This review is for Walking Company online. I really wish I had read reviews prior to getting…read moreinvolved with them. I placed the first order which went fine, and I loved the shoes. Second order shoes didn't fit so I returned. Per tracking they received the item back on 4-1. A week ago and no refund. I contacted them and the AI bot said returns take 15 days from when the item is received. Why would that be? Do they just want two weeks of float on the money, or are they really that inefficient? Anyway a major red flag. But the real shocker came on the third order. An item was sent that had absolutely nothing to do with my order and was three sizes too small!! And it was a final sale. Customer service did send a return label once I proved I had the wrong item. Thing is, the invoice in the box was also for the wrong item, which doesn't match the order. So I have little faith they will be able to figure this out. Great shoes, but this business is a mess. In this day and age with so much online ordering this kind of thing is unacceptable. If a Walking Company store was nearby I'd probably frequent a bricks and mortar store, but I won't be ordering online from them again.

An order I placed on October 13 is lost in the mail. I have been pleading with customer service…read morerepresentatives asking for a refund, or even a replacement package and they are refusing both. The only compromise they are willing to make is offering a 10% discount to purchase another item from their company which I never will do again.

I have been a Nike customer for as long as I can imagine and it is the primary sneaker if not the…read moreonly brand of sneaker that I wear. I have been wearing the Air Max 2017 for ages and I was in the store and happened to ask a manager if they wouldn't mind looking at a pair of sneakers that I had as it looked like they were failing in a rather quick manner. I was told by this individual that I'm wearing the wrong type of sneakers based on the wear pattern; yet again I've been wearing this style of sneaker for ages and have several unworn at home as I buy them when they go on sale. I have never had a problem in the past. He told me that the tag inside the shoes which is supposed to be representative of a two year warranty is actually no longer valid and that the only thing I could do is call Nike customer service and send the sneakers in for evaluation but I was wasting my time. Again, he continued to tell me that it was my wear pattern of the shoe that broke it down. He said he was a sneaker expert and refused to do anything at all. Went to Merrimack and they swapped the shoes out within 10 mins and when the manager heard the issue she knew who I had been dealing with and rolled her eyes. I have been in here several times and the vibe is just very different from other Nike stores.

Store should consider updating their hours. Arrived at 6:27 to be told the store is closed. Google…read moreshows the store is open until 7, rude staff just shaking their head and waving their hand in a neck cutting motion to indicate they are closed.

I had not been to this location in 2 to 3 years.. I went looking for football and basketball cards…read moreand was suprised to see the large card selection at the store...Nice presentation of this section.. I wish the Manchester NH location would follow suit

Good morning, I was in your Salem, NH store this past weekend. I spoke with Gary C. in the golf…read moredepartment. He was incredibly accommodating and helpful. He is a true credit to your team!

This is a good Kohls. Lots of stock and choices. Lots typically on sale. Big parking lot. Good…read moreSephora.

Terry, one of the associates, is so helpful and kind, great customer service and good products.read more

Nice touch of west coast style. Friendly staff that all follow COVID guidelines and help you find…read morewhat you're looking for. Highly recommend

From the owner: Welcome to Tillys at Mall at Rockingham Park located in Salem, NH. Shop the latest selection of…read moremen's, women's, and kids' casual clothing, graphic tees, jeans, backpacks, shoes, hats, swimwear, and more. Discover the newest denim trends, graphic tees, and everyday essentials from brands like Nike, adidas, Vans, Converse, Levi's, RSQ, West Coast Choppers, Billabong, Birkenstock, Riot Society, and more. Tillys is your destination for every season, with warm jackets and hoodies for winter, and boardshorts and bikinis for summer. Tillys is not just a clothing store, it's a culture.

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

Love all the merchandise they have Staff needs to be…read moretrained in customer service , not at all friendly

Loved the new look to the store, they have unique selections and decent prices. Bringing in new…read moreclothing brands from artists from the area and still keeping it nice and classic.Converse, Uggs, Puma, Asics, Clarks, Kenneth Cole... Haven't gone by? check it out.

From the owner: We are a family owned apparel, shoes, & accessories store in the Merrimack Valley. Located near…read moreDowntown Methuen next to CVS. We carry brand name products - from UGG boots to Kenneth Cole dress shoes. Our top notch customer service team is here to help you find what you are looking for. Come visit us!