Always pleasant, always efficient, and trustworthy, "best in the business" I dont always like the price, but its a Jag read more

Unbelievable, had car in for difficult starting, was told it needed crank shaft sensor and fuel filter. both items repaired. Two days later fuel gauge read half full, stop to refuel after 2 gallon's, tank overflow. Spoke to these fine people and was told it must be something else that had incidentally gone bad. I believe they may have messed up my tank when changing the fuel filler. ANOTHER LESSON IN LIFE LEANED - it only about the money! STUPID. Will never go back here! read more

Dennis was kind enough to respond to my earlier review, thereby giving me a new "experience" to review. The previous review was, in fact, about a scheduled appointment. I left the MGB with Artie on or about Sept 2, 2025 with a $2,000 deposit and instructions that I would be back to pick it up around Nov 15 when we returned from Europe. I left the following printed instructions with him at that time. Artie seemed very pleasant and capable in this interaction and I had high hopes. "Arthur. V12 Motorsports. indian Trail Do Weber carb conversion with electric choke. Do COMPLETE service on the car - assume that nothing has been maintained properly for many years/miles. Install a new convertible top cover Install retractable seat belts Adjust drivers side door/replace lock so that it closes easily Make tach and speedometer work accurately (cables) Replace cracked tail lights and ir turn signals Replace the dashboard padding Do everything required to make the car as reliable as a Toyota. Originality doesn't matter at all - it's all about dependability. David Kxxxxxxxx kxxxxxxxx@gmail.com 1 704 xxx xxxx" I received no communication from V12 during 10 weeks we were gone. When we returned, I went to V12 to pick up the car on Nov 20 (give or take a day or two) Artie said, "Oh, I thought that you said DECEMBER 15. I will have it ready for you the first week of December. (We're all still being cordial.) On December 3 I received the email (that I will include below, with most of the detail removed for brevity sake) stating that they had only managed to install the seatbelts so far but including a quote for a total $17,125 to do the repairs. I emailed Artie back that I thought that the prices were way to high and that I would pay him for the work done so far (seat belts) and buy the parts that he had bought at retail price then take the car home. I did then arrive 30 minutes later and Art had prepared an invoice for $2,000.61. (Sort of a convenient number, I thought, but he did agree to eat the 61 cents.) I didn't argue with him at that point figuring that he must need the money worse that me for him to act like that. Below is the quote, Arthur said: "I've put together the following estimates for the recommended repairs on your 1972 MGB. The seat belts have been installed, and the Weber carburetor conversion kit and tail lights have arrived. Depending on the final scope of approved work, a second payment may be required. Please review the details below and let me know how you'd like to proceed or if you have any questions. Carburetor & Tune-Up - Estimated Total: $4,000 * Install Weber carburetor conversion kit* Replace distributor with upgraded Pertronix unit (electronic ignition)* Install new spark plugs, ignition wires, ignition coil, and fuel filter* Perform valve adjustment* Convertible Top - Estimated Total: $2,200 Three-Point Inertia Reel Seat Belts - Estimated Total: $450 Driver Door Adjustments - Estimated Total: $350 * Adjust door fitment for improved alignment and closure Tail Lights & Electrical Repairs - Estimated Total: $625 * Install new tail light lenses and seals* Complete associated wiring repairs* Replace turn signal relay Dash Cap & Gauges - Estimated Starting Estimate: $3,700 Cooling System - Estimated Total: $650 Front Wheel Bearings - Estimated Total: $350 Transmission - Estimated Total: $750 Engine Oil Leaks - Estimated Total: $2,300 Brake Hydraulics - Estimated Total: $350 Rear Differential Service - Estimated Total: $125 Battery.. Replacement - Estimated Total: $275 Steering Rack Service - Estimated Total: $625 Tires - Estimated Total: $650" Two points of interest are worth noting here: This MGB was a fully functonal car when I dropped it off at V12, except for being hard starting. My wife and I had driven 200 miles to the mountains the weekend before. Of course, it had all the usual 50 year old MG oil leaks, etc. but half of the items on the quote were quite unnecessary. Second point: I had neglected to mention that I have been restoring cars and motorcycles for 60 years and that I was was only bringing the car to him because I would PREFER these days to pay someone to do the work because of old age creeping in. But, in the last weeks my son and I have completed most of the work that really needed to be done, in my garage, for a total cost of $1,750 and 11 hours of labor. This review is only meant to be cautionary - you should make your own call on using these guys. If you are the typical used Jaguar/Land Rover/Volvo/Mercedes owner you probably don't know anything about mechanics and will gladly pay a premium for the sweet talk. You are obviously the "sweet spot" for these fellows. But if you need repair work/restoration on a classic British car, you must be well-informed and careful. I am EXREMELY fortunate that they didn't get most of the work on my car finished by the time that I got home because I would have been very unhappy with their charges. read more

