They are so helpful, patient and have a very friendly staff. I changed my mind a few times and although it was an hour before they closed for the day, they accommodated me with a smile on their faces. I visited a few of the rock and stone places in Lake Elsinore and Murrieta and I always thought RCP was where I needed to purchase from. They have a great selection and even showed me products I hadn't considered. So the process from Sales Counter through Delivery, it's all been very positive. I'll keep my nothing ever changes because there's more work I need to do. read more

Called looking for a product but unfortunately they no longer had it in stock. Even though unavailable, David assisted me in finding other options and similar products. Great customer service and I had a nice experience even though they no longer carried the product I was looking for. Really appreciate the time taken to help me out for my project. read more

Very easy process. Good selection of rocks displayed nicely in the Encinitas location. Ordered and was in and out of there in 15 minutes or so. We had it delivered promptly and delivery person Alex was very friendly. read more

I love this place for my home projects. This is my go-to for material and landscaping I get done for my properties. There is always someone available to help load material and they are fast. No standing around to get help and their prices are great! Overall great quality of products and great customer service. And they deliver! read more

From placing my order to delivery, I was very satisfied with the professional service I was provided. They delivered the materials on the day and time frame as promised. I would definitely recommend them. read more

thank you for your detailed help Frank. you are very knowledgeable and extremely creative. My project turned out great and the product rcp sells is always great quality thank you. read more

We made a large order for a big project and needed more pavers in the same color. RCP sent us the wrong color, but when we called asking about it, they reassured us it was a natural variation in the stone and that it was the same. Landscapers set the pavers and then it's crystal clear that they are a completely different color. We call back and they tell us it's our fault and refuse to refund. We are forced to buy a new set of pavers from them as no one else sells the ones we need PLUS pay the landscaper for the work of ripping out the incorrect ones and setting the correct color. All in all, $3600 out of our pocket for RCP's mistake. And they never even apologized. read more

RCP Block & Brick - RCP ordered the wrong color pavers, then blamed it on us, forcing us to pay $3600 out of pocket to fix their mistake. - Building Supplies Near Me - Lemon Grove, California

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RCP Block And Brick were an excellent and professional company. I just moved in to my new home and it was in need of artificial turf and pavers. The company took time to show my selections and asked what I wanted. They were always on time and were very communicative as well. Thank you so much! read more

A+, very quick and efficient. Just what we were looking for in medium size river rocks.

I've done business with RCP on a few occasions and I've received excellent service each time. Staff is very professional and helpful. read more

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If you're buying multiple bags of landscaping rocks for a project, I highly suggest stopping by RCP. Their prices have been lower than the big home improvement stores for the items I've bought. Check-out and loading is always quick and simple. Would definitely recommend! read more

Super Friendly and helpful customer service. I am doing a project for the school I teach at and they took care of me with a great discount! Thank you! read more

Great !!! Great products. Easily arranged delivery. Delivery went well. Concern for my property. Stacked where best for me to access. read more

This review is a must! I constantly get compliments on the pavers, turf and keystone retaining wall material that we purchased at RCP in lemon grove. Definitely using rcp for all my future home projects! Easy to order Friendly service good prices They help load the material Most importantly they have colors and materials that other local or bigger places don't have or don't carry. Ty RCP read more

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Highly recommend this rock & brick location All those people there very helpful. They even measure for more accuracy of your project read more

Excellent selection of hardscape with great customer service! Friendly staff that stands by their products.

Oh My!!!! Service?!?! This is it!!!! Joy was so nice when my order still wasn't in yet. I was worried when would be a good time to pick up my order since I had gotten in line at 7 am two weeks ago. While waiting I read that they were only open for pick up and I couldn't look around. I ordered online. It was great! Somehow the order didn't get filled BUT someone picked it up at Otay and noticed that I was located between Otay and Lemon Grove. He called and dropped the order off at my house!!!!!! So wonderful!!! Well, now I have a new problem. The rocks are so beautiful that my neighbor wants to buy them for her daughter. I will have to order a few more bags!!! read more

RCP Block & Brick - Building Supplies Near Me - Lemon Grove, California

After reading all the reviews, I was skeptical of going to RCP in Lemon Grove, but I took a chance. Melina helped me immediately, no wait. She gave me great suggestions and was super helpful and nice to work with. The 2 yards of river rock I purchased will be delivered tomorrow! Thank you Melina!!!! read more

