Went in to upgrade my wife's phone to a newer model and was immediately helped. Picked out a great…read morenew phone for her, they got it connected, info downloaded and/or transferred from the old phone and had me on my way in less than 30 minutes. Super friendly service from Lupe and Haman (not sure on the spelling?). Thanks very much!

Great service and staff my phone broke and the took care of me and get me in and out fastread more

Red Bridge Electric is a 5 star company. Bercelio and his team are professional, courteous and…read moreextremely knowledgeable. We have had lots of work done around our house and rental unit and have always been very happy. I highly recommend Red Bridge! You will not be dissapointed! Thanks Bercelio S. Putman

When we got a new electric car and didn't know how to charge it at home, Bercelio came and saved…read morethe day! From the get go Red Bridge Electric's team was responsive, knowledgeable and professional. Bercelio first came over to discuss in person what we needed done and the various options we had. Red Bridge Electric's prices are very competitive and the work we had done was exactly what we asked for. Now we have a new sleek Tesla charging station at our home and the whole process couldn't have been easier!

Can't recommend this electrician enough. Tommy went way above and beyond and clearly has a better…read moreunderstanding of electrical systems than any electrical contractor I've ever worked with. He's super organized, honest, and cool. Highly recommend

Friendly, very responsive and easy to work with. They replaced two ceiling fans for us and…read moreinstalled another. Also paid attention to switches and making sure they matched. Will happily use them again.

First went to the LOUSY corporate store in P.H. (see my review on them)…read more Next, I called this Concord store (Port Chicago Hwy.) and spoke to Patty about a phone I wanted and she confirmed she had it in stock. Drove there and she had it ready for us. She had us up and running within just a few minutes and was very helpful and pleasant.

Went to the LOUSY store in Pleasant Hill, I had lost my cell over the weekend. The manger gave me…read morenot one bit of service and I arrived just as they opened. I was going to purchase a new iPhone there, however he was so rude and unhelpful, I went to the Apple store in Walnut Creek where I purchased a new ($1200) cell phone. I needed a new sim car, so I returned to Metro intending on just dealing with someone else, the nice young man Umir was professional, knowledgeable and fixed my issues in short order. The manager needs to get lessons in customer service....terrible skills. Thank you Umir for your help, I will make sure to fill out the review with your company and you get credit for your stellar help.

Dave and his crew did outstanding work on replacing my exterior doors. They are very good at…read moreworking on older homes. They come on time, are respectful of privacy, and they are great at improvising to make things work! I highly recommend Touchstone to everyone. Also, they're quite reasonable .

Either Touchstone is no longer in business, or they are not very good at their job. I called about…read morehiring them, left a message, sent an email - no response. Not taking 10 seconds to call, email or text, whether they are interested or not, tells me everything I need to know about the quality of their business.

the best customer service in Bay Area, they help well, nice area friendly good places with a lot of…read moreshopping options

If I could leave no stars, that still wouldn't get my point across. This was one of the most…read moredisgusting customer service experiences I've ever had at a Metro by T-Mobile store. The representative Abdul was loud, hostile, rude, and completely unprofessional. He spoke down to me, talked over me, and actually told me to "shut up" and to "mind my business." That is aggressive, abusive behavior, not customer service!!! What makes this even worse is the clear attitude that because this store is in a low-income neighborhood, customers don't deserve respect or basic decency. As if people here should just accept being talked to any kind of way and "lay down and take it." That mindset is disgusting and deeply insulting to the community this store supposedly serves. His behavior was nasty, condescending, and embarrassing to witness. No professionalism, no accountability, no respect. Someone like this should never be placed in a customer-facing role. If Metro allows employees to treat customers like this especially in communities they already profit from, then management needs to take a hard look at who they're hiring and what standards they're willing to ignore. This was disgraceful and unacceptable. Updated- Hi Miss Tamika J Everyone has their own point of view. I'm clear on what was said to me and the circumstances surrounding it. I was told to "shut up," and there were only two people present at the time. I don't make statements lightly, and I stand on what I said. ( I attempted to disengage, but he continued. I agreed with him simply to end the interaction, not because I was being confrontational. I remained respectful throughout and even offered to pay the remaining balance the young boy was short on. So where was I rude. I'm big on respect so I don't walk around with a chip on my shoulder being rude just because. It's enough going on in the world today. So respectfully Miss Tamika J I know what was said to me. And truth be told this is the second interaction I had with this representative at this location. The first time I let it slide. My review was honest , not hateful. It reflects my personal experience, and I stand by it. We all have the right to share our experiences.

Here's a shout out to Jessica and Alex for the outstanding job they did in fixing my phone.These…read moreLady's are amazing. Professional and skilled as well as comfortably engaging. Thank you..

I selected and hired JLL Builders a couple years ago to make a number of modifications to a new…read morehome we had just bought for my mother in Novato, after hers was destroyed by a mudslide in Southern California. My mom is handicapped and uses a wheelchair, and a number of changes needed to be made to the home to accommodate her needs. I asked Jeff to reverse a number of doors (so they open out, not in), add handicapped bars to the bathrooms and make changes to the glass work of an all-glass shower so it could be used as a roll-in. This was all detail-intensive work that required quality work and an eye for aesthetics, and Jeff's work was basically perfect. Where his work was better than the original construction, he made the whole area better in quality than it was before his work. All the woodwork was flawless, and also the glass work. I was impressed for sure. Best of all, it doesn't look like a "handicapped home" yet it functions as one. Anybody would be happy to live in this house. We also needed to move an inside wall to enlarge a small toilet room (for better wheelchair access) at the expense of a closet. When the work was done' you couldn't tell that it hadn't originally been built that way, the result looked so good! We also needed the entrance between the master bedroom and master bath to to have a door added, and there were on obvious solutions we could think of that worked, especially considering the entrance had an archway. Jeff came up with an ingenious sliding double door that both looks top notch, and is easy to operate by a person in a wheelchair. Brilliant! And if that's not enough, Jeff and his crew also excelled in outdoor work. A concrete wheelchair ramp was added so that my mom could roll up the 12" climb from the sidewalk to the front door. And They also outfitted the back yard with extensive decking. The wood was chosen to be very durable and good looking, and two years later, all the work has held up well. And my final comment is that the cost of all this work was very reasonable. Jeff and his crew cleaned up beautifully, and all work was completed on schedule. Anything that remained to be done, he reliably came back and did it. It's perhaps the best experience I've ever had with a contractor. felt compelled to write this two years later, because I just celebrated thanksgiving at the property. And all his work still looks good as new. And I feel his efforts deserve a good review on Yelp. I would not hesitate to work with Jeff and his crew again.

JLL builders is doing construction work in my neighborhood in the Richmond district of SF and from…read morean outside perspective the project seems to be going great! The focus of my review is that JLL builders has awesome people working there. I was stranded and needed to jump my car when I asked one of the employees walking to their truck. Josh was friendly and helped me out. Thank you to Josh and JLL builders for being kind & helping out people in the communities they work!