Years ago this company had a 5 Star rating…read more My 1 star does not reflect on certain individuals who work there nor does it reflect on the cleanliness of the store. It is a reflection of the changes this company made. The clothes and accessories for big and tall have become pretty shitty at DXL. The people who make the purchasing decisions for the company need to take a much closer look at the quality of the products they are purchasing and selling for at top dollar!! Currently it's not worth it. The quality of these products have gone way downhill and doesn't speak highly for the company. But unfortunately there aren't a lot of choices for big and tall around here! A Tommy Hilfiger belt is poorly made and the sizes of the T-shirts aren't true to what is labeled on them. For instance, a 5XLT fits more like a 3XL. It is tapered and very snug. I am looking for someone, anyone in the corporate office to contact me based on this comment. You need to be made aware of the products you are selling and how they are NOT of good quality and do NOT justify the cost!

A recent pleasurable stop here where I came in to return clothing bought online. Pants didn't fit…read morecorrect. I met with a lady salesperson who was very nice and eager to assist in getting me the correct options. I chose a better pair of pants made by Harbor Bay with the elastic waist and belt option. Apparently this is the only company putting out these pants in their stock. The pants fit well, which was and is great for me. Pants are tough for heavy people to find but this store always prevails. Inside the store is clean and bright with plenty of clothing choices. They even have a line of New England Pro Teams clothing. I tried on a zippered too for NE Patriots but it just did not fit well, would fit better for a tall person with my build though. Prices are expensive but that's typical for a male clothing store. If you want to spend cheap, go to a big box retailer and get junk clothing. I'm guilty of it too. I don't come here often because i usually buy bulk one time when I'm here. I don't need to replace my clothes all that often, but if I do, I know i can depend on this store for options. Private parking lot and convenient off the main road. Certainly a recommendation for all!

Huge LL Bean Outlet with a great selection of clothes, shoes, and accessories. The staff is…read moreextremely kind and welcoming. LL Bean has good quality apparel, and I felt as though the outlet items met the same quality standards (likely overflow and past season items). Depends on what you consider value, but I found a great quarter zip for a very reasonable price. Pro tip - if you're a healthcare worker, bring your badge for an extra 10% off!

The staff is super welcoming and friendly. The service is excellent. They have up to 70% off on…read moresome items . It's definitely worth the drive. . Everything is well organized and clean .

I bought a set of queen bed sheets (Stonehill Manor) 400 thread 100% Cotton Sateen. The cost was…read more$39.99. Label read "easy care". These sheets come out of my new & expensive clothes dryer wrinkled unbelievably no matter what cycle I used. If you want wrinkled sheets they are the one for you. I am very disappointed in the lousy quality!!!!!

Great service at the checkout today by Brooke B. She was so pleasant and…read more was very thoughtful how she bagged my items so I could carry them on my walker. She is A++++

I came in just trying to buy cologne, not commit a felony. Before I even sprayed a single tester,…read morean employee rushed over like I was about to gas the entire building and told me to stop spraying it... except I literally hadn't sprayed anything yet. Impressive enough her spider senses were tingling cause she started walking over before I even got to the colognes. Didn't know shopping at Marshall's now comes with psychic surveillance and accusations before you even touch the product. If the goal was to make customers feel awkward for existing, mission accomplished. Maybe next time let people actually do something wrong before acting like they're the reason the ozone layer is disappearing. Great prices, but apparently the customer service comes with a side of attitude and mind reading. Ps: watch out for the witch with a glass ball behind the counter. She might predict future cologne villains. Thanks for saving the world!

The selection was great, bigger than my normal Marshall's visited a couple times during my visit…read more Values were great lots of summer stuff already on clearance and the normal price was great. Service was great friendly.

My mother went in for a shopping trip to find something for a certain occasion. She has not stopped…read moretalking about how great the sales associate, iris, was. Thank you to Iris for helping my mother find what she needed and giving her great service!

I've fallen IN LOVE with this store! The personal attention is so nice... I visited Macy's right…read morebefore and couldn't even find anyone to help me & the store was a disaster. Chicos was so easy to poke around and I found some AMAZING sales in the back of the store! I'm a busy nurse and on my time off I like to look AND feel casual chic. I can't recall the sales girls name that helped me. (very tall, brownish hair) but she was really nice with no pressure for me to buy at all, answered all of my questions with a great smile! I have received countless compliments on what I bought, especially the funky necklace that she suggested I purchase. I will be back!

This TJ Maxx is amazing. I was here the end of June. It's on the smaller side but it was stocked!…read more It has a great selection of clothes and health and beauty. I found a few nice tops and a purse! It was very clean as well! On the quiet side as well. This TJ Maxx is a little far for me to come to on a regular basis- that is the only negative:(. We happened to be on our way home from somewhere and stopped here. Hoping to come back though in the future!

this TJmaxx is more widespread and open than others. the goods have been a hit or a miss for me…read more once i got a candle and the cashier wrapped it up, then once i left the store and got home i realized there was no candle in the bag.... so had to return to go get it again later. that was a mild inconvenience

*This store does NOT refund you for any returns you may make. They ONLY offer store credit.* This…read moreis a greedy and unacceptable policy. This is a high-end children's store where you pay good money for items. I live out of state and was visiting my inlaws who live in town, so store credit is of little use to me. I purchased a pair of mittens that didn't end up working for my little one, went to return them not even 24 hours later, THEN was informed of the return policy. They have lost any future business i would have given them along with my local family's. The upside of this shop is that their selection of goods is adorable and of good quality. The staff is also very friendly and willing to help. Happy shopping and CHOOSE WISELY!!

I hadn't really shopped here pre-COVID but due to their outstanding service during some pretty…read moreambiguous and hectic times I now find myself going out of my way to shop here. The prices are higher than what I like to spend for kids stuff, but they're in line with other boutique style shops and they carry high quality products. It's not somewhere I would go for an entire wardrobe but I consistently buy gifts here. But it's their customer service that really gets me. The staff here is so incredibly helpful. One staffer here not only measured shoes for me while we were on the phone to make sure I was buying the right size, but she also texted me pictures of everything they had in stock in the size I needed. Then when I couldn't find parking she ran my purchase out to the curb for me so I wouldn't have to schlep my two kids in at the height of COVID. They really go above and beyond here!

Did a private ladies shopping night with friends at this location. It was an awesome night and the…read morewomen who work here were so helpful! However, I'm a little disappointed in the overall quality of the outfits I purchased. One of the shirts I bought has a random hole in it after one wear, and another one already had a button pop off after 2 wears. I spent a significant amount of money on clothing here thinking I would be getting quality pieces to upgrade my wardrobe, but the quality just isn't there.

The women that work in the stores have been nothing but extremely helpful, kind and knowledgeable…read more Rachel and the other young lady that work in Andover were extremely helpful and amazing for a representation of your company. I thoroughly enjoy going into the store.