I made a verbal purchase at this location with a Stefan Skotnicki taking his word that the. car was…read morein safe operating condition. ,The very next morning I realized why he had it running, when I met him there as first thing I heard and each in every day since is timing chain rattling. Amongst other safety violations.I have contacted a lawyer and of note never received in writing my 30 day warranty wich I asked for in writing and to be sent to me via mail. Juan D.

Great experience with Jay…read more I was rear ended and they got me in very quickly. Took care of everything and made sure the job was done right. Very easy to work with. Car looks great. It was an "insurance" job so pricing wasn't really an issue but their invoice was more than fair!

I've brought a few different cars here over the years, along with some of my family members…read more The workmanship is always the best I've experienced with a body shop, and they are always responsive and honest when answering my questions. I will continue to bring my cars here!

Jeff and his team did an incredible job on a dent repair from a rogue shopping cart into my new…read morecar. He's meticulous with the job of matching color paint , finish and detail. I can't recommend enough that they are a go to for auto body repair

Amazing job and they were able to get my whole car done in three hours as a walk in second car I've…read morehad them do

Have gotten tints and also intoxalock service here. Always does a great job! They are quick,…read morecommunicate well, and bend over backwards for the customer

They were perfect quality. They also identified and fixed issues with my car I didn't even know…read morewere present.

Outstanding customer service and a very knowledgeable and friendly staff. I got my car back ahead…read moreof schedule and finished beyond my expectations. The staff is professional , knowledgeable and very friendly. Truly a great experience from start to finish

I received a camera system for Christmas. Everyone was knowledgeable and incredibly helpful. The…read morecamera system was great, and installation was a breeze. If I need anything in the future, I will come back here.

Very positive experience! I had a front and rear camera installed that I didn't purchase from them…read more The install price was reasonable and Mike made sure I was able to connect and had a good working knowledge of the app. I will definitely come back.

I moved to Litchfield county 11 years ago. Since then, I haven't done any repeat business with…read moremost concerns up here except for Prime Sales. While most people up here are greedy. The Prime boys and their staff are nothing but professional, helpful, caring and proficient. My wife is a nurse at Danbury Hospital and relies on her vehicle to get her to work everyday. Whenever she has a concern, she'll call Danny and he fits her service in ASAP (or, STAT if you prefer) and checks the vehicle thoroughly. She's never missed a day because of Danny's management and Todd's expertise. I've bought more than one vehicle from Prime Sales and as long as they have something in stock when I'm looking this is where I'll go. They are not greedy. They care about their customers and treat us all fairly. Hey, I was just disappointed that at the beginning of the lockdown, I needed a truck and they didn't have one. So, I was forced to find one elsewhere. Unfortunately, I payed retail plus, plus...got a bad deal and worse financing (so please don't use Blasius North in Torrington). I learned my lesson. These guys are the best.

Just recently bought my 4th vehicle from prime. Everything went smoothly just like the other times…read more What a great team! They did everything they said and more. I would never go anywhere else!! Thank you Dan and the office girl Kelly. You guys are awesome!!

I went there to get 2 new tires and an alignment they were very quick I was in and out in 15 min…read more They were very detailed and explained everything to me. When I called originally they gave me a price but when I got there they didn't have the tires I asked for in stock so they gave me a more expensive tire for the same price. I payed $270 out the door in cash.

These guys were honest and fixed my shaking on my car by professionally balancing my tires & wheels…read more.

We enjoyed a five-star experience here in recent weeks. Our thanks to general manager Joe and his…read morestaff for very professional and courteous service. Here's what got us to Vive: It was just a pleasant morning trip to the grocery when a driver making a sudden turn hit our passenger door. No one was injured, and we quickly exchanged insurance information. The result was the other driver's insurance took care of our repair after we wisely accepted a recommendation from friends and insurance carriers. Vive did a terrific job on the repairs, everything carefully completed with a flawless result. We were kept apprised of the repair during the time it was in the shop. (We also got good treatment from the insurance company -- surprise!). In sum, Vive helped us manage this unpleasant event smartly, and we appreciate it. Give 'em a try.

Simply amazing. They do a fantastic job. The car left detailed and cleaner and when it arrived…read more Great service, friendly staff 100% a win.