I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

The young girl at the front desk appeared to be training another. Her attitude was horrible. She…read morewas extremely rude and refused to give me a break down on the price for a new sims card and to activate my phone. Her attitude was totally unacceptable. She should be reprimanded. I will never refer anyone to that store. I was kind to her the entire time. I am elderly and could not hear what she was saying. I informed her that I had tinnitus and I could not hear her over the music. She said, the music isn't loud and became more rude never giving me a receipt with the break down of my purchase. I did't ask her again. I knew I could contact my credit card company. Being retired law enforcement I felt sorry for persons of color coming into this store. She was extremely provoking and I knew it would be a problem for someone who will not accept her rude behavior.

From the owner: Switch today & enjoy America's largest 5G network.read more

Jeremy called and ask me if I would like to lower my phone bill out of curioussity I said yes to…read morehim he promised to reduce my bill in half and he actually did it not only that with reduced bill he added a lot of other functions to my services like e faxing etc. if you are willing to cut your office phone bill significantly this is the company to go and very good friendly staff you take care of your business very smoothly without interrupting the service

Our office has a couple dozen VOIP phones with service provided by Telnexus and it's been great…read more Their support is responsive and I've found the zswitch virtual PBX expressive enough to configure our call routing needs with minimal effort. When we add extensions I just shoot an email to sales@telnexus.com and a couple days later a pre-configured VOIP phone arrives ready to go. Perfect.

I've been a smidge skeptical going into T-Mobile stores in general. In my experience, getting new…read moretech can be tedious. The T-Mobile expert I worked with today, his name is Franz, he was very patient, answering all my questions. He was knowledgeable, and a kind person! The store manager was nice as well. They had all the things I wanted to order there in stock, which is always a plus. I recommend this T-Mobile location.

Employees need training on customer support. I came in the other day just to pick something up…read morethat was already paid for and ready. It took 15 minutes to even be acknowledged by an employee. Didn't give me an estimate of time, or even apologize for the wait. You know, basic customer service. I'll never go back there.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Long wait. Schedule for an appointment instead of walk in if you want to be help right away…read more Xfinity have a good service. They will help you out on your service (internet and mobile). I have gotten great service.

I recently purchased iPhone 17 Pro max dark blue ...and I couldn't be happier...it's truly the best…read moreiPhone I ever had....and I absolutely love it!!! and I recognize Dayana E Bermudez the retail sales professional at Comcast Xfinity who assisted me she was incredibly friendly polite and professional throughout the process Dayana went above and beyond to maing sure everything went smoothly iam very grateful for her support thank you Xfinity for having such an outstanding Stan

The young girl at the front desk appeared to be training another. Her attitude was horrible. She…read morewas extremely rude and refused to give me a break down on the price for a new sims card and to activate my phone. Her attitude was totally unacceptable. She should be reprimanded. I will never refer anyone to that store. I was kind to her the entire time. I am elderly and could not hear what she was saying. I informed her that I had tinnitus and I could not hear her over the music. She said, the music isn't loud and became more rude never giving me a receipt with the break down of my purchase. I did't ask her again. I knew I could contact my credit card company. Being retired law enforcement I felt sorry for persons of color coming into this store. She was extremely provoking and I knew it would be a problem for someone who will not accept her rude behavior.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know