The very nice carpet cleaner (Jacob) did a great job on my carpet. He went over tough spots multiple times & moved my furniture. The stuff they use does NOT stink. NO nasty, icky perfumed chemical smells. I would definitely hire again. read more

Carpets came out great and the service was fantastic. On time and prices are amazing!

Almost miraculous restoration of flooded carpet. Due to a sewer issue, our drain in the basement overflowed and flooded a portion of our pristine carpet. We got the sewer issue fixed that day and worked very hard on getting the carpets dry. Two days later the carpets smelled horrible, similar to a stinky hamster cage. I called clean green carpet and they were able to come the next day. Our technician Ryan was very professional and recommended we do the pet treatment. He worked especially hard on the flooded carpet area. When he left, the carpet smelled much better. Now it is five days after he treated the carpets and they smell completely fresh and look brand new. We are so happy! I highly recommend this company. read more

We actually purchased a living social coupon to have our carpets cleaned. The technician arrived on time and the entire process took 1 hour. Very fast and efficient. The carpets look great and I would definitely recommend them. I will use them again in the future. read more

On time great service and very pleasant employees. Their prices are reasonable. They did a great job on my carpets! I would highly recommend clean green! read more

Greedy people!!!! I have a lot of kids who always try to eat in the living room so I found a deal on ksl for this place '3 bedroom for $49'. Wow what a deal so before buying I call and ask if I bought this deal on ksl could I just have one room cleaned and apply the other two rooms towards my one flight of stairs. The lady said "yes that should be fine I will let the technician know". Awesome, well today he shows up I reminded him I have pre paid from ksl and the lady said she told you to apply the rest towards the stairs. He said ok. He cleans the one room and the stairs. Then when he's done he hits me with a $125 bill!!!!!!! WHAT!!!! Then he go's on saying that he can't do that even though we talked about it before he started and said yes. He did not even apply my prepaid deal!!!! So after finally getting him to apply that I'm still left over with a $56 BILL!!! for one flight of stairs!!!! And he didn't get much out. I paid because I know this was not going anywhere after he told me his bosses don't do deals and would be pissed if they knew that they did not get paid on top for this even though I was lied to. So after he left I called and no one picked up, a little bit late I called and it was busy, later they called me back I told a lady about what happened and she could careless! She said it was not her and she would never say that and then tried to tell me some bull crap about if you have a coupon for three hamburger's you don't have to use them all! All I have to say about this place is watch out they hide the bill to the end and try to screw you, Greedy people!!!! And they are not of there word!!! Very disappointed in this place and mad!!! I will be telling everyone I know about this place and to stay far away, what a scam!! And not a good clean either, the carpet doesn't even smell good even though other places have come and made it smell and look better!!!!! ***Update: (this is a reply to the company's comment) apparently you did not read my review! I said "I called BEFORE buy and a woman said it was ok with that ksl deal," and AFTER I bought it I called to schedule and again it was confirmed it was ok. Because you can't fully read my review it proves my point on how incompetent you are and your company. Thank you for providing my point. read more

I was scheduled in the 2-4 window. Originally I wanted to be seen in the 12-2 but informed the lady I wouldn't be home until 1 & so she told me I'd be better off doing the later window, assuming they were going to be on time I agreed to ensure I wouldn't miss them. The truck didn't show up to my place till about 5:10. The first thing the man did was ask to use my bathroom. Gross. My whole bathroom reeked of cigarettes. I had purchased a Groupon for 3 rooms, of course that doesn't include any sort of deodorizer without extra charge. I pointed out a specific spot I wanted him to clean where there was a throw up smell on the carpet. Pretty much the whole reason why I had him come out, he said he could get it out no problem but it still smells like throw up. The guy repeatedly ran his vacuum into my walls & baseboards, taking no extra time to be careful. Overall, the carpets look OK I guess. They feel very stiff, as if there is residue in my carpets still. I was very excited when I purchased this Groupon, it seemed like a great deal, they couldn't get me in for 5 days after I called, I took that as a good thing, figured they were a busy thorough company! I was very disappointed in the guy they sent out to me. I don't feel like he did as good of a job as he could have. read more

