I've been a regular Spiffy customer, but unfortunately, the service has gone significantly downhill. My most recent experience was especially disappointing. The service tech, Amir, left dirt streaks all over the exterior where large sections were clearly missed. There were visible liquid trails from cleaning products both inside and outside the car. Some windows weren't cleaned at all, and others looked like they were sprayed with cleaner and rolled up without wiping. The interior barely looked touched. I reached out to customer service and sent photos per their request for a manager to review. I've received zero response despite multiple attempts. Will not use again. read more

Just used their service through my company for the first time and will use them again. They were punctual, professional and the car looked new. They are read more

Vivica did an amazing job! She was professional and paid great attention to detail. I'll be sure to share my experience with others. Highly recommend!, Good Service, Above and beyond, Friendly, On Time read more

My day was made better by the technicians who made my car shine. Both inside and outside are spotless. Thank you.

I was scheduled for a "totally awesome" wash and detailing, with a couple of add-ons. So the price quoted was over $400. That being said, I expected my brand new Jeep Gladiator to at least get cleaned. When I went out to look over the vehicle, it just appeared that it had been run through a car wash. The bottom of the grill was still dirty. There was still dirt and road grime on the fenders. There was grime on every wheel and the tires weren't shining at all. The interior seats hadn't been wiped down at all, and the floor mats just look vacuumed but not cleaned, at all (these are weather tech type floor mats, so it would've been easy to make them look nice again). There were still crumbs in the seat creases. I really don't expect too much, but I do want at least $400 worth of detailing done. I would definitely NOT recommend Spiffy to anyone for car washing or detailing. If you want your money's worth, find someone else. I wish I had. read more

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Spiffy was incredible. The value for the money is unparalleled. Liam did an amazing job with both cars. The cars look brand new and I can't say enough how great a job he did. He was here for 6 hours working on both cars. I will definitely use Spiffy again because the quality and value can not be beat. I appreciate the work they did! read more

They did an awesome job. Love the convenience of the app. Scheduled the appt, texted with workers, and paid. Super convenient. Even was able to have them change my oil. Will definitely be having them do all my cars. read more

Spiffy - After photo - Auto Detailing Near Me - Charlotte, North Carolina

Their job is very good, however, their appointments are totally disres and unprofessional. It happened some times already that I schedule in advance (like 2 or 3 weeks ago), then one day before they change the time, then you accept, then in the day they change again. That's ridiculous, Spiffy thinks our time is a joke! read more

This was the first and last time I will ever use this service, The first tech they sent out did half the job, quite stupid since he was on camera. They sent a manager out to fix the detail on my car has damaged it three different places in the interior that I am POSITIVE were not broken before the detail. They sent a manager out to look at and take pictures of the damage. He told me the company would get back to me by the next day. Over a week later still nothing all my calls go to voicemail and my emails are not returned. I have filed a complaint with the BBB. This business hires dishonest employees, then when they damage something they just chose to avoid you. I am advising everyone but especially traveling men, do not use this business. They lie. cheat, and steal. read more

I wish I could give 0 stars to this review. The idea is great - they come to your home and service your car. The execution and customer service is horrible. I complained to them within a couple of hours and still haven't gotten a call back to fix the issues. The problem with their execution - cleaning quality is not thorough. If its a regular car wash, fine. But if you're paying for detailing, you should get detailed car quality. Here's a synopsis of the service: 1) Our carpet is still covered in dog hair. Like, no-effort-in-vacuuming-covered. 2) Our seats are covered in splatters of oily residue (I think they used oil to polish some things). 3) There's a water stain that they said they could remove, but it didn't even seem like they shampooed the seats. We're now removing it ourselves. 4) There are random stains across our leather and door sides of the car, white dried stains, must have been their cleaning product that they neglected to actually clean off. 5) The dashboard is covered in dust. The problem with customer service - they pretend to hear you out, but never respond back to your complaints. It's been days since I've reached out to them to no response back. That said, save your money and pay it elsewhere. Until they improve the quality of work, its not worth the risk of using their service. We 100% regret hiring them for the convenience of not leaving home. read more

If I could give negative stars, I would. First the app showed times that were not reflective of actual availability, so I had to reschedule the appointment. Then I was told the paint repair would fix scratches that it couldn't and didn't fix. Then the morning of the appointment they asked me to bring my car to them because they needed to do the work indoors. After all was said and done, I was under the impression I could use a $20 off coupon and they refused to even allow me the discount. I was nothing but accommodating, end to end, but the dismissive nature of the conversation I had with their customer service was the absolute last straw. I would NEVER work with this company again. read more

definitely wouldn't recommend getting a service with them or even working for them. I am a former employee. let me just say the techs and managers don't care. techs and managers will clock in and then go back to their cars to go smoke weed in the morning. some cone in smelling like straight weed and others come in with low red eyes. most people are usually late but nobody cares cause the manager be late too. you consistently have to keep reminding the managers about EVERYTHING or they will forget. Constantly messing us people's schedules then have to keep reminding them to fix it up until the week of. most of the equipment barely works. the techs are the backbone of this company and they show them no employee appreciation. Managers also definitely show favoritism. We're supposed to use a mat and noodles for every service and I can tell you right now that the techs dont even lay the mat down. Techs and managers are definitely stealing gas. They try to get their stuff together when anybody from HR comes in but as soon as they leave it's back to the BS. This company is just money hungry. read more

