Signed up with Verizon mobile service Dec 18, from Xfinity and have encountered more disservice,…read more confusion, deceit and deception, never experienced with Xfinity. I tried to add a smartwatch to the Z7flip7 and I paid the down-payment only to be lied to by Verizon and FedEx, two times, and paying extra to expedite shipping. FedEx claimed an attempt to deliver when no notice was ever left nor door knocked on. Then told me twice they will deliver by 8pm the next night but never showed. Verizon stood by those lies, thus never got the delivery. Then, when I chatted online with Verizon reps, to go in and purchase the smartwatch, someone named Kim contacted me to claim I was lied to that the delivery order was not canceled, although I read to her messages from Verizon reps that the delivery order was canceled and replaced with a new order that would allow me to go into the store and get the item, she said I couldn't, even tho I paid the deposit! Oh well, I know when my business is not wanted, back to Xfinity!

Fantastic customer service by Wayne and all other employees at the Fleet Street location. He was…read moreknowledgeable and patient and spend time helping me transfer to a new phone. Made the process very smooth. Would highly recommend!

Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

I have been a loyal Dish Network customer for over 11 years, but I am deeply disappointed with the…read moreway my account has been handled since my decision to cancel service. Due to continued price increases, I chose to terminate my service in November and called to cancel. The representative I spoke with assured me that my service would be discontinued and that I would receive a prepaid return box for the Hopper equipment. After this call, I logged into my account and made what I believed to be my final payment. However, unbeknownst to me, Dish Network reinstated my service without my authorization and continued to bill me. Since I had already moved on to streaming services and was no longer using Dish, I had no reason to suspect that I was still being charged. When the return box never arrived, I called customer service again, only to discover that my account had been reactivated. I was then wrongfully informed that I had agreed to renew my contract, and when I disputed this, the representative placed me on hold to check with another department. Upon returning, I was told there was no evidence of my authorization for renewal--which confirms that my account should have been canceled as initially requested. To add insult to injury, despite finally being able to return the equipment, Dish Network has added a non-return equipment charge to my account. I am now being forced to pay for two months of unwanted service and an unjustified fee, making this situation feel like outright extortion. Consumers be very careful

Not enough sitting for customers who are waiting. The staff were talking negatively regarding…read morecustomers returning items and they gave the impression that they didn't want to be at work.

Hi i have noticed for a very long time cable boxes and or TV boxes or whatever they are in this…read morecommunity have exposed cables, Torn exposed cables, and bent over boxes. These cable/TV boxes are a hazard to the children and people in general in this community. Children and dogs could bite the cables and get harmed or even get killed, people could cut themselves on the exposed wires, there are potential hazards like the exposed cables sparking a fire, plus hornets, wasps, bees nest in these cable/TV boxes. What is going to be done about this very serious topic and who does someone call to report this topic to? Comcast has not done anything about the Exposed boxes for 10 plus years.

Had internet for a year - never an issue, download speeds near what was advertised…read more Only annoyance was the heavy pressure to upsell when I signed up - just keep saying no and you'll get there!

If I could give Xfinity zero stars, I would…read more Even when the internet is working, the service is spotty at best. Right now there's an outage, and it's literally impossible to speak with a live person. Every time I call for an update, I'm trapped in an endless AI loop with no option to reach a human being. The automated system provides no useful information and then simply hangs up. This has impacted my ability to work. What kind of customer service is this? Customers deserve better. I'm switching service asap. Terrible

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

Came in about 2 months ago and I have to say it was easy to switch my phone carriers and I got a…read morefree phone. The phone was much nicer than my other. The employees were very friendly and helpful.

Freezing Saturday morning in B-More and the store was opened on time with two very friendly agents…read more Was picking up WiFi device and being helped by Eddy. He offered to set up the device and patiently answered all my questions. Very knowledgeable and friendly. Great customer service.

Customer service was amazing and Mink J. was an amazing mobile expert! She walked me through an…read moreaccount update and an addition of internet access! T-Mobile Rocks!