I have no idea how this company has gotten so many raving reviews. We had someone come by to give…read moreus an estimate and all seemed good. She told us that they would send for our first cleaning 2 people who would work to do a 'deep cleaning'. They ended in sending ONE person and were charged the same as the quote. When one person came, I asked if she was the only person coming and she said yes. So I assumed that we would be charged less. So was shocked when she asked for the original quote amount. The house was not cleaned well. Dirt in the corners etc. Supposedly the baseboards were supposed to be cleaned, which they weren't. She didn't have cleaning products, I had to supply my own. She didn't even clean the front of our fridge! Yet, we were charged the amount that was to pay for 2 people. When I reached out to the owner, I never got a response, which pretty much says it all..... Really feel as though we were conned. Have had other services when living in Seattle that were all superior to this company. Their 'deep cleaning' thing is a total sham, and I am annoyed that I fell for it. I highly recommend going elsewhere for your cleanings.

Found Vera through Yelp. I work about 60 hours a week and am putting myself through college, so…read morekeeping up on the house can be a pain. She showed up on time and made my kitchen and bathroom sparkle. Not a speck of dust left behind. Very friendly and personable as well. Had no problem trusting her as I went about my errands on my one day off. I ordered the 4 hour deep clean and had her focus on the two worst rooms of my home. She even vacuumed the living room when she didn't have to. Thank you so much! Will be calling on her again in the future!

I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

Karina was amazing! She did a fantastic job cleaning my condo. Her attention to detail and…read moreorganization skills were top-notch. I highly recommend her services.

Can't recommend the service enough. Our homes are our special places, but with life getting hectic,…read moresometimes it's hard to keep them up to par with cleaning. The lady who did the cleaning made sure to do a thorough job in every room. Surfaces were wiped to their new looking luster. Dust wasn't left in corners. Hair from pets was not to be seen on carpets, wood floors, or otherwise. It's also great they use pet friendly cleaners, as well. Their website was easy to use to set up an appointment, and they offer a variety of cleanings for every situation with an affordable price. It's nice to come home to a clean home.

The girl that showed up today was super friendly and did a very good job. Everything I was…read moreexpecting done was done well. The products that were used didn't leave a stench, Ive had to leave my windows open after a clean to air out my home so Im pleased with whatever they're using. I appreciate the discount that was applied for my bi wkly cleans which is something I haven't been offered anywhere else, not going to mention which services Ive used before but this one is by far the best Ive used and the easiest booking, appreciate the transparency with this co.

I had a few quotes out for a move out clean and selected this business. Due to a recent change in…read morethe booking system, my invoice reflected an additional charge for oven, inside refrigerator and blind cleaning. Those tasks are included in the move out expenses. This project took all day with one person. She focused her attention to required areas. I spoke to the owner directly and she is passionate about customer satisfaction. She refunded me a portion because of my misunderstanding of my invoice. She will ensure the system properly syncs with future invoices. Overall, quick response on yelp and a follow up call. I recommend Trusted Cleaning Crew for your future cleaning needs.

We recently used Trusted Crew's services to complete a move-out cleaning and would absolutely use…read morethem again. The service was fantastic, prices reasonable, and communication was above and beyond. I would highly recommend their services.

Can't speak highly enough of our experience with This Cleaning Service (love the name too...). We…read morerequested a standard and deep cleaning for our apartment building units- we had several units that had recent construction and units where previous tenants had recently moved out. Alfred the owner was recommended to me through a colleague that does apartment management for another location. We had been hoping to find a company that prioritizes environmental and non toxic cleaning methods as many of our potential tenants care about this and we welcome pets in our units. He went above and beyond to do an outstanding job, highly professional, kind, excellent communication and very thorough- he made sure we were satisfied with the quality of work completed. Excellent service and prices were fair, I would have paid more considering the attention to sustainable and environmentally friendly products they use as this is hard to find in cleaning services.

Hired them for a move-in cleaning. Fast, easy scheduling. Did a thorough job and cleaned very well…read more Very hard working people. Great price too! Highly recommend and will be hiring them again.

They did move in cleaning for us. They are professional and punctual for a very reasonable price. I…read moreappreciate their high-quality service and would definitely recommend to my friends or even re-hire them for any cleaning service in the future.

The best cleaning company, very nice and communicated with me on prices and very reliable and on…read moretime