Words can't describe how thankful I am to have found this place!…read more I originally found it through TikTok! One of the ultimate angels: Juliana was showing one of their gorgeous dresses! Seeing it was in the New England area I had to check it out! They had so many dresses to choose from and I was looking for a bridal gown! After a couple of times visiting and being taken care of by amazing staff! I found my dress! Thank you so much for helping me find not only my dress but also my wedding accessories and even my friends daughter dress for prom!

Zero stars!!! We spent approximately $600 on my daughter's…read moreprom dress here in early December. During the appointment, the staff specifically asked for her school, grade, and which prom she was attending. That strongly implied the store tracks this information to avoid selling the same or very similar dresses to multiple students attending the same event. Despite that, at least five other girls from her graduating class have since purchased extremely similar dresses from this store. As a result, my daughter no longer feels comfortable wearing the dress she was originally so excited about. I contacted the store directly to ask why this information is collected if duplicate dresses are still sold for the same prom, and to see if there were any options to resolve the situation. The store never responded. For a business that charges premium prices and markets a personalized prom experience, this is unacceptable. If there is no exclusivity policy, customers should be clearly told that upfront. Collecting detailed school/prom information while continuing to sell near-identical dresses to the same event is misleading. Future customers should ask very specific questions about duplication and exclusivity before spending this kind of money here.

I had the most incredible experience at Bella Sera Bridal! From the moment I walked in, everyone…read morewas so warm, welcoming, and genuinely kind which made the whole process feel so special and stress-free. Ayla was absolutely amazing. I went in feeling unsure of what I wanted, but she was so patient, attentive, and intuitive. She really took the time to understand me, even when I couldn't fully express what I was looking for. Somehow, she just got it and because of her, I found my dream dress! She made me feel comfortable, confident, and excited every step of the way. You can tell she truly cares about making each bride feel beautiful and supported. I couldn't recommend Bella Sera Bridal enough, such a wonderful experience from start to finish!

I had the MOST AMAZING time today !! I found my dream dress thanks to Anthony, he was so…read moreknowledgeable, kind and made the whole experience so fun and stress free ! Me and my family will always remember this experience! Thank you again so much

The most rude staff I have ever met. I was a bridesmaid and…read morethe bride thought it would be fun for all the bridesmaids to try on bridesmaid dresses together. So, the bride made an appointment for us to go. The bride had already bought a wedding dress prior to the appointment. The appointment was only to choose bridesmaid dresses. When I was walking around holding several dresses I planned to try on, one of the staff members saw me and immediately ripped the dresses out of my hands. She said that I cannot try on dresses because brides tend to like all the attention on them during appointments. (Ironically, the bride is the least vain person I know and is definitely not one to seek attention!) I explained that she already had a wedding dress and we came here for bridesmaid dresses. Even after explaining, she did not believe me and put the dresses behind the counter and walked away. I eventually had to get the bride to come over (which pulled her away from looking at all her friends trying on dresses!) and explain the same thing to her. Then, the staff member finally believed my story but she did not apologize or give me back my dresses. I was forced to start all over on looking for dresses from the racks. It made me miss out on trying dresses with everyone else because I had to spend more time in the racks looking. By the time I found some more dresses, everyone else was pretty much already done trying dresses on. I will never shop at David's Bridal ever again.

I went with my Mother & future Sister in law to try on bridesmaids dresses. Joanne waited on us,…read moreshe was wonderful, answered all of our questions, got me the sizes I needed and I ended up with a beautiful dress! The dress I got will be in the color sienna.

What can I in my opinion, I would never go there again. If you have a problem, it will be your…read moreproblem. The owner was rude and offensive. When he damaged an expensive man's suit, his answer was - he does not do so - the customers do so. It made no sense, as he had the clothing, not the customer. He used foul language and through the clothing that he said he just cleaned on the floor, after being paid to clean them all, including the suit that he colored in error. You would think a customer who spends hundreds and hundreds of dollars there would get better treatment.

really amazing service with z pleasant smiles and professionalism.love that store…read moreilona V.

Pretty solid Macy's overall. I like how this location has a backstage. They seem to have a decent…read moreselection of things. Staff is helpful too. My mom was looking for bedding and Leslie the woman down there was friendly.

Very nice Macy's location at the Northshore Mall. I was…read morethere shopping the cosmetic and fragrances department looking to replenish some products that I was running low on. All of the counters for all of the various beauty brands were attractively set up and well organized. On this particular visit to the store I was looking to replenish some Lancome skincare items and the saleslady was able to quickly find the items that I was asking for. I also saw an eyeshadow that looked good so I decided to buy that along with the couple of skincare items that I was purchasing. The beauty department was running a sale for 15% off their beauty products so I got a pretty decent deal on my items. The saleslady who waited on me was efficient and was a pleasure to deal with. I am happy with my products and I would definitely consider shopping at this location again.

Had a great experience. Went in recently in a bit of a panic. My son's wedding 3 weeks out. My own…read moresuits don't fit due to weight gain. I was looking to rent a suit, but the alterations I would need due to my short and stout frame made renting impossible. Rita was amazing. She calmly went thru stock a few times and found me a suit on clearence (due to discontinued color); and sold it to me at the rental price with all alterations included. Hallelujah! Highly recommend these folks, and ask for Rita!

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!

I was in the market for a new dry cleaner after the pandemic closed the wonderful spot I'd been…read morepatronizing for years. I was very impressed with Fresh Clean. They took good care of my clothes, and they did a nice job with alterations (hemming up pants) too. I absolutely recommend them!

I had paint on my good coat. They got it all out! Friendly staff, good cleaners. I am new to this…read morearea and Fresh Clean will definitely be my go to dry cleaners.

Excellent quality work Great customer service…read more Cash only. On the very expensive side compared to similar quality work on easy alterations elsewhere.

Christina is a phenomenal tailor and was so easy to work with. I ordered a beautiful sample wedding…read moredress offline, which turned out to be about a size too big, and Christina altered it so it fit like a glove on my wedding day!! Her services are very reasonably priced, she works quickly, and she goes above and beyond to make sure you look and feel your best. We added straps to my dress pretty late in the process because I was started to second guess my choice of a strapless dress... she just whipped out her box of dress straps she's saved over the years and we found the perfect match! I would recommend Pins and Needles to anyone looking for alterations - wedding or other!

The price, customer service and quality of the alterations HIGHLY NOT WORTH IT! The hems were…read moreuneven, the stitching/tension loose/crooked that the hem didn't hold & let go, left marking color. Yes, I addressed it with them several calls, returned , written down & even in a letter; which got no response. This is not the place for good customer service or workmanship, too much time dealing with them.

Love this place been here many times & it's still the cheapest around by far. Great job on…read morealterations as well.

Highly recommend! Quick, and do an incredible job. Will go for all my dresses to be hemmed.read more

They can repair anything you may have done to your clothing... repaired two of my jackets and…read moretailored my pro triathlon racing suit !!!!