Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with.
The secretary was very nice and helpful however.
I will take my business elsewhere and ensure the VA reviews this hack as a provider.
To add information. I was scheduled at this location through VES, an independent contractor the VA uses.
I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street.
So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes.
I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you.
Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up.
He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned.
I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran.
Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back.
Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info.
So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly.
Was I late? Yes.
Was your attitude called for? No, not at all.
And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?