Once again I was due for the smog check and knew I had to go to Motive Car Care again! Called in…read morefirst to see if there was a wait in a Thursday afternoon and luckily there was none. Came in and provided the paperwork and keys. They said it would take 20 minutes so I waited inside and read my book. The interior is kept very clean with plenty of seating. The kids table with toys even looked clean. I swear less than 20 minutes later and it was done. These guys are super speedy that I barely got any reading done! There is a Yelp checkin offer but it was the same price as the deal they gave me. The cost isreally reasonable and love that they take care of the paperwork. I'll be back again when my smog check is due!

Was having a hard time finding a place to Smog my 1992 Chevy truck. Sean was super cool and got it…read moretook care of for me. I have used them in the past for repairs and they are always super honest and priced good also

Came in this past Sunday for a smog check. I was in and out in less than 15 minutes. The pricing…read morewas good as well. Will definitely come back.

Great service and fair prices! 10 out of 10! I was in and out in a short time…read more Great service and fair prices! 10 out of 10! I was in and out in a short time.

I went in for a smog check. Doug is personable and friendly which I appreciate. He told me the…read moreservice was going to be 45 minutes (there were other cars ahead of me) and I was done in 40. The shop had a special for oil change and smog check for $99. Unfortunately I had my oil done somewhere else otherwise I would've done the special.

Had a great experience here. Douglas was very friendly . Hugo was fast at the smog and it made it…read morenice to be in and out with great service.

I was very happy with S&N. They were knowledgeable and fast, and the price was reasonable. They…read moretested my parts at no charge. I highly recommend them.

They always are very helpful and have or can get the item we need! Thanks! Fair prices too!read more

Jan 2023 Express service…read more Tons of seating area inside the service department. Next to the restroom is a Coffee/croissants/water/snacks at their Brew To Go station manned with 2 service personnel. It would appear the sales area has several vehicles available. Service took about 45 minutes. **See past review on Service department communication issues with Parts department.

I brought my car for alignment service in December on a saturday, however, the problem of my car…read morewas bigger than just doing some alignment. I was given a quote and I submitted a claim to my insurance company. I was also adviced to leave the car there because it wouldn't be safe to drive it. So, I left my car there, and they provided lyft for me to get to the rental cars. The advisor told me to let my insurance company know that he's off on monday, and he was the one who knows what was going on with the car. I did what he told me. But Geico estimator still went there on monday. The advisor wasn't there, the estimator had to ask somebody else, and that person told the estimator that nothing's wrong and it was just a simple alignment issue. So I sent the estimator my pictures that the tire was very crooked. The estimator called the advisor the next day, and the estimator had a better idea of what was going on. They had to run the alignment as per Geico's protocol and when they get the report that it fails all alignment tests, that's when Geico can say OK for the repair. So here comes thursday, the estimator went there again to pick up the report, the advisor wasn't there. And nobody knew where the report was kept. When the estimator told me that, I called Subaru Maita, and asked to speak with the advisor, the advisor wasn't there, he called out sick. I had nothing against him calling out sick but what annoyed me so much was that nobody knew where that alignment report was. I asked if I could talk to a supervisor, and I was told that the supervisor was already on vacation. It was really driving me crazy about all the delays because of the lack of system. My car got repaired by thursday of the following week. After a day of driving, I called them again, and let them know that the alignment was off, it wasn't that bad but it was noticeable. I had to bring my car back to get fixed again. Another story, I left it early in the morning at 7am, I even had an appointment, I was waiting for their call for me to get my car . No calls until I called them at around 12pm. I learned that they hadn't even started fixing my car. So I had to tell the advisor that I need to get to work at 4pm which was true that's why I booked an early appointment. It got fixed after an hour, and the advisor booked me a lyft. To wrap it all, my car is doing fine now. But I'm still baffled what happened there. I'm a patient person but the way they run the business drove me mad. I wasn't happy with the customer service. Giving 2 stars because they fix my car and it is working. PS: I haven't received any customer satisfaction survey. Feel free to send me one, Subaru.

This place is great. Knowledgeable folks here that are always willing to help. If there is a way,…read morethis place will know how to get it done.

Super helpful with getting all the correct fittings and lines I needed. The dog is super nice and…read morewill play fetch the whole visit which makes it even more enjoyable.

I have always absolutely dreaded getting my oil changed, but the team at Oil Changers completely…read morechanged my perspective! They were incredibly fast, efficient, and friendly from the moment I drove up. The absolute best part was being able to sit comfortably in my own car while they performed the service. They proved that car maintenance doesn't have to eat up a huge chunk of your day or require the hassle of arranging drop-offs and pickups. Kudos to the fantastic staff for making this such a seamless, stress-free experience. I'll definitely be back!

First off this isn't mine and my husband first time here we started going here because it's closer…read moreto our home we will now and forever go to the fair oaks location. The other person besides the manager who had the nerve to laugh at us when we said we didn't want BILLY working on our cars he not only doesn't know how to put everything in right he completely messed up and deleted our profile and acted like it was nothing and that he did nothing wrong. The quality and value at this location is a joke and we see why there's never anyone here. If I was everyone go to there fair oaks location where they know what there doing and have respect for there customers and everything my husband and I are so mad they did everything did did. We will never return to this location at all! DO NOT GO HERE unless you want stress and headache and problems! There will also be a long letter and everything sent to there corporate office about it all and what all has happened, they not only owe us some money but they also owe us some other stuff because of everything they have put us through and we have the paperwork to all back it up! If i could I would give them Zero stars and if the manager was smart he would think about how he treats his customers when they say they don't want someone working on there car let alone that person shouldn't be a loud to touch any car at all! Some big stuff needs to happen at this location because of everything and with the staff! The value of service and everything is a joke and not worth going here at all!!

Came over to get my smog done. Professional smogged by Michael!! Great work done. Simple and…read morefriendly price.

Quick smog. Reasonable price. Young man who helped me was…read moretrustworthy and welcoming. As i was waiting 2 customers arrived, this is definitely the spot. I recommend this place and will definitely come back.