my husband used airport assistance for first time. the assistant I think he was called khoma or…read moredhoma. made this experience so much easier he was kind and efficient. a credit to the airport

Pros: Pleasing is BOS's circular interior. Plenty of seating. Easy access to baggage claims…read more Cons: Very few working charging outlets. Not many choices of shops & eateries. Tip: There are separate entrances - check Departure Gate # for entering the correct side. CHEERS!

This is a pretty easy terminal to get around in. Few places for drinks & food. Jetblue seems to be…read morein this terminal as I fly them often & always seem to be in here.

Once upon a time, this Faerie Queen was happy to land in Boston. What a great airport! Clean,…read moreplenty of places to eat, and there is even a place with rocking chairs to ease yourself into travel mode. Had a good experience here. The end

They improved it so much!…read more The international terminal at Logan (Terminal E) is great! The only thing is it is so difficult to take tissues or paper towel in the bathrooms. It's almost impossible. The machines are not working well. Otherwise it is great! The best is the quiet room! It is available for a free. It's very quiet and conducive to spend some quality time to yourself while waiting for the flight. Check out the photos

Clean airport, easy to navigate. Some terminals are better than others. The terminals for domestic…read moreflights are better than the International flight areas as far as food options. The International terminals (parts of C and terminal E) really need more choices. This airport can be crowded and chaotic, but I've never had a problem here.

Boston Logan is an easy airport to navigate, and it can be reached by taxi/rideshare or by public…read moretransportation. The terminal was clean and the TSA process was efficient. It is well-signed and easy to navigate, with plenty of food and beverage options.

Logan Airport is easy to get to from the west, but difficult from the north. You have to navigate a…read moreByzantine labyrinth of local roads. You enter the airport through a weird entrance with poor signage. It takes a long time to get to the terminals via this route. Unimpressive.

Upon arrival from Delta Airlines, the signage was very good to get to baggage claim and ground…read moretransportation. Once outside, the car rental bus signage was also very good and the busses ran very frequently. After my visit was over and I returned to the airport, the opportunity to use the Touchless TSA screening worked perfectly. They are not using those modern bag scanners that slow the line down so everything moved so quickly. I saw some "cool" food vending machines that had hot meals from White Castle, California Pizza Kitchen, and The Cheesecake Factory. The main parts of the airport were very clean and they have moving walkways that will take you to the terminal area where the individual gates are. The staff at the gate spoke clearly and boarding started right on time. I had no delays and would happily return to this airport again. FYI: There is a nice kiddie play area right next to gate A18 if you are flying Delta.

Very nice seating scattered about, some that would be comfortable to sleep on…read more There seems to be fewer formal seating restaurants than around other airports. There are filtered water bottle refilling stations. I liked my TSA experience.

This airport was clean and manageable overall, but let's talk honestly about the rental car…read moresituation -- it is EXTREMELY far and completely walkable only. After a long travel day, dragging luggage that distance is definitely not ideal, so be prepared for a serious walk if you're renting a vehicle. Also... no Starbucks? Absolutely wild. For an airport, that honestly feels unbelievable. Sometimes travelers just want something familiar, quick, and dependable before or after a flight, and not having one was definitely noticed. The airport itself is currently under construction in some areas, but that had nothing to do with the rental car location or the lack of a Starbucks. Those were simply the biggest inconveniences of the experience for me personally. Other than that, the airport experience was decent enough, but definitely wear comfortable shoes and plan accordingly if you're renting a car.

I lived in Rhode Island for many years and always found this airport to be convenient and…read moreefficient. It has frequently been renovated and always was nice but right now it is difficult to tell what's happening because there is so much construction going on all at once. This is resulted in crowding at the gates and into major inconveniences like the only bathrooms being at gate12 so if you're at gate one or two it's quite a walk to get there. Today's adventure started early in the morning because I had a flight at 8 AM so we arrived around six. I had a rental car and absolutely no idea how to get to the place to drop it off. The signage is poor at best after a few misfires, I finally found it and then begins my morning exercise. It is far from the rental cars to the terminal so the walk is quite formidable. They do have moving sidewalks which helps, but it just seems like an inefficient system for an airport of this size. The efficiency of the airport is excellent. One of the best TSA I've ever dealt with. Quick efficient and friendly. I use CLEAR plus and it literally took seconds to get through. But with an early flight, it would be nice to have some breakfast and the choices are dismal. There's a Dunkin' Donuts with a line that pretty much includes everybody waiting for a flight. There are two restaurants which are empty and there's no doubt in my mind that that is because of high prices unlimited food choices. Two eggs $24, chicken and waffles. $24. They're stuck on that steep number for not much of a breakfast. Would love some breakfast choices. We will see when the construction is over. All in all the efficiency of the airport, both at arrival and departure is excellent. That is why despite the problems while construction is going on and the long haul to get the rental car and return it it is still a four star experience. With a couple of tweaks, it could be five stars.

