There credit card machine doesn't work. The people working are more interested in talking on the phone than help anyone

Once again wish there was a half star I could give, as in 3.5 stars. This place isn't in as terrible shape as the other reviews make it seem. But it definitely has seen some better days. Each dollar gives you a fast 1 minute 40 seconds. So you have to work quick. For $4 I got an ok wash. It was enough to knock the mud off and make it somewhat clean. The employee was nice enough sort of. He answered a question and guided me to the right place to get an answer, but I also was clearly stopping him from something else he wanted to do. read more

What a dump, every time I decide to give this car wash another chance they kindly remind me how beat to shit this car wash is. I went there a day ago and didn't think I needed to perform a full inspection of the hoses and brushes, but I sure wish I did. The pressure hose was busted and missing the gun barrel rod that controls the pressure and the brush was bent bad enough that soap took about 3-4 minutes to finally come out. read more

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I don't normally trust Yelp reviews but this place was the only self serve car wash around for miles, I was out of town and in dire need of a car wash. I got there before the gas station opened so luckily I didn't have to deal with the kids I read about in previous reviews but all the one star reviews were 100% right this is thee worst caR wash ive ever seen!! I think only 2 stalls worked, no bill changer, no card readers different pricing at the stalls! I found just enough quarters to start the wash I think it was 2min, 30 seconds so I started with the hi pressure wash ran around the car like a maniac with the soap spraying then with. A minute left I switched the knob to rinse but the selection never changed and I had to drive away with soap still all over my car! F this place won't be going back ever. read more

Posted hours say they close at 7pm. There's even a sign not 15ft from where I took these photos that say 7pm. However, this is what I arrived to 10 minutes before closing time. Wash door is open, and brushes still in buckets ready to pre-wash the next customer. However, the cones were out and the employee was kicked back in a chair, outside. As I came to a stop in front of the cones, the kid got up and disappeared into the open door on the right. Really? I don't understand work ethic like this. If the employer pays his employees to keep the doors open and provide a service until 7pm, you expect to receive service until 7pm. Otherwise, the employer is giving their money away. If the last 10-15min of every day that employee works is like this, in one year that's 61hrs x $13.69 (WA min wage) = ~$850yr that employee is costing the company. But how much money is that person really costing them? Let's figure out potential lost sales... The max rate you can feed cars through an auto wash is around 1 car per 30 seconds, but I'll use 1 per 1min to be realistic. So, in 10min there's potential to wash 10 cars at $12 per sale. That's ~$120 potential in 10min. Multiply that by 365 and that's an annual potential of ~$43,800/yr in sales lost, if the employee decides to stop working the last 10min of the day. Crazy, right? ....All because someone (who is being paid, btw) doesn't feel like working the last 10 minutes of their shift. read more

Clean Finish Car Wash - 7pm close, right? - Car Wash Near Me - Olympia, Washington

I've been going to this car wash since it opened. It's convenient for me as it as also where I gas up the Honda-rati. The wash itself does a good job and when I get a wax adder, also done well. The young guys working there hustle and keep the line moving. Give 'em a tip if you are so inclined. I think they earn it (there are lots of jobs with out recognition, simple as they may be). In short, the car wash does what it is supposed to do with out complaint from me. read more

I'm afraid not many will read the review ahead of time as there aren't many options for self service car washes in the Olympia area. This place is awful. Broken equipment, overflowing garbage cans, put your money in the machine and select an option and nothing happens as your time dwindles away, incredibly RUDE attendant when I asked to talk with a manager about the weird water spots all over my car after washing. I tried to re-wash and also wax, but they are still there! I'm afraid I might have to pay to have it buffed...UNBELIEVABLE. Not sure what other recourse I have here, but I will keep trying. This is just wrong. And...it didn't even deserve 1 star but that is lowest rating you can give. read more

I went to the self serve area. There are five bays. Only two were operable. The areas in and around the bays were filthy. One bay didn't drain. Standing water filed the entire bay out to the walls. The next bay's pressure wand was broken. One bay was being painted but it wasn't even cleaned first. The change machine for tokens and the credit/debit card machine was also inopwrable. You need to walk to the store next to the gas pumps to get tokens. Rude and uninterested staff., read more

If this wasn't free I wouldn't pay for these washes. Doesn't come out as clean as the wave and they claim no responsibility for any damage they might do. I don't have a new vehicle so I'm less concerned about that but how can they offer a service that is recommended by the city in order to encourage people to not wash their own vehicles at home but risk damage out of their control. read more