This was my 1st experience with a professional carpet cleaning company and I was extremely surprised and happy with the overall experience. I scheduled my appointment online a few days prior (simple and easy), and was told the technicians will be at my place around 8-10am. They arrived on time, shook my hand and introduced themselves, extremely friendly and offered other cleaning services that they offer. I decided to go with a routine carpet cleaning at this time and Curtis and his new hire (I forgot his name) told me what to expect, how long it would take, drying time etc. They even checked my carpet for pet stains with their black light before starting! The cleaning took about 30 to 40 min, they place plastic pieces near the bottom of my walls to prevent any kind of harm to the walls/corners. They were even willing to re-peat cleaning on some of the higher traffic areas! This company deserves a 10 star rating. I feel as though customer service has declined within the past few years and I was pleasantly surprised with these guys! A+ in my books! Thank you! read more

Had a difficult job for Clean Green Carpet Cleaning. Had an elderly parent have an accident which ended up with poop all over a front room carpet. This happened on a Saturday with family and young kids visiting. Called several places where I either got the answering machine or the dispatch service telling me that everyone was off already. That is, until I called Clean Green Carpet Cleaning. Valerie with dispatch took all my info, called all the available technicians and then immediately called back to give us status updates. She was great. Then Jason, the technician, called to give us a time when he'd be arriving. All very comforting when you have a situation like we had. Jason came out, looked everything over and immediately went to work. The end result was a clean and sanitary carpet, a house that smelled good again and a very difficult situation that was resolved. Working with Valerie was great and Jason was fantastic. He made us feel like this was no big deal. Thank you Valerie, Jason and Clean Green Carpet Cleaning! read more

To all of my Utah Peeps.. I had a horrible experience with "Clean Green Carpet Cleaning" today..Everything was going good until I asked the Technician to bring in a rug he had hung out over our deck/balcony to dry. It started when he arrived and saw the rug. He said can we take it outsid, it will dry way quicker. I wasn't sure about it and said a few things like "no one has ever taken a rug of mine outside, are you sure? "Won't it be too heavy all wet, and I don't want to knock everything over in my home getting it out this door off of our deck and how will you lift it it is already so heavy being dry? He insisted it would all be great and he had done it many, many times before. He even said "you are really worried about this aren't you?" Anyway, He had to hang it on the longest part of the deck railing so it wouldn't hit the ground and had to move our barbecue and other patio furniture to make room to hang it. What neither he nor I knew was that there was thick grease from the barbecue on the side of the rail (couldn't see it) that we have used all summer, and the back of the rug was covered in this grease when I had asked him to bring it in so my husband wouldn't have to carry it after having open heart surgery we are still super careful with his recovery. When I called him out to see the rug he panicked (we both did) at first and then dragged this very large and heavy (9x12 wool rug) cream rug into my house and flipped it over and ran to his van to get spotter and cleaner to clean the back of my rug. It looked awful and he was in a panic all the while sweating and asking for water which I was happy to get him. He kept saying "this has never happened before and now its on a wool rug! Good thing it is on the back. I sat calmly and watched him but wanted to throw up the entire time. When he finished he was basically like see ya later and thanks for the $316.00 which he had me pay before he even started. (This was for the carpets in the house and this rug.) I quickly told him the rug looked terrible and I was not at all happy, and he said instantly "the company is not liable for this and it is all my fault that he had asked me to take itoutside and I agreed. I was the one at fault he stated?? I was dying.. Remember I had asked him a few questions about it being a good idea to take it out to begin with and was quite aprehensive. He walked out of my house and was on the phone for a few minutes calling the store owner and then asked me what I wanted? I said at the very least refund my money and he said the store owner would not. I wanted all $316.00 refunded. He offered me $120 dollars to refund and said he should have charged me 280.00 just to clean the rug and that I got a deal! This is a $1200 dollar rug! BTW, the rug was now dirty on the front from him dragging it over the TREX deck that was dusty and dirty so all the edges look bad and even the front of the rug was now dirty. I realize the damage is on the back side of the rug (the grease stains and damage to the backing)but c'mon! Anyway the story gets worse.. I went inside to get my purse and lock up as I had to get carpool, and had asked him to leave and move his van. I figured I was going to have to deal with the owner at that point. All of the sudden I hear my front doors shaking and he was trying to enter my home! Then he rang the door bell repeatedly and I noticed he had left a sprayer and I quickly put it in the entry way and nervously answered the door. He said something about his stuff he left and his chocolate milk in my fridge (yes he asked me to put a gallon of chocolate milk in the fridge for him which I had forgotten about. When I said I do not want you in my house any longer (and I would have gladly handed him his sprayer)He pushed me and came in my house, past the sprayer into my kitchen area and LR and stood over the rug taking photos. He then stormed out. I was pretty shaken (not hurt) and PISSED! I yelled that I was calling Draper police. I had to go pick up kids and come home before I called them and when I did they said that He had already called and that an officer would be calling me to get a report. My husband has called the office 3 times and the owner will not call us back. Just now the technician called me to tell me he had left his note book with all of his receipts and his Chocolate Milk and wanted them back and that they had decided to refund my money. PLEASE be aware of this company and keep in mind the "Owner" who was on the phone with the technician has not called us at all. The part that makes me scared and angry is that this man barged past me shoving me and came into my home after I told him he was not welcomed! I know that this is stupid drama, and it is just a rug, but man I am UPSET. Who barges into your house like that and shoves you/me?? I'm sure the cameras and John Quiñones will be showing up any minute. No refund and its been 8 days. So dishonest! read more