I really like this little airport for a lot of reasons. I first used it many years ago (in the 90s)…read morewhen I had an important customer in Westborough, MA that I visited a few times. It was so much more hassle-free than Logan at that time. Even though Logan has improved a bit as far as terminating and originating accessibility, ORH is still my port of choice if I am working west of Boston. This small 6-gate airport has sometimes struggled to maintain regular passenger service. But Delta (NY LGA), American (PHL) and JetBlue (3 FL destinations) currently operate out of here, and hopefully it continues to maintain at least minimum viability. The airport served just shy of 230K passengers in 2024. Another reason I like this airport beyond the huge advantage of hassle-free travel is the fact that it is small and easily navigable. It allows easy check-in and security clearance with TSA people who are actually pleasant to interact with. The downsides to that, of course, are that there are far fewer amenities at this airport and far fewer flight options. However, the size of this airport means that I can arrive for my flight with far less time buffer compared to a large airport like BOS. In that case, the amenities become less important. There is a convenience store/food bar behind security where you can grab a coffee, soda or snack. That's all you really need at a place like this. It's also a pleasant, clean and modern facility. The facade is fairly attractive and the interior is quite nice. If I read correctly, I don't think this is the same building I used in the 90s when I first flew into this airport. But I was impressed with the facade even then given the size of the airport. With regard to logistics, I do have to connect to get to ORH. As a Delta afficianado who uses Detroit as my home airport, I always have an intermediary stop at NY LaGuardia. But given the advantages I experience on the other end, usually it's worth it. There are rental car facilities at ORH and it offers easy get-away (and return, as previously noted). However, my last trip revealed the negative aspect of this as we flew from LaGuardia all the way to the Worcester area and they would not let the plane land due to low visibility (I understand that fog is not an infrequent problem here). We turned around going back to LGA. The flight was canceled and I ended up having to re-book to Logan and driving to Worcester (fortunately late at night with no traffic...tip in case this happens to you: if I had it to do over, I would have flown to Providence instead). This was not a positive experience. But in the grand scheme of things, this is the classic case of a "first-world problem". I keep it in perspective. While overall I am a big fan of this airport with the caveats already noted, there is one infrastructure gripe that I have. Most airports, even small ones, are generally easily accessible via a major thoroughfare (a highway of some sort). This one and Lansing (Michigan) are the only two that I have used which I would classify as out-of-the-way. It seems like it requires a long drive through traffic-light controlled roads and Massachusetts traffic (some of the worst in country due to populaton density). There is a bus to the city that is at the airport hourly between 1:15 PM and 6:15 PM, but that does not make up for it. Beyond this one primary complaint, however, I view this airport as a very nice alternative to the crowded mega options. I wish it a long and happy business viability with prosperity and growth (not too much!). It serves an important purpose and I hope it continues to do so. Let's hope airlines continue to view this with general perspective and less ivory-towered, cold and calculated finance perspective that is often far too narrow. Sometimes, bean counters need to remember that Main St. can be more important than Wall St.

Not too much to say about this airport. It's a smaller airport, and if you live in the middle of…read moreMassachusetts it's closer than dealing with the craziness of Boston.

not over crowded, not understaffed. Staff polite and knowledgeable (e.g. when does Starbucks…read moreopen, who has bacon before 8am)

The girl working at the Dunkin' Donuts who takes your orders are absolutely rude and they don't…read morelisten they Mumble under their breath and swear when kids are around honestly I'm surprised she works there with her attitude

First time in the herd of 100's this morning that everyone was expedited. No belt, shoes, or laptop…read moreremoval necessary, although the swabbing of my hands in the first line and then again after going through metal detector wasn't really necessary. I found that all officers were friendly and polite. Pretty painless.

People need to know that if they have any type of luggage tracking device (to help retrieve lost…read moreluggage) in their bag, TSA now will rip your bag and your toiletries to shreds and body search you twice. It's happened to 2 family members and 4 other people I know. My bag was dumped out into a bin in a pile then given to me in 2 plastic bins. My toiletries were dumped out of my shave kit into a bin and I was body searched again. This is with TSA Pre-Check and Global Entry mind you. Took a good 15 minutes to refold and re-pack everything. When I got home I removed the Global Recovery System from my Hartmann luggage (with much difficulty). Terrible experience but at least they told me why.

East airport! Ok food and good service. Cape Air is the only…read moreoperator at the airport as of now. (hopefully AA soon) But good airport nevertheless.

New owners. It was pretty crowded on a Wednesday, but the wait was only about 10min. They appear to…read morebe renovating the section of the restaurant that had the fireplace in it... adding another bar. Lots of new outdoor furniture which could be pretty cool when it warms up to have a drink out there and watch the planes land and take off. The menu was good.... pretty diverse for all taste buds. I had the great hill ribeye at $26. It was good. I asked for medium but it was well done. Still good. Small portion tho and was very fatty despite being pretty burnt on ends. The cool thing is you get soup or salad with an entree and two sides. That makes the 26 bucks worth it. Kale soup was AMAZING. The bread served was those crappy rolls and they were cold. But once in my soup tasted great ;) The other guest with me had the Cobb salad. The chicken portion was small and it had a lots of salad on a little plate. Given they are new all the little things that I thought they improved on seem to be part just opening. Hopeful with time they become five stars! My suggestion increase your protein portions, get better bread, and your customers to cut into steak when you bring it out.