I've been going to KRC Rock for my landscaping needs and they never disappoint. It's a great…read morelocation in Poway and the staff are always friendly and helpful. They have really saved me when I was in a bind by giving me advice and letting me know what products I needed for specific projects. I'm always amazed at their products and like to look at everything onsite as I love rocks. Don't take rocks for granted because they are so useful in all aspects of life!

I was there today this morning, around 10 AM I got a yard of Arizona river rock…read more And I hand picked twenty other different boulders.Nobody was there to pick the palette up ? Weight it and charge me. .It was a mess.It was too slow.I've been here in this area before, but now customer service is very slow.Another guy was in there.And he said he was there from nine a m, and hasn't even gotten his material.This is not okay if you're gonna hire people.Hire some trained people that knows what they're doing and take care of your customer.This is not okay.!!! I left at 11.45am which one yard of rock crazy?I got things to take care of I have to take care of my own customers and get the job done correctly.Can do it with this slow people. Love the placeJust need better personnel to take care of customers.

SPEEDY FOLLOW-THROUGH of Martine Bobadilla customer service for requested decorative crushed rock…read moresample! Although I live in NorCal, KRC Rock offers Barkwood gravel that isn't carried near me. Sales rep Martine took my call at the end of a Monday and said he'd check if they could mail me a sample. The sample was shipped on Wednesday and he emailed me to let me know. I got the shipment Friday, and it's a generous sample. KRC is able to ship the super sacks of decorative rock on a flatbed truck with forklift to place the sacks at my property. I still haven't decided on a decorative rock for my backyard, but I am so impressed with responsiveness from KRC Rock that I felt like giving a shout-out. (I have had much worse experience with another big SoCal company who keeps dropping the ball on my requests, on the order of months of delay with no updates. I have also read many poor reviews of a 3rd SoCal company with problematic deliveries where the material was wrong or shorted.)

I renovated the front driveway and landscape of my house and used KRC Rock for most of my materials…read moreincluding pavers, DG, class 2 base, and sand. They supply most landscape materials you need and have many samples in the store to look at. I highly recommend also requesting samples to take home so you can see how it looks where you want it. Their prices were very competitive compared to other local stores and they offer discounts for large bulk orders. For in stock items, delivery was within 24-72 hours and custom orders took a couple of weeks. I mostly interacted with Carla and Ashlee who were both great. They were responsive on the days they worked and helped to make sure my orders arrived on time. Sometimes the male employees picked up the phone, but they seemed less enthusiastic to help out. Overall, I'd recommend them for your next landscape project.

Rayo Wholesale is a fantastic place to consider if you're looking for flooring at a great price and…read moredon't want to deal with flooring salespeople or inflated prices. You will have to hire your own contractor for installation so please keep that in mind, especially when comparing quotes with other flooring stores. When I arrived, Josh greeted me right away and helped me compare prices while explaining the different products they offered. I also emailed him later that same day, and he responded in less than 10 minutes. He even ordered samples for me right away, and they arrived at my house the very next day. I couldn't believe how fast they came! Overall they have excellent products and customer service. If you have a contractor you trust to install flooring, I would definitely look into the potential savings from buying your flooring at Rayo's. As always, make sure you get multiple quotes from different stores, because sometimes they can be cheaper than Rayo's if you're not planning on installing flooring yourself.

A great, no BS place to buy flooring. My wife and I came here looking to purchase some new vinyl…read morefor our downstairs remodel at the recommendation of my contractor and the place didn't disappoint. We went on Saturday to look at color and pattern options and I dropped by today on my lunch break to place the order which took all of 5 minutes. We were fortunate to have done our research ahead of time, so pretty much knew what we wanted walking in aside from the color/shade. Based on my experience, I liked the experience of being able to get in, look, pay and get out without being followed around and annoyed by a salesman. It made our already busy weekend much less stressful. Although I don't foresee doing more flooring any time soon, I'd definitely come to Rayo again when we eventually do our upstairs floors.

Not for the public. There is a sign posted on the office that lets you know this place is for…read morecontractors.

In June of 2019 I had the top of the line pavers installed in my Hardscape. Beautiful rich colors…read morewhich made our house look amazing. Unfortunately only 6 months later they had faded by 60 percent and now look 20 years old. I had jack the customer service liaison come out to view the product and he stated "this is normal wear". At first i accepted it and moved on. But after only 3 months later the pavers have lost all color so I wrote an email and contacted Jack last week. HE IS AVOIDING ME. ORCO is a leader in the Hardscape industry but their Rep. Jack has fallen short of giving the kind of service I expect from a major company like ORCO. I'm ready to bring in legal

I've been waiting over an entire week to o receive an answer whether the owner will "allow" me to…read morereturn a sealed box of tile that I did not use. I returned the the tile within a 14 days of picking up my order, it was almost two boxes but since it wasn't sealed the owner said he would take the sealed box back at a 30% restocking fee. I told him Maurice has said we could return any tile not used. Switch and bait. Also the owner was up on a crane repairing the ceiling of the warehouse when I was trying to return the tile. At the end he told his worker he would have to speak with Maurice and let me know what they decided. I left my tile there as he requested and have not heard from them since. I've called and left two messages. Fun fact : Yes, you generally need both a federal or state certification to operate most cranes, and specifically a valid license/certification if you are operating from inside the cab

Granix showroom and slab yard has many choices for your projects. Pricing is similar to many…read morecompetitors. We purchased a pre fab granite island countertop for use on our outdoor bar top. The front bull nose edge fell completely off during install by a pro installer. He had to spend hours fixing the faulty glue joint from the overseas factory that churns these out. When we called Granix back to explain that they sold us a product that fell apart they basically said sorry and offered nothing as compensation. Admitted that yes these things happen as the slabs come from overseas and sometimes the glue the manufacturers use is not great. I would recommend shopping around before deciding on Granix. Customer service is poor and you really don't know what you are buying as they get these stock units from wholesale cheap vendors that use inferior materials to build the pre fabs. Not a fan.

Stone Systems selection is absolutely exquisite, with a beautiful variety of granite, travertine,…read morelimestone, marble, slate, quartzite as well as tile from around the world. Whether you're looking for timeless or unique, they have an incredible range of high quality materials to choose from. And great customer service!

I was looking to get Dune tiles in San Diego, and as a designer, I love these tiles. I found Stone…read moreSystems and was particularly impressed by Cecilia Leon. She provided excellent customer care and went above and beyond to get me Dune tiles from Spain, even though they were no longer available in the state and had been discontinued. I will always do my shopping for tiles at Stone Systems and will recommend all my clients to go to this store. Prices are great, and the products are high-end. Thank you, Cecilia!

It's great just like an old time storefront. The service is outstanding . Very good selectionread more

I want to give a shout out to Connie who has been working there for 25 plus years . She is so…read moreknowledgeable about almost everything you need help with your projects. My dad and I will be definitely going back . I recommend this place if you haven't been.

Great customer service, excellent pricing and flexibility. Soooo much better than dealing with a…read morebig corporate store. Definitely check them out for your flooring needs - you'll be happy you did!

Referred by a neighbor. Immediate service, excellent…read morechoices in flooring. I wasn't sure if I wanted laminate or carpet in the guest bedroom. Owner Adam gave me super helpful advice. Small order but I was treated as if it was a big deal. I love my choice in carpet installation was fast and perfect! Highly recommend this family owned business!!