Ordered a $220 "awesome detail". The technician was at my house for 90 minutes total, including setup time etc. That is not even enough time to do a good job on the exterior only! The car was definitely not detailed - the rims were completely dirty, the door jambs were untouched, there were leaves in the hatch back, the seats were not vacuumed underneath (they weren't even vacuumed in exposed areas after moving the seat forward), there was dust in my vents, the exterior wash was terribly done, the roof was not touched, the side mirrors were not pressure washed, the seats were still dirty (there is no way an extractor vac was used and I don't think they even dry agitated the dirt out) and also there is now a new stain that was left by the technician (water spots cause dirt to rise from the foam and it stains if the foam is dirty - this shouldn't happen after the seats are cleaned properly, so this not only shows they didn't thoroughly clean the seat, but also shows carelessness for causing this water spot and the subsequent stain). There was pollen left in between body panels and around windows. It was just a really really poor job all around. I posted some before/after photos on a car detailing forum to make sure I wasn't being unreasonable to feel upset and I got over 100 responses telling me I should ask for my money back. I messaged spiffy to complain and they sent somebody out to do a "touch up for missed areas". The second technician was very nice and I could tell this person wanted to make it right. They spent an hour re-washing the exterior and touching up some missed interior spots. They asked me to do a walk around before they left to make sure I was happy, but I felt bad asking them to spend a couple more hours actually, yknow, detailing, because ultimately they are just an employee and it became clear that my expectations were too high for what this company offers (which is a thorough wash, but not a true detail) and I chose to chalk it up as a loss. Lesson learned here is that I should just do it myself or hire an independent enthusiast instead if I want a true detailing. I spent the rest of the afternoon continuing to clean my car and definitely don't feel like I got my moneys worth. I basically spent $220 for a service that I could have gotten for $60 at auto bell. I anticipated ~3 hours of deep cleaning. Instead I got 90 min of half-assed labor followed by 60 minutes of fixing the half-assed parts - but I still never really got an "awesome detail". The people I interacted with were nice enough and I hate to leave bad reviews, but I cannot recommend this company and want to warn others that if you desire a proper detail, you won't get it here. If you're reading this, do yourself a favor: spend the money on some supplies instead and watch the "Chris fix" YouTube channel. If you don't have the time, find an independent person in your area who actually cares about attention to detail. read more

I had a great experience with Spiffy. Honestly, the vehicle was not cleaned to my satisfaction but Spiffy sent a Penguin out the very next day and exceeded my expectations. I would highly recommend this business! Great customer service and a super clean vehicle:-) read more

Best service ever! They come right to your residence, fully equipped & wash and/or detail your car right there! Excellent staff, reasonable prices. Thorough job. read more

Today was my 3rd time getting my car washed and spiffed up by Spiffy and I couldn't be more satisfied! Each time the person is professional, prompt, and attentive to detail. And I don't know how they do it but somehow--they get ALL the dog out of out the back seat from my 90lb black furry babies! It's like Spiffy magic really! Additionally, they also come to my workplace on a weekly basis which makes it ultra convenient to utilize their services. I highly recommend them! read more

Darius was on time, gentlemanly and extremely good at what he did! I presented him with my daughters navy blue car that had not been washed or vacuumed for at least 5 yes 5 years. He was undaunted and unchallenged! What a change! read more

This review is for Spiffy's mobile oil change service. I'll admit, having someone come to my home to change my oil is the epitome of first world laziness, but I'm really glad the service exists. I used a promo code for $20 off, which put the price slightly lower than what I pay at other quick lube places. I was pleasantly surprised that they provide the service on Sundays as well. I simply downloaded the mobile app, registered my vehicle and made an appointment. Within minutes I received a confirmation for the appointment, although it asked to change to one hour later - which was fine. The technician arrived about 10 minutes late (no problem) but had everything set up in my driveway quick;y. I went on about my business in the house and about 40 minutes later he was done. It couldn't be simpler or more convenient. Some might complain about the price, but those people are usually the ones who complain about having to pay for extra legroom on a flight. Convenience has a cost. The only reason I knock a star off is that just oil and filter replacement are performed. At the very least it would have been nice to vacuum the floorboards or clean the windows while the van pumps the oil out. If Spiffy adds a couple of extra touches like that, I would gladly give them 5 stars. read more

Javon detailed one of my vehicles. He genuinely cared about his work and the seats in the vehicle haven't looked that good since it was brand new. I wouldn't give spiffy 5 stars all the way around but I would give Javon 5 stars! read more

AMAZING job on my car! I'm thrilled with the results. Sorry to say I did not hire these guys sooner. My car was "begging" for a wax job. Spiffy to the rescue inside and out. Now my car is like new!!! read more

I work 3 doors down from your Charlotte location and called to ask for my seats to be cleaned ASAP...someone was at my office within 2 hr and did the MOST amazing cleaning on my seats. I am beyond pleased with Spiffy's services. I will recommend this company to ALL OF MY FAMILY, FRIENDS AND ASSOCIATES. As a matter of fact I have scheduled for the owners of my company to have both of their vehicles detailed on Friday...SPIFFY IS THE BEST OF THE BEST. !!! read more

They did a really great job! The staff was really friendly in the car looks great! They also put on a mat under my car to prevent my driveway from getting dirty and I really appreciate that as well. They left cute little penguins for my daughters and also cleaned out my car seats. Will definitely use them again :-) read more

Spiffy - Harrisburg, NC did a fine job. He arrived on time and worked tirelessly until things were in tip top shape. I have a 2005 Honda that is not garaged. Very pleased with the outcome. I appreciate the driveway mat used to protect your property and reclaim water/cleaner runoff. read more