Came here for the trendy nails I can't possibly replicate at home and was very pleased with the…read moreresults! They take extra care in adding more layers (some places i've had to ask) and even give you a nice hand massage with a hot stone. They're very friendly and offer you refreshments, which is also a plus. My only issue is that it's a very slow process. Where some places can get you in and out in 45min with a gel mani and pedi (2-3 workers working simultaneously), here they are in absolutely no rush and want you to move from one station to another sequentially.

I came in for a pedicure and specifically stated multiple times that I did not want gel polish…read more Despite repeating myself 3-4 times, the technician still proceeded with the gel process and pulled out everything for gel anyway. I still paid for the service, but this experience left me really disappointed. Lately, it feels like specific customer requests are being ignored in favor of upselling services, and honestly it comes across as pushy and misleading. I used to genuinely love coming here and have recommended this place to many of my friends, which is why this experience was especially frustrating.

I have been going here for over 5 years. I recommended this place to all my friends who were…read moreinterested in korean skincare. As far as I know, this is the only place that does korean style skincare. I was a bit hesitant to write reviews because I don't want this place to get over crowded... :P

The esthetician's at Skincare SoU are very skilled and perform an excellent Korean-styled facial…read more I've been coming to Skincare SoU for the past 3 years and I've always had very pleasant experiences with all of the esthetician's and the nail staff. Especially during COVID-19, the staff spends extra time cleaning between clients, wears masks and face shields, and enforces social distancing to keep the employees and staff safe!

I'm now a regular! I love this location and the professionalism/ expertise of the employees…read more Moreover, the place is CLEAN. They sanitize their tools and actually clean the bowls.

I've been coming to this nail salon for 7-8 years (if not longer), and I genuinely tried to stay…read moreloyal because of the history. Unfortunately, the quality has been consistently disappointing. I keep giving it another chance hoping things will improve, but every visit ends the same way. The work is slhe polish application is uneven, messy around the edges, and honestly looks like it was done by someone with very little experience. It shouldn't feel like I'm paying for a professional service and leaving with results that look like a beginner did my nails. It's frustrating because I've invested years into this place, but at this point I can't ignore the lack of consistency and care. I really wanted to keep supporting them, but the quality just hasn't matched the price or expectations for a long time. I hope they take feedback seriously and improve, because loyal customers shouldn't feel like they have to keep settling.

'Luxe Nail Lounge" is one of the more ambitious business names I've encountered, because absolutely…read morenothing about this experience resembled luxury. My friend and I had 3:30 appointments. Her technician didn't even arrive until after 4:00 PM. When we politely asked what was going on, the staff casually responded, "Oh don't worry, she's parking." Good to know punctuality is optional here. Unfortunately, timing was not the only issue. During my pedicure, the technician cut my right big toe with cuticle scissors badly enough that she had to stop and apply Neosporin. Not content with one casualty, she then took the grater to my second toe and shaved skin off there too. When I said "ouch" for the second time, my friend's technician gave me a scathing look as though I was somehow being unreasonable... right up until she saw the blood. But the grand finale? My technician forgot to turn off the foot tub, which overflowed directly into my Chanel shoes. I ultimately had to leave wearing the disposable flip-flops because my shoes were completely soaked. To management's credit, they did offer to "make it right" by finishing the service for free, which was a bold proposal considering the service itself was the problem. Respectfully, after the scissor injuries, involuntary toe sanding, and near drowning of my designer shoes, I declined. Unless your idea of relaxation is serving as an extra in a low-budget Saw sequel, I would strongly encourage you to learn from my experience and book literally anywhere else. The entire experience was the exact opposite of luxe. One star because Yelp won't allow zero.

I am so happy that I found Tiffany at Luxe Nails. I have never had my gel manicure last so long!…read more She is great to work with and goes above and beyond!

I visited using Classpass recently for holiday nails. I got a gel manicure and pedicure…read more The salon was clean, service was quick, and colors were plentiful. You are not offered any drinks however, which other salons do offer. For the pedicure, there was a massage included which helped my legs and feet feel soft. For nails, the lady who did them was very nice and named Kim. I really liked her and she provided good service, however, my nails did chip in 6-7 days which was unfortunate. They looked great but I wish they'd lasted longer as I look for gel nails to last at least 2 weeks. I'd maybe come back here but I am a little wary given how quick my nails chipped. For toes, I think I'd come back as these have held on for over 2 weeks now. Overall, the parking was easy but the parking lot is tighter. This is located right off of 495 and Lee highway.

This is not the place to go if you have nail enhancements. I visited from out of town for a simple…read morefill in and paint. I didn't ask for anything fancy. What I wanted any nail tech working in a shop should be licensed to do. I was extremely disappointed with my results. I immediately went to another salon to see if they could salvage what had been done, but unfortunately I had to get an entire new set. It was nowhere near the time for a new set. See photos. Kim was my nail tech.

Haley was the best!! She was so attentive and did great work. She has such a can do attitude, book…read morewith Haley she will take care of you! I got dip manicure btw The inside of the salon is clean. They offer you beverages and make sure you are okay. The service is top tier! You can tell there isn't a competitiveness between the employees, they all respect each other.

Nice, new, clean nail salon…read more It's the first time I've had a manicure and I was not able to peel off the gel myself (haha...) that's a testament to how good the quality is here. So good, I've been back twice already and I don't typically get my nails done other than for special occasions. Everyone here is also very friendly, and they remembered me when I returned. If and when I get my nails done again, I will definitely be back. (get the builder gel if you want it to LAST!) Don't forget: The parking garage is free for 3 hours with their validation code.

Great service, very friendly staffs. Definitely recommend, 5/5 stars!…read more It was my first time here, treated me very well. They made me feel extremely comfortable, always double checking on me throughout the process to make sure they weren't being too rough as I had a bad experience in the past with other salons.

Thu did my nails today and I'm so obsessed! I showed her an inspo pic and she listened to the…read morechanges I wanted to make and she delivered! I'm so in love!

I had a manicure/pedicure with Tammy, and it was a truly luxurious experience! This salon is so…read moreclean and everything is brand new. The staff are incredibly friendly and I'm so excited that this is my new neighborhood go to for all things nails!

Quick and efficient. Was offered a beverage upon entrance. The regular nail polish appears to be…read morechipping pretty quickly (it's only been 5 days). But the trim and buffing looks nice! Salon is clean and comfortable