The professionalism displayed by the staff is commendable. They maintain clear and consistent communication, providing detailed explanations of services rendered and ensuring transparency throughout the process. This level of customer engagement fosters trust and confidence, qualities I deeply value. read more

I am so very grateful to V-12 Motorsports for a job (VERY) well done on my 1996 XJS. The car had essentially been 'off the road' for nearly a year due to crippling ignition issues I had failed to get to the bottom of in all that time. I live 15 miles from the Virginia border, but the drive to Indian Trail was MORE than worth it to find someone with reliable diagnostic and repair abilities! I had used a shop much closer to me in an effort to resolve this problem, without any success at all. Having the car for three weeks (and plenty of $$), they finally returned the car "mostly better". Except it was absolutely no better at all on this matter. So honestly, my hopes were not too high when I brought my 'baby' to these fine folks. But IMPRESSED is too mild a word to describe my feelings. Straightforward, insightful, professional, friendly, accommodating, and more. But mostly . . . FIXED!!! FINALLY!! :D I can't describe how happy I am now to see this car in my garage -- and feel completely free to jump in and JUST DRIVE! I'd nearly lost my affection for the car because it had become virtually a stationary ornament that no one else ever got to see. :/ My most profound thanks to Dennis and Arthur (and the guys behind the scenes) for putting a huge, cheesy smile on my face again!! read more

V -12 Motorsports - Oil Change Stations Near Me - Indian Trail, North Carolina

They took excellent care of my F Type. Reliable, honest and skilled company I highly recommend.

I have been taking my Volvos to V12 for years. They are the only place I go. They are always upfront about required vs. optional work and tell me when I need to go with Volvo brand parts vs. aftermarket. Internet reviews are what they are. I'm a local that has had great experiences with V12 with both my Volvos and BMWs. read more

I thought about suing. That's how bad they are at what they do. Broke my car and then said they couldn't locate parts to fix it after it sat there for 6 months. I actually found everyone that works there pretty nice so I just ate the cost and gave them 2 stars. They just aren't great at their jobs. read more

My Jag was always dealer maintained. No longer. V12 is so much easier to schedule, cheaper, and customer-oriented. They confirmed the dx, got the parts quickly, and arranged a rental. There's also internet and a desk in the low-key waiting room. Well done! I'll be back. read more

Local family run business. Great customer service and friendly people. Fair prices as well.

They are an "all boxes checked" caliber of mechanic shop. And their sweet dogs are a priceless bonus!

When I came to down, I took my 2001 V-70 to the dealer for every service. It was EXPENSIVE. I drove by V12 every day and decided to pop in for a service. Needless to say, they're now my go to for my high mileage Volvo. Prices are reasonable, they're honest (I'm enough of a car guy to know when I'm being B.S.'d), and I can usually get my car in within 24 hours. read more

ARTHUR, the general manager at that location, took over 30 minutes of his valuable time to help me find some parts for my BMW even though he was not going to work on my car. This specialty imported service local could have recommended to bring my car so they can work on it. He was great, unable to identify them on the spot, he started looking in his computer, began his "detective" work and was able to find all 6 replacement parts & even showed me the pictures to make sure they were what I needed! His great customer service did not end there, he advised they were all aftermarket and could order locally and have available in just a few hours. What made this act remarkable was that for all the time he spent searching, the part order he placed directly with his supplier, he did not have any kind of profit! I paid for the parts as he was billed. Needless to say, he did not make any money with me today, but he did get a customer for any maintenance and repairs on my cars and even the diesel truck. Now that is what I call excellent service-and should be shared. read more

The most honest people I have ever dealt with regarding car repair. They did a phenomenal job on my sons 2001 Mercedes Benz! Their customer service is the best customer service I have ever experienced! Extremely professional and very reasonable. I would give them 10 stars if I could. I would highly recommend them to anyone! read more

