Had a crash and Robert Youngs towed it to their lot. Our experience with the driver Nick was an…read moreexcellant one. He was kind and courteous. And also came back to help us a few days later to get the rest of our stuff from the vehicle. Yeahhhhh Nick!!!!!

This review is long overdue! Just about a year ago my husband and I were on our way through the…read moreRoanoke area and we broke down around 10pm! In the middle of a gas station parking it was incredibly stressful! We called Robert Young and Vick arrived in no time! Picked up the phone right away and let us know he was on his way! This review isn't just about picking up our broken down car and bringing it a repair shop. While we were handling the car and payment with Vick we found a baby kitten we named Nala, she was TINY!!!!! Vick brought us to a gas station so I could grab some paper towels, a cardboard box, and cat food....before dropping us off at a hotel before bringing our car to an auto shop- it was SO kind!!! I wanted to put out there that it wasn't just excellent service in a stressful time it was going out of their way to help us help an animal in need!!! Nala is doing really well and I wanted to give a shout out to Robert Young's team- thank you very much! : )

We had to have our car towed 2 times this past week. I have to say that JJ and Nikki were so kind…read moreand professional. JJ had to go back a second time because our car was not ready to leave the shop and he had the best attitude about it. Anyone that needs a towing service should call them, you will not regret it! Thank you JJ and Nikki!

Called A&D towing because our F250 wouldn't start. They quickly arrived, assessed the problem which…read morewas the starter. Towed us to their shop and got us back on the road within a couple of hours. All this on the day before thanksgiving. Thank you Skylar and everyone else involved. Greatly appreciate your professionalism.

I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake…read moreservice. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

Having some car trouble and called around they were one of the few shops to have availability. I…read morebrought my car in the next day and was warmly greeted, adequately communicated to, and well informed about my options. I am super impressed with the quality of service that I received. Grayson is awesome. Would highly recommend this shop for repairs

He was very prompt. He was there exactly when he said he would be. He was professional and got me…read moreon my way.

Caught a flat on a trip from Hampton, Va to Cincinnati, OH and these guys got us back on the road…read moreas soon as possible at an affordable price. Great people!

We broke down almost 3 hours from home. We called Hook & Tow and the driver arrived 30 minutes…read moreEARLIER than his estimated arrival. He had our vehicle hooked up and ready to go very quickly. He was efficient, friendly and helped make a bad situation better. I do not do reviews often, but felt that I needed too because the service from Hook & Tow was exceptional!

Great place, very accommodating, dropped off my wife's at to be inspected came back after work to…read morepick up, was never pushy regarding suggested maintenance. Definitely recommend and will be going back for additional maintenance for our cars

My family and I have been bringing our cars here for 6 years now. We trust Chris and his boys. They…read morealways do a great job and give us a fair price. It's not like other garages that try to take advantage of a girl and her car. Don't let the looks of the place deter you!

Was towing a fifth wheel and was rear ended by another truck towing a fifth wheel. Our truck was…read moretotally drivable but Browns insisted on towing it. We are fully insured but Browns wants us to pay six thousand dollars for the three mile tow on the truck only. We were headed back home to Maine and need to get back to our jobs. We would never be reimbursed for that outrageous amount. Will be filing a complaint with the AGs office. This is a scam.

The rear axle seals on my motorhome were leaking and had just been repaired by a Ford dealership…read more(Ford chasis). We had travelled to the Salem Civic Center for an event and found that the rear axle seals were leaking again. Mike Farrell from Brown & Son replaced the seals, working for hours in high heat and humidity to get us back on the road, and home safely. The seals are no longer a problem. Thank you Mike!

They were super helpful in working with my schedule and helping my wife and I get new tires and…read moresome maintenance done on her SUV. The overnight drop off service is a huge help and really helped us out. I work everyday and am never home in time to make it to the shop before closing so the drop off option really made the process easy and hassle free. Plan on taking both our vehicles here for all future repairs.

i highly recommen this small business. They always take care of my vehicles from tires, oil…read morechanges, to general maintenance. I have found Jen to be honest and reliable. 5+ stars.