Would not recommend at all. Horrible service. They have one pool tech that is good and the rest…read morewere horrible and will make whatever situation your pool is in worse. If Complete waste of time and money. Don't waste your time with this company, use your hard earned money elsewhere, hell anywhere but pool referees. I had my doubts before I signed up to let Pool Referees service my pool and I should have listened to the reviews. Don't make the same mistake I did. Listen to the people.

They have overcharged me twice, they send a past due notice on the first bill that they send. Had…read morealgae problems when they took over, which they ignored until I complained. Very hard to get someone on the phone, either to pay a bill or discuss a problem. It shouldn't take any business a week to return a phone call. They had a technician that charged for an hour's service and was here for 30 min. Lots of problems, no reason to frustrate your customers with a service that is supposed to make their lives easier. "Owner" hung up on me when I refused to pay for her mistake, overcharging me. They were very desperate for an extra 12 dollars apparently Ridiculously managed, save yourself some troubles and get service elsewhere. Note: the office staff of 2 tried to charge my cc without my permission, WHILE I was trying to get them to send me an updated bill, because they sent me an incorrect one twice, over billing me both times. I have a new credit card number, which I happily would provide for them when they provide me with a correct bill. They would know this if they didnt try to charge without my permission. This is why I called them unprofessional, clearly warranted.

Can't say enough about the excellent weekly service Dylan B does on our pool! It's never looked…read morebetter! It sparkles!

Working with Lynn and team has been amazing. They are always prompt and knowledgeable to any…read moreconcerns/issues we have had. Thank you, Dillon, for assisting in a time crunch. Just excellent customer service all around.

Amazing company and employees, been using them for 5 years and my pool is always taking care of!read more

Anyone that knows me knows I'm about service. From the time I walked into this place, everything…read morewas beyond expectations. I didn't even know they were here and stopped by just because I was curious. Boy was it a pleasant surprise to be greeted by professionals that know their trade. I pride myself on knowing a little about pools and the care of my pool, but my knowledge pales in comparison to the level of expertise these guys show. They provide product as well as service form your pool. They have a large variety of the daily needs in-house and they are priced competitively. If you have problems with your Polaris pool sweep, they can fix it for you and there's no labor charge, you only play for parts. As I discussed different chemicals, one of the gentlemen had "Rainman" like knowledge of any chemical or process needed to treat a pool. They also have great pool water testing equipment for accurate readings of your current chemicals. The place is spotless, and after a playing a game of "attempt to stump the professor", I am glad to say these guys are worth your time if you need to address any issues with your pool. Bravo Swim Clear Pool Supply, I look forward to seeing you guys all summer as I rush in to buy chemicals and brushed.

On 5/10/2023 We brought aPolaris Quattro sport cleaner from Swim Clear in McKinney,Tx. Booster Pump…read moregoing so call them still in warranty said have charge us $!69.00 to have Brian Tech come out and check on it. Question I was being charge as it was in warrant and Polaris said they paid for service . Any Brian came out said it was going. We couldnt put new cleaner in under we go relacement from Polaris again Brian came out and installed it. They same day he put the Polaris Quattro out of the box put it in pool. The cleaner would climb only half wall. Brian it will take few days for it work. Before he went it went up one end wall almost to waterline then right down. didn,t do it again. He check the pressure everything was good and new booster pump. Told we didnt like it give it few days. He left in pool run it all night which we did. Next morning there was parts all in pool from cleaner. We took picture right of pool. Store open call said that asst manager on vacation only one could return it. Mean while found that they have had alot of problems with this unit from not came to waterline etc We didnt want another one, said there would be restocking fee of 25% . Top of it took restocking off !,149.99 not with taxes which I paid 94.87 in taxes total I paid was 1,244.86. Fee was 288.00 got back 861.99 plus only 71.11 in taxes total 933.10. Taxes I paid when brought it was 94.87. So they got $311.76 plus 23.76 different tax that I paid total $335.52 they got plus unit that was only water for 8 hours with all paper work plus box. and warranty card. By way the restock fee is no where on the receipt or on their website or does saleman say anything. We never seen it by register pretty sure I would of notice it as mention to saleman that if it didn't climb wall to waterline bring back yes never said anything about restocking fee. That's one was to get money . Be the way they also got paid twice once by us any another by Polarlis for Brian to come out on my booster pump that was in warranty. They belong to Program Try it Before you buy it. I still have pictures of parts in pool

BEWARE!! of C&S pool service in Wilson, NC. This company is horrible to work with. Jason Wolfe has…read morelied, obfuscated, and failed to responded. Jason's gross negligence resulted in our in-ground fiberglass pool cracking 4 times!! He created the conditions that caused the cracks. He just does not care. Do not work with this company unless you want to go into contractor HELL. We will likely wind up filing a suit against C&S and Jason personally.