1 Star is ENTIRELY too many. This shop calling themselves mechanics is a JOKE!!! Denise is completely dishonest and lacks any sense of integrity. We took our Austin Healey to them for a total restore. When we got the car back ... 4 years later ... there was more wrong with the car than right. All we got was a fair paint job. They did not touch the chassis, which was rusted and in need of major repairs, they simply painted over it to hide it. There were holes that were rusted, and they did not even attempt to correct. We actually have an email from Denise stating that the frame was solid... total lie!! In addition, they literally put the car back together completely wrong. Who runs an exhaust system and fuel line next to each other and to top it off there wasn't even any insulation between the two? They claim to be British car specialist and to have done restorations of Austin Healey's before ours but they in fact are the poorest excuse for a car shop you could possibly imagine. BUYER BEWARE -- if you use them, they will screw you over! Denise and his entire team are nothing short of being completely unethical and dishonest. read more

These guys are FANTASTIC! I brought my Jetta in with a check engine light on and had them check it out. I don't do dealerships because I feel like I always get taken advantage of, and most shops would have said, yeah, we can fix it for a price. The V-12 guys actually took the time to call Volkswagen and found out my car had 3 recalls on it that were causing the light to come on. They printed it out for me and told me to take it in and get it fixed for free. Also, while I was waiting, a repeat customer came in and brought these guys a cake... Obviously they do things right and I feel I have found an HONEST shop. I will be a customer for life! read more

I have had my Volvo s40 serviced here multiple times as well as my Audi A4. Professional, fast, fair prices, honest, and friendly. Couldn't ask for a overall better experience! Arthur the general manager is down to earth and knowledgable. Very easy to get to off i485! read more

V12 Motorsport had earned my complete trust. I had done all my maintenance on Jaguar, Audi and Volvo and they always fulfil their promise to fix it on time and budget. Their family friendly atmosphere makes you welcome right at door. I highly recommend them to all potential customers. read more

Hey, guys. I meant to leave this review earlier, but I wanted to let you know the XJR is fixed to perfection. This electrical problem was difficult and you guys nailed it. Once again, V-12 has knocked it out of the park. Thanks!! read more

I've searched out many places in and around Charlotte to service my classic Jag (1971 XKE), which is my baby, and also my wife's 2011 Volvo SUV, I know, I know, sounds like a tough order to fill, and I may have been asking to much, until i found these guys. They had a great labor rate on my classic as well as next day access to parts I can't even find and were able to to do a software update to little lady's car that the dealership wanted and arm and a leg for! And truth be known, every place I called that was supposed to be an independent Volvo service center had zero capabilities when it came to programming and software on these modern models, ( I miss my old 240 ), if you know volvos, you'll know what I mean. Long story long, this is my new place! I've been there twice with my kitty and once with the Volvo and I can say the good service wasn't a fluke. Don't take my word for it, if you have an old jag or anything European, from the 50's to 2019, check em' out. That place is always packed with cars I've never seen this side of the Atlantic! Over all, I took the time to yelp about it, and that's something I never do! read more

I have been a loyal customer to V-12 for better than 2 years & was fairly satisfied. Until the last few visits where I had to return for problems that should have been detected if they bothered to test drive. Also their mechanic improperly installed a $170 center cap. These Forte wheels have caps that bolt on so they don't just fall off like snap on caps. I will not take my cars back to pay $100 labor charges for work that should have been done properly the first time plus being out of pocket for a center cap. Curt Gillock read more

If you get a quote from V12 to work on your vehicle you would be wise to check with other shops before commiting to let them do the work. I was quoted a price, to do a valve job on a 1995 Volvo, which was over $1700 more than I was quoted at another reputable shop less than 2 miles away. read more

Rip off!!!! CUSTOMERS BEWARE!!!!! I took my vehicle in for repairs and received an initial quote. The next day i received a call from Arthor advising that additional repairs were needed, which increased my bill by $500.00! When I inquired as to what the additional cost/needed repair. I explained that there was no issue with this $500.00 part when I took it in and it was obvious that they caused damage whille they were working in that area of the car. In addition, I explained that mistakes do happen as we are all human and that it would greatly appreciated that they accept responsibility for the newly created damage. At the end of the hostile amd rude conversation with Arthor, I hitched a ride to the shop, met with Arthor, and inspected my vehicle. Upon doing so, it was clear that the additonal damage/repair that was needed, had been damaged AFTER the arrival of my vehicle as the break was clean and undisturbed. In addition, I would not have been able to DRIVE my vehicle in for repairs had that damage had been present prior to being taken in for service.....In conclusion, after several rude an heated conversations with Arthor and the crew, I was forced to shell out the additonal funds to get my vehicle back/out as it would not have been able to driven without those repairs!!!! I would not use them if they were the last shop on earth!!! #theygotmebutkarmaisreal read more