Recently purchased a 911 from Porsche Northlake. Had a great experience. Car was fairly…read morerepresented, process was transparent. The General Manager Mr. Romano treated me like a VIP all the way thru. I just had the IMS preventative maintenance done by the service department. Mr. Pellett, the service manager was knowledgeable and professional. Will look to do business with this dealership again.

On July 4th, my husband and I decided to check out the new Northlake Porsche. While we were there,…read morewe looked at what was advertised as a 2023 Panamera 4 Platinum Edition in Copper Ruby. Steve also gave us a tour of the new facility while we were there. We asked about the Panamera 4 that they had on the lot. He brought the car around so that we could look at it. Although we had no intention of purchasing a vehicle that day, we were interested in learning more about the Panamera model. We currently owned a 2023 Taycan in Cherry Red Metallic. After a discussion and a test drive, we found the Panamera 4 to be a strong contender and decided to consider a potential trade-in, given recent trends in the EV market and concerns about future depreciation. The sales manager presented an initial trade-in offer of $50,000 for our Taycan, which had 10,631 miles, no interior or exterior damage, two new rear tires, and the Premium Package (valued at approximately $7,500). The offer was later increased to $52,000. While we expected some depreciation, the proposed value was lower than anticipated. We were informed that, due to their costs and market conditions, the vehicle would likely be listed between $62,000 and $65,000 for resale after their CPO cost. The sales manager met with us to see if a deal could be finalized, but we opted to return home to consider the offer further. After additional discussion, we informed Steve via text that we were prepared to move forward with the trade. We scheduled an appointment for Monday, July 7th. Before signing, my husband mentioned that reviewing the window sticker, did not identify the vehicle as a Panamera 4 (all-wheel drive) so we questioned the listing. Steve verified this detail and confirmed that the window sticker was accurate, that it was not an all-wheel drive as they advertised. When we inquired about a price adjustment due to this discrepancy, we were told the price would remain unchanged. We asked whether all-weather mats (valued at approximately $200) could be included with the purchase; instead, we were offered a $100 gift card toward the mats. We had purchased our last three cars with Hendrick Porsche and the all-weather mats were included without issue, along with other gifts. Our experience with Northlake Porsche did not meet our expectations. The vehicle we purchased was missing some of the options we believed were included, and the front bumper and hood had poorly executed paint touch-ups, which we plan to have professionally repainted. Additionally, we were initially informed that our trade-in vehicle, the Taycan, would be resold for $62,000-$65,000. However, it is currently advertised on their website for $75,896, which is significantly higher than what we were told. We felt that the offer we received for our car was below its expected market value. We have decided not to pursue future purchases with Northlake Porsche. Moving forward, we plan to service our vehicle with Hendrick Porsche, where we have consistently experienced a higher level of customer service and honesty. We now questioning the integrity of Northlake Porsche.

Zach and the other Mechanic Staff are always thorough! They have given me a detailed breakdown of…read moreeverything that needs to be done to my car to maintain upkeep. I have been highly satisfied with their service!

Repair leak, well done, cost $200, which I felt was reasonable, staff were kind and helpful!read more

Top notch. Great guys that do a great job…read more Trustworthy and honest. Just had a headliner put in my 05 Chevy, looks like brand new. Would never take my vehicles anywhere else.

Excellent customer service, I brought my car in, explained what I wanted done, they went above and…read morebeyond to help me achieve the " look " I was looking to achieve. Highly recommend this business for all your auto upholstery needs.

Rick is old school honest and knowledgeable. I have been using him to fix my car for years…read more He is amazing. His quotes are right on and calls if he finds any issues He is also clear if he can't fix my problem. Super quality person No frills. Just a shop that fixes cars. Just what you want. He completely rebuilt the front end of my car after I broke the axle. Super fast and completely fixed I've recommended him to others and they have been super happy too I highly recommend

I'm so glad I took my Tacoma to Rick's for repair because he did an awesome job and I couldn't be…read morehappier. They were so easy to work with and understood my problem. Service and communication were superior and excellent customer service! Thank you for everything!!

Lexus referred me to Manpower for a comprehensive claim on my vehicle. I had a hole in the roof…read morealong with several deep dents from a hickory nut tree.. bizarre! Tim and his team went above and beyond when repairing my vehicle. My car came back looking better than when I bought it! Tim takes time to explain process and what he and his team will accomplish with your vehicle. I will definitely be returning to Manpower for any future vehicle needs. :) PS. Manpower also details vehicles! I will be using this service as well!

Tim Tran and the guys at Manpower Collision always do a great job. Tim was able to assist me in…read morehandling the insurance adjusters so that was one less thing I had to worry about. The work was spot on and it was ready when promised. Great work guys !!!

Always pleasant, always efficient, and trustworthy, "best in the business"…read moreI dont always like the price, but its a Jag

Unbelievable, had car in for difficult starting, was told it needed crank shaft sensor and fuel…read morefilter. both items repaired. Two days later fuel gauge read half full, stop to refuel after 2 gallon's, tank overflow. Spoke to these fine people and was told it must be something else that had incidentally gone bad. I believe they may have messed up my tank when changing the fuel filler. ANOTHER LESSON IN LIFE LEANED - it only about the money! STUPID. Will never go back here!

I absolutely love this place!! I never have to wait a long time to have anything done to my…read morevehicles and everyone there is so nice!! I would recommend Kluttz to everyone!! You won't be disappointed!!

A been faithful customer for about 20 years I really like…read moreDarryl and Joe and everybody but I had a bad experience a couple months ago crossroads tire store put on Michelin brand new tires I'm still struggling to pay for over $400 they come to me and while I was up there getting oil changed and tell me they can't let me leave without me signing the waiver because the tires are completely gone if they see the wiring on the tires they told me they weren't going to be held responsible if I got into a bad car crash this guy comes out of the blue and hands over $100 for two used tires that was everything but long story short I didn't need the tires they said crossroads told me unless I was doing burnouts or going 100 miles an hour doing burnouts Nascar style them tires would have lasted 580,000 miles and I only had the tires litterly 5 weeks so they got two brand new tires that I'm still struggling to pay $400 for a Crossroads tire store that's a shame cuz I thought they were good people that cared for their customers

Employees very nice. Vacuums available after the car wash. Cloths to clean inside of car. It's an…read moreall around do it yourself car wash...well after it goes through the wash. Teddy my dog couldn't understand the suds all over the car!

I've been coming to this car wash since it was built! They've changed the name and inner workings a…read morefew times but the service is good. It's a brushless car wash with a self service option. I used to have a plan for my vehicle that was very affordable but since they've changed the name the price went up. I still have a plan, but I'm paying the same price for less options. It's good to come before 7pm when the guys are on site to spray the tires and grill for that extra cleaning boost! Be ready to dry your own car because they don't, but they do give you everything you need from towels to window cleaner to complete the job yourself! A great option they offer at Clean ride is the unlimited vacuum usage!