I had the displeasure of visiting this place in lemon grove,walked in the door...looked like about 6 people working.not one of them looked up to greet me,they were on pc,mobile phones..i just stood there,then a women says(while still looking at pc screen!!)..how can i help you!!I asked about a certain stone,she ummd and arghed then said we dont sell that,i said well its on your website,so i said the whole name,asian guy worker looked up from mobile phone..said we do but we'd have to special order it(went back on mobile phone!)I asked the women do you have samples of other stone..she pointed an said yeah um walk around back,at back go round there..and pointed!!that was it!!!truly appalling!!no customer service..and all getting paid!!what a world.... read more

I had 7 yards of driveway gravel delivered - a quick fix for a driveway extension. I asked if it was possible to spread the gravel in which I was told the driver could pull away as they dumped. I said sure that sounds great. It was written down on the form. I spoke to the driver 5 mins before the dump. This was my biggest ask and i made it clear. I came home to a giant pile of gravel. My BIGGEST issue is That i followed and I said hey you guys messed up, no big deal, but it's not what I asked for. They admitted, yes he should have spread it. Yes it was on the form. Their response was plain and simple: sorry we can't do anything. Sadly, there are too many companies out there that won't make it right when mistakes are made. Here is another one of them. read more

RCP Block & Brick - Building Supplies Near Me - Lemon Grove, California

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Helpful, clear communication, fast delivery, happy to have good help from a local business.

My husband and I are on a patio improvement mission. Today we wanted to price stones, bricks etc and to get an idea of the products available. RCP is loaded with various gravels, rocks, stones of various colors and shapes. They have a full selection of bricks in several colors, shapes and sizes. Their brown stones (This is a 16 x 16 x 2 1/2 in.) comes is a few different colors as well. They seem to have everything you would need to improve a patio or landscape of any business or home. The prices seem reasonable for example one brown stone piece cost $3.98. The staff is friendly and helpful. They know the products and will give you suggestion based on the project you are working on. How the process works is you pick out your product from the sales floor. You then go inside the office and tell them your selection and they process you through the register. Next, you go back to the sales floor and give your receipt to a staff member on the sales floor and he loads up your truck etc. with your purchase. If they don't have something in stock they will contact another location for you. The stones and gravel are sold per pound but they do have some pre bagged and the bricks and brown stone are sold individually. They have a huge selection of product and great customer service. read more

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My daughter and I picked up two pieces of flagstone today. We were treated with kindness and award winning customer service! Will definitely use again for my next project! read more

Amazing customer service, thanks for all your help Melina. Quick delivery, driver was careful and placed block exactly where we needed it. Thanks to everyone at RCP. read more

Today I was at 8240 Broadway, Lemon Grove. Not friendly people working at this store. Did not let me to pick up the stone I wanted. Then, when I said this stone is too thick and wanted to pick out thinner pieces they told me no. Also when I went to check out, they charged me more then they told me on the lot. What kind of establishment are they running? On the picture you can see the first pile has been picked thru. I wanted the rock from the other piles and they said no. I even brought my own help to move the rock. read more

RCP Block & Brick - Building Supplies Near Me - Lemon Grove, California

i needed some common red bricks. Their price was $2,00 each. i found the same brick at Home Depot for 67 cents. RCP is a total rip off.

Great customer service. I called ahead and Purchased some garden wall bricks. It took all of five minutes when I arrived. They have an entrance lane and a exit lane. There is no contact. They were so kind and courteous. Don't stop landscaping as they are open and helpful. read more

I was referred here by a contractor who gave me specifics as far as rocks and gravel for a yard project. I called in and ordered the amount I needed. No doubt the selection is pricey when it comes to rocks/gravel for a yard project. However, the ease of purchasing over the phone, the communication as far as delivery, and the time frame it was delivered to my home (as the contractor was working on it) was all on point. read more

Tolerable. Barely. Slow and unfriendly service. Do you speak Neanderthal? If you actually buy anything here, you must've been trying really hard to give away your money. They have NO interest in actually selling anything. Maybe contractors do better here? Don't try to call. Phone service is non-existent. They put 8 people on hold while I stood in line for 20 minutes and only answered 1 call. They make no eye contact, never smile, never listen past the first 3 sentences, so edit what you say before you open your mouth. They have to type in all your personal info just to buy a gallon of brick cleaner. That takes another 20 minutes. Then you have to drive your car around to their sheds because they can't give you the bottle on display in the store. Mr. RCP has to take another 20 minutes to go dig the bottle out of the shed. Just go to Home Depot. read more

