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    HearUSA

    3.7 (16 reviews)
    Open 8:30 am - 12:00 pm, 12:30 PM - 5:00 PM
    Updated 2 months ago

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    6 years ago

    The guy working in front Desk does not care about customers waiting in hot sun outside of door . Poor customer service.

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    Review Highlights - HearUSA

    I am very hard of hearing and I felt Dr Lewis was very knowledgeable and helped me find the best hearing aids for my needs.

    Mentioned in 8 reviews

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    North County Audiology

    North County Audiology

    4.6(19 reviews)
    0.6 mi

    Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

    A good friend recommended this place because she was especially happy with the service and her…read morehearing aids. (My husband swears by Costco Hearing Center.) Matt, the audiologist, has tested me twice and the second time he said my hearing was about the same as it had been. He said the decision to get a hearing aid was all mine. In fact, I could stop by and try one for a few weeks to see if I liked it. I thought that was a reasonable approach, instead of pushing some devise on me. And there was no charge each time I had the hearing tests. His wonderful office manager, Jan, called and told me my insurance would only cover 60% because they were out-of-network. Since the hearing aid they recommended began at $4200 I thought I had to look elsewhere. Unfortunately!

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    Costco Hearing Aid Center

    Costco Hearing Aid Center

    4.4(12 reviews)
    1.1 mi

    My specialist, Vanessa, at the Costco in Carmel Mountain was excellent. She was extremely…read moreknowledgeable, friendly, patient, and made me feel at ease, relaxed and not pressured at all. I went in there very hesitant and ending up ordering the hearing aids. What sold me was knowing I had six months to change my mind. I've had the aids on for two days now and have decided I'm keeping them. I told Vanessa I was going out of town next week and she suggested I go in for a checkup before I leave, just to make sure I'm comfortable with them and if I have questions. As for the hearing aids. They're much easier to wear and more comfortable than I imagined. Best of all is they're not noticeable at all. That was a major concern of mine. Last mention, the first place I went to that I was sent to by my insurance was double the price and I would have had to pay for follow-ups and maintenance. At Costco this service is free for I think two years. I have to read my contract again. Bottom line, I paid a lot less, without insurance, for the same kind of hearing aid. I highly recommend Costco for the hearing aids.

    I saw Todd for a consult. He was wonderful and explained my audiogram results very thoroughly,…read moreunlike the audiologist who did my exam elsewhere and seemed to just want to sell me hearing aids. Todd was very knowledgeable and gave me great advice, recommendations and reassurance. I appreciated his honesty.

    HearUSA - hearingaidproviders - Updated July 2026

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