Awful!! I got a coupon on groupon and I felt like it was a good deal. I knew I would pay extra for some spots we had, which ended up to being about another 100.00. I was ok with the price , if the cleaning would have been worth it. My carpet first appeared clean and good. However, within a couple weeks all the spots started reappearing. When I would walk on certain areas it would often feel wet, several weeks after the cleaning. I finally figured out that it was residue left on my carpet. The residue attracted more dirt and within a month after cleaning, my carpet looked worse than it did before being cleaned. I would never use clean green again, nor would I recommend it to anyone. read more

Great job brought our carpets back to life would recommend. Fair pricing as well except maybe stair pricing could be better.

They were supposed to redo my service and only did my stairs n living room ! Refused to do my master which I clearly paid as stated in my receipt!!! From previous reviews I seen nobody likes the lady who answers the phone! She's extremely rude and likes to talk over you ! look at their Facebook page for reviews on her! Don't buy their warranty! The guy told me it would cover any spill or stain! I bought it and they text me they will not come to clean spill because it's not cover on their warranty! They are not answering my calls nor has a manager or owner try to call me back to resolve issue or at least offer me a refund so we can go separate ways!!! Don't pay them cash either !!! The guy pretended his system was broken just to get cash out of me!! read more

We used these guy's years ago. I don't remember if the service was good or bad, but I would tell everyone to BEWARE!!! Services were paid in full at the time we had our carpets cleaned. We now have a collection notice years later with interest added to it. We are getting the runaround between Clean Green and the collection agency, and yes... I even have the billing sheet that states it's paid in full with a 0 balance. It's been a pain to deal with! From reading these reviews it looks like I'm not the only one. read more

Do not use Clean Green! They are scammers. The tech came out and just made the carpet wet, smearing the dirt around. When mentioned to the "manager" they said they do no believe us and hung up. They are unprofessional and just make a bigger mess of your home. Don't trust them! read more

I've had my carpets cleaned by several other companies but I prefer Clean Green. I've used cheaper cleaners, but as with anything, you get what you pay for. My technician got out stains that other carpet cleaners said were permanent. Clean Green is great. read more