Excellent pool service company!!! The owner came out and quickly assessed the repair I need for my…read moreold pool pump and equipment. They were extremely responsive and very courteous! I highly recommended this company for any and all swimming pool services.

We are very happy with the great job Corby did to repair our pool pipes and equipment after the…read moredamage from the ice storm. Super nice , knowledgeable and reasonable ! We highly recommend them ! Roy and Pam Smith

I was referred to Chris via one of the Facebook groups. We were in the middle of closing our house…read moreafter the TX winter storm hit. Closing was delayed for 3 weeks because of plumbing and pool issues from the freeze. There was this specific part that everyone seem to be looking for. It was a hard find, but during the time it took to get to the sellers to fix the pool, I reached out to Chris and he said he had used part that was still good. He was willing to help us by letting us "borrow" the part until the new one arrived. By doing this, it allowed us to get the pool running and get the other issues fixed. We were able to close on the house that week. On top of that, he dropped off the part and picked it up. This is an extreme act of kindness. He doesn't even know who we are. He didn't demand or ask us to use his service. Most people would say we have to use their service to get the part. We didnt because the seller used their own pool guy and the guy was already involved from the beginning of the process. The people in the FB group highly recommended Chris because he came to fix their pool and their neighbors' pools. Everyone was having pool issues and it was so hard to get parts and for someone to come out. I really appreciate Chris for his generosity and for helping a stranger. We will be using him after we move into our house. This says a lot about someone. I hardly post reviews but I do when they did something super awesome and kind. Thank you so much, Chris!!!

Had another company do some minor repairs on our equipment, and check everything else out…read more Everything was working great except for our app on our phone to control the pool. The ScreenLogic app would not connect to outside. He checked everything on the motherboard and it was just fine. It was the inside adapter that was not functioning properly. He recommended we call Pentair for assistance. The company does not provide a human to speak but it did have some ai generated steps to follow, none of those helped. My husband called the company that was on our pool sticker, quite possibly the original company that installed this. We had never used Superior Pools since we've lived here over 10 years. Worst mistake ever!! Tech came out, spent about 30 minutes looking at equipment and said it seems to be just fine, must be the adapter inside. Again, same result as the prior company. Equipment outside is good, must be the inside adapter. Well, after the Superior tech spent trying to fix the inside connections using Google, he determined it was bad. Then he returned to pool equipment and now the mother board was not functioning. Kept shutting off after 2-3 seconds. Tech left and the pool didn't work!! Highly questionable that two people both say the motherboard was fine, only to then have same tech say an hour later oh no, motherboard IS bad. Very questionable! Would not recommend this company just based on this one visit. Always best to read reviews, ask around for recommendations as this day and age anyone can but in business and not be reputable!!

Knowledgeable and super helpful when their tech came out to look at our rental house pool. The…read moreladies in the front office are always kind and on top of everything. So glad I found this place!

So we have had nothing but bad to mediocre service with our current pool and previous contractors…read morebut Jayde came in and delivered exactly what they said they would when they said they would do it. The team and the service were impeccable, the team was careful paid close attention to detail, and provided a phenomenal end product We have an ICF pool and not many are willing to understand that construction but they did. From the initial request, they took their time understanding what would need to be done to remove our current plaster to be able and finish with the Pebble Tech. They asked as many questions and answered as many as we had. You cant go wrong with Jade Pool Plastering! They will give you a product you will be extremely happy with. Jason Muir

0/5 stars DO NOT TRUST this company to do the work you pay…read morefor. They installed a diving board improperly for my mother in October 2025 and after coming back a couple times and knowing it was done incorrectly, they ghosted her. Finally, she was able to get in touch with the owner in May 2026. He claimed he would fix the work or refund her money. Still waiting as if July 2026....