Incredibly kind staff and great selection of inventory. Always my go to when I'm in the area and…read morealways leave happy.

Great smoke shop in downtown Salem. Sara was amazing and Lorenzo was super helpful. They were both…read moreknowledgeable about all of the products and gave a great breakdown of some of the products I was looking for, and they were cool with browsing, not pushy. City Smoke Shop has a ton of products, both regular and unique pieces so you'll definitely find what you're looking for here, whether it's papers and rolling trays, to chillums, bows, and happy kits, to bongs and hookahs, and more. They have every accessory you could want, as well as a large Cigar room filled to the top. I'll absolutely make the trip here over my local smoke shop due to their availability of products and great customer service. Thank you to Sara + Lorenzo for a pleasant shopping experience!

They don't answer their phone. I've tried for 3 months during the times they said they were open. I…read morewould have given them the thumbs up a couple of months back because i broke my back and couldn't walk or drive. (They delivered!) the owner was very pleasant and accommodating. Maybe I'm not giving them much credit, cause my rating would have been excellent. I was telling all my friends. Now I am embarrassed. I called again today 10/14/202, still no answer

It was a true pleasure visiting your shop for the first time on Saturday! Erik was very friendly…read moreand informative. I came in to "just look" and ended up leaving with 4 very useful and much needed items. Erik is like a recommending friend, not a salesperson. I will definitely be back and send all my friends there as well. Thank you!

Like didn't have anything. How do you not have more vapes if your name is "The Vape Shop." More…read morelike "The Flop Shop."

I have been going to this shop for some time now as I work right down the street from it. The owner…read moreJon is great, has knowledge of all the products and NEVER try's to upsell you on anything. He listens to your concerns, wants and needs and answers correctly. The prices are reasonable and he has an amazing selection of juices. Jon takes care is me everything I'm in there and I recommend his sho to anyone that's in the area. Even if your not in this area, I promise you it's worth the drive, train or Uber to the here!!

AMAZING PEOPLE. Have everything you could need in stock. Also, came in today and dropped my gold…read morering with a decent diamond and Bob never hesitated when I called to let me know he has it and he's holding it for me. Honest people 10/10. Give them your service, they deserve it

If you are going to Vape, you need to go to the Vape Station! First off the store is beautiful…read more There are a wide variety of vapes to choose from. Plenty of vape juice to try before you buy. The staff is extremely passionate and knowledgeable. I started off with a Kangertech Emow. I then just purchased a Mod. I am happy to say I have not smoked a cigarette in 4 months! All thanks to the education, support and products at the Vape Station. Go check them out!

Went in there and purchased 3 vape pens about a year ago. Was sold on these particular pens…read morebecause they employee let us know they had a LIFETIME guarantee due to them being not the best quality, the sales rep said not to worry though because if they break you can just bring it back and return it. Went in last night because the 3rd one broke and I was told they could only be replaced once and I had already replaced 3. Explained that this is not what we were told when originally purchased the item but, she insisted those were the rules. Feels like we were taken advantage of just to make a sale on a low quality product. Would have never purchased these low quality items knowing I could only exchange once. Really disappointed and will not be returning.

Our favorite shop in the north shore. Service is always amazing, and staff is super patient which…read moreis incredibly helpful since there are so many options and I always have a million questions. There are also several deals on any given day, and they have a cool rewards program. Highly recommend if you're in the area.

way overcharged me. claimed it was taxes. I think there's a fraud working there. never gave me…read morereward for posting the positive review, so here' am honest one. I will never buy there again.

So I've been to only two other hookah shops ...but this place by far is the best place I've seen…read more I'm going to keep coming back here. Their selection of hookahs is unique and custom. The employees were super helpful and nice. The overall atmosphere is perfect and my buys are just what I needed.

Such a great shop! I immediately knew this shop had what I was looking for which was unique glass…read more They have beautiful pieces from local artists which I have not found at other smoke shops in the area. Some of the pieces are pricey but worth it, if that's what you're looking for. I was hesitant to buy a simple bubbler for $50 but honestly so happy I did. It's perfect. The best bubbler I've ever bought. Locally made, and so comfortable to use. I don't mind paying a bit more for quality and that's exactly what I got! They have pieces in every price range which is a plus! It was a pleasure speaking with Sebastian as well. He was extremely knowledgeable, pleasant and helped me with every question I had and also took the time out to be real. The whole vibe of the space made it a pleasure to stop by! I'll definitely be back. Thank you!

This business needs to adjust its hours of operation. I have attempted to purchase items at this…read moreshop during it's posted business hours and it never fails that they open almost an hour after supposed open time. It is currently 11:50 which means they should've been opened 20mins ago and no one is here. It's not always about the product. Wasting people time is extremely unprofessional and I don't appreciate it!