Came here to look at gravel and boulders for my drought tolerant landscape project. For my particular project, i thought their selection was very limited. Their gravel that they had on hand was a bit cheaper than KRC but did not carry anything that caught my eye. Of what they did have in stock, it was a few $ cheaper than KRC, but they did not have any boulders that would fit my project so, i didn't want to pay $100 shipping from 2 different places. Ok stuff, just nothing i was looking for. read more

Terrible customer service from beginning to end. I've called several times, always rude and unprofessional. Going into the store isn't much better. Even when they are not busy it is difficult to get someone to help you. No sense of urgency or customer service at all. read more

I received such great customer service from RCP! I was looking for a specific kind of rock and was able to text a picture and pretty much handle the whole transaction via text. Heather was friendly, professional, and responsive! One kind of rock wasn't in stock, so they had it sent for next day delivery to my closest location, Lemon Grove. Highly recommend RCP! read more

It is horrible customer service and they treat a very bad one an Afro-American man who works there It is very rude to the customer at santee they are great people and a good business they know how to take care of the customer read more

I am working on a Caltrans job right near this RCP location and I needed some filled sand bags. From the moment I called to inquire about there products to when I arrived and got loaded up the whole experience was good and staff was very knowledgeable of quantities and products they have in stock. Even the gentleman loading orders up was very fast, safe and helpful. I will be back again for sure. read more

I was looking for some small gravel to lay down for garden walkways. Only needed a couple of yards but I was treated like I was ordering enough to cover a football field. They were able to deliver the order in the Lemon Grove small truck that was able to back down our driveway and put it exactly where I wanted it. Yes, all sounds simple but we've all faced being the 'throw-away' customer that is more bothersome than valuable. Nice change and much appreciated. read more

I bought a pallet of block and reserved a second for pick up the following day. I returned the next day only to find that they sold my reserved block. I wasn't very happy about that but what can you do? The thing that ticked me off was that nobody gave a damn. No apologies or anything. It was like it was a regular occurrence. A refund was issued and that was that. How bout a "would you like me to call our other yards for you?" I asked for him to call other yards and he did, said he would call me back. No Call. What a surprise. I think that if your not a contractor they don't give a damn. They're not the only game in town so from now on I will go elsewhere. Good product if you can get it, decent prices. Crap for customer service. read more

I would not recommend RCP to anyone. They changed their quote on me and were rude not only over the phone but when I was there in person also. Horrible, horrible customer service. read more

I've been wanting to check these guys out for years, but never had a good enough reason. So when I needed a gazillion bricks, I went to compare their prices to Home Depot, who had just raised theirs 3 cents per brick. RCP charged much more, and shot out the proverbial "ours are very good quality" excuse. In addition to this they don't really have samples of everything in their yard, so you have to peer through the shrink wrap. They might have a catalog, but it'd be good to see the product. We left laughing about their prices and purchased the rest of the bricks at the depot. read more

No one ever answers the phone, you'll be on hold for hours, no response to emails. You guys must rely on walk in sales. Oh and there class 2 base has about 10000% mark up cost compared to their competitors. read more

I want to like this place but the problems out weight the old materials they stock. First they need to train their employees on customer service. I bought some blocks from here (50) and the guy who loaded them was just an ass. He did not want to load block, was having a bad day, or was mad the other guys were just sitting around. I don't care really what his issue was, that's his job to load and if he don't like it then well he can quit and go somewhere else. They need to have some real talk with the counter and yard guys and tell them, if they can't be polite and do the job then just GTFO. Second is, this is a "Block place" and their blocks cost more than at Home Depot and That's even after my contractor discount. What's up with that? Most always, specialty stores have their specialty items for less than home depot. NOT HERE!! Finally the next problem is, no pricing on a damn thing, I get it, you sell for less to the people you like, but come on and just put some pricing somewhere, a sheet or something. No one wants to get in line just to ask a price, no one. All in all after my last experience and seeing the price difference, let alone homedepot and lowes give you 5% off when using your HD card (just ask) , I ended up buying 2000 blocks and 100 rebars to start from Home Depot. read more