Clean Finish Car Wash - Car Wash Near Me - Olympia, Washington

I went to Clean Finish car wash as I've done fore years. I am moving my mother in laws articles this weekend and wanted the truck bed clean as possible. I asked the attendant to spray my bed with water when i pulled up. He said he would ask then returned to tell me know. As the bed is exterior of the vehicle I asked, why. He said he was new and couldn't make that decision. I pulled forward when it was my turn. I asked again to have the truck bed sprayed, I also explained I didn't need it soaped up or scrubbed. I just wanted it sprayed. The attendant didn't even look up, he pointed to the right and stated " i have a self serve bay over there. Now frustrated I said" I know, that's why I purchased the best wash you have. The attendant spun around with his wand spraying me in the face stating. I have a self service bay over there. I pulled my head into the cab to avoid further soaking in the face of untold water. I continued through the wash as it takes your vehicle. I calmed myself down in that time. I watched a movie in Lacey. On my way home I was getting worked up again. I went back to the wash to confront this little shit who upset me so bad. I found Sean who informed me that Zach was the Manager and he worked from 6-3 on Monday. I went back to talk with Zach. He could care less. Zach stated he had talked with the attendant before. That was it. I have been in the service side of business for moth of my career. I have NEVER treated a customer like that and would have been fired. I will not come back as I have done business there for 19 years. I'm Done. J.H. read more

This place has gone down hill for self service. It used to be one of the best places for self service that I found and held other self service car washes to the standard this place had set. It used to be clean and picked up and all the equipment worked. Now most of the equipment doesn't work. The bays are dirty from other people washing out their utility trailers and cleaning mud off their trucks. The sumps need to be cleaned out as they back up and don't drain Apparently there is a new owner that just does not care and is not putting any money back into the business and running the place into the ground. They are not getting anymore of my money for car wash or fuel until they get their act together. They have set a new low for how not to run a self service car wash. read more

Staff will spray customers with soapy water! My husband was speaking to a portly scruffy man in his upper 20's in May 2019 about rinsing his truck bed out. The young man was rude, and sprayed my husband with his soapy water wand. My husband spoke to Zach the manager about this behavior, and Zach said, "Yeah, I have spoken to him before but what can you do." Here is what will happen to this company if this continues. Someone will have an allergic reaction to the chemicals and the disgusting recycled water. They will SUE this business. So, Zach, take a course on how to be a manager and protect your business. That's what you can do. read more

Shampoo machine wasn't working and they never told me even after asking for help. Refused to give me my money back out of the machine!! After they let me put it in knowing it didn't work! Go anywhere but here! read more

Haven't have car wash for almost 2 years, first time been here. Great experience: fast, clean & well done!

This place sucks. The cleaning products in the vending machine were all sold out. Need tokens to use the wash and vacuum but they won't refund cash for extra tokens. Total rip off! read more

I bought the most expensive wash hoping for a good job. I was not impressed. Even though humans scrubbed the car with brushes before entering the machine, my car still had dirty spots. At the end there was no one to towel dry the still wet car! I pulled forward to a vacuum and noticed my car had several spots that were still soapy. With that said, soap and dirt still on my car... I won't be going back anytime soon. read more

Have used the self service portion of this car wash most recently as of 12 DEC 16. This place has seen better days by far. The hoses to all the brushes are kinked and cracked so you get most of the soap on yourself rather then your vehicle through the brush! When you bring it up to the employees they have a pretty cavalier attitude about it and nothing gets fixed! It would be a wonderful car wash if they just maintained their equipment and had employees that had pride in ownership. Unfortunately with our Generation of Entitlement(Millennial's) they are not very self motivating and there is NO pride in ownership when you work somewhere! Anyways, I would put five stars if the attitudes and equipment were up to par. They are one of the only Car Washes that accept credit cards which is a huge plus!!! read more

I have used this car wash for at least the last ten years. On 5/11/2019, I went there to get my previously undamaged truck washed. After I paid for the wash and tipped the employees, my truck rolled backwards a about a foot. One of the jerks in the brushing area at the car wash entrance went berserk and punched the rear quarter panel with his fist, causing over $1500 in damage. He also was menacing and belligerent to me. I am a 66-year-old disabled vet. (My story sounds similar to that of the man above who was sprayed in the face by an employee.) Olympia police responded and took the side of the car wash employee. In other words, the police accused me of making the whole thing up. That is probably why it's not safe to go to downtown Olympia anymore. OPD apparently does not like to take enforcement action. The police would not even take my report. I complained to the owner/manager, and sent the repair estimate to the manager, requesting reimbursement for repairs. I did not hear back from the station owner. If you value your car, and your safety, I do not recommend patronizing this "business." Also, be aware that some of the car dealerships take customers" cars there to wash after maintenance. When I take my car in for service, I ask the dealer to NOT take my car to the Shell car wash. I am considering not even using the Olympia dealerships anymore. I am very turned off by the whole Olympia Auto Mall experience. read more

Excellent service! Employees washed my car to the beat of their techno music. It was so entertaining! Oh and my car looks terrific!

Don't ever take your car here If you actually value it! I took my BRAND new Camaro here to get it washed and when I got home I noticed a dent on the passenger side hip of the car.... (And I know they did it because they carelessly scrub your car before it goes into the wash and the location of the dent) Sent in the claim form with with all the information that was needed and never received a call back.... Went directly there and was told by the "manager" that they could not cover the dent from the pre-wash because he has never seen that happen before, and "could" have been their before it went thru the wash. Haha no BS. Also they won't give out there insurance info because that way they won't have to pay out on claims that they have done. They have lost my business forever!!!! Don't ever and I mean ever take your car here. Because once it's damaged they won't take responsibility for their actions. read more

Helpful workers and a clean car makes me a happy customer! Keep up the great work.