, who was very young and frankly, we had to guide through much of the process. My husband told him what he was looking for and Zach located a CX-5 and brought it out and my husband loved it. Having already done his research on the car, he was okay with moving ahead if we could agree on a price. During the test drive, Zach had told us that they were really motivated to sell since it was so close to the end of the year but when it came time for price, he told us there was no markup on the car. If that was really true, why do we even have to talk about price? We went through a couple rounds of negotiations (it really felt like my own personal version of "Deal or No Deal," minus the ladies) and finally came to a price that was close enough to what we would have gotten through Costco Auto, but not before they tried to push the various protection plans on us and some inconsistencies in the financing percentage. As we really were not expecting to buy a car, we explained that we had a party to attend and we needed to be out in about 75 minutes. If that wasn't doable, we would have to come back another day. They did not meet that time, but got close. Though we would have been out sooner if Jeanne in Financing did not try to resell us all of the same things that we declined with Zach, plus some extras. I do appreciate their working quickly to get us out on a Saturday night, but did not love the back and forth where we talked to Zach and Zach talked to his boss and came back with another offer. And please, I've been driving since before Zach was born, of course there is markup on the car!

My experience at Mazda Greenfield was amazing! Tracy the finance guy is the best I have ever dealt…read morewith! Go see the guys here if you are looking for a car and want to excellent customer service!

This place is the absolute bestest place to get cars. Not the big gay like other car dealerships…read more The owner and his son are the bomb.com. Totally radical and the cars are completely beast.

From the owner: used trucks and vans 4 wheel driveread more

I hate buying a car due to the usual smarmy sales people that you have to deal with. I stumbled…read moreupon EZ Motorcars in West Allis and I couldn't be happier! Rob was kind, friendly and normal! There was no pressure and the whole purchasing and trade in process went quickly and smoothly. When I have to purchase my next car, EZ Motorcars will be my first stop. THANK YOU!

Had a great experience purchasing a high quality used car. My son needed to buy his first car to a…read moremove across the country. Everyone at EZ was courteous and knowledgeable. They are an honest and low pressure dealership. They make CarFax freely available. They are clear about the paperwork (and even took our sale as an opportunity to help educate my son about it all). They communicate clearly and well. Definitely will go back when we are in the need of another car!