Technician Jerry replaced a new outfoor faucet for us today. Everything went smoothly and no…read moredripping and leaking anymore, very happy with the quick service! Jerry is a great guy, thank you so much Jerry and Pure Plumbing Company!

Jerry was so helpful and sweet helping me with installing a facet. Very efficient and cleaned up…read moreeverything so nicely. Highly recommended!

I had some moisture between tub and toilet. I was thinking maybe toilet ring leak. But there was a…read moredripping sound in the shower. Tim came on time and checked it out. He removed the shower valve cover and noticed moisture. The back wall in the garage was covered with a wall system (normally used to access). I was thinking about a shower conversion so Tim opened the time and found the leak ands repaired it. Price was reasonable and repair was clean and efficient. I truly appreciate the professionalism of Tim and Jeff-N-Carls. They're in Oceanside but service San Clemente! Jeff, Thank You for your Service

We had a slow leak under our kitchen sink that we couldn't see. I hired Jeff-N-Carl's Plumbing to…read morerepair it. Their employee said he found the leak and that to fix it we would need a new faucet. He also said replacing the dishwasher air gap was necessary. He did the work and I thought everything was good. Two weeks later there was water in the same place from the leak we asked them to fix. I hired another company and they found the real leak in 5 minutes and fixed it completely. I do not recommend Jeff-N-Carl's. They didn't fix the leak and made some nice money by installing a new faucet.

As anyone can guess, losing hot water in your house is a serious matter. The situation is…read moreaggavated when your water heater on the fritz is less than one-year-old! My family faced this situation and I contacted Quick Water Heater for help via Yelp. Within seconds (yes, seconds) Camille reached out to me (on a Sunday) and heard my dilemma. She walked me through their (very intuitive) website and explained the process for me. After agreeing to have a technician visit my home to assess the situation and provide a more accurate estimate, I waited for the next day. My appt was set for 1400 hrs but Erick contacted me asking if I could accommodate his visit earlier, which I welcomed with gusto. By 10AM he was taking a look at my dead appliance. Erick took a look and the mystery of the broken 1-yr-old water heater was resolved. My pressure modulator was dead, so the 150PSI streaming through my house killed the water heater. Erick replaced my water heater, the water pressure modulator and also replaced my main line shut-off valve, which was done as well. Through the process, Erick patiently explained not only WHAT he was doing, but WHY he was doing it. His technical knowledge was impressive and it was only matched by his affable demeanor. Camille and Erick represented Quick Water Heater extremely well. The Dream Team for any service provider. I will add myself to the long list of impressed customers. Well done!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

Keith is a piece of *hit. Talking about vets helping vets.. Spent 22K on complete plumbing and…read moreshower, kitchen plumbing and extended $600.00 for service maintenance plan. Sold my account to another POS. Now if I need service I'm *ucked. I need at least 5 other people to help with my lawsuit. The other company that bought the mailing list is no better they won't honor the extended warranty that I bought nor can I disclose it as I am selling my home.

I bought a full AC /furnace system from this company three years ago, and every year I've been…read morehaving issues when it's time to turn the furnace on, this year it happened again, and when I call the company for service, they told me that the company is no longer in business, when I bought the system, I had a 10 year no questions ask warranty, and the new company will not honor that warranty. All they did is purchase the customers list, but not the warranties.

Phenomenal service. Used them for electrical work. Ryan is the MAN. He identifies multiple issues…read morein our electrical system, showed us pictures of what was inside our attic, and ensured we fully understood and agreed with the scope of work before starting. Will definitely be using them again. And they will be the first company we call should we ever encounter a plumbing issue.

I would not recommend Personal Plumbing, Heating & Cooling based on my experience…read more When I called the office, I was told there would be an initial service fee of $79. When the technician, Scott, arrived, all he did was reset a switch and vacuum up some water. The visit took no more than 45 minutes. He initially told me the total would be $350.00 which I agreed to because he said it would also include replacing the filter and performing some additional work. However, that work was never done. When the job was finished, he unexpectedly demanded $390--an additional $40 that had never been explained beforehand. To make matters worse, he then insisted that he needed to return for a more thorough inspection of my air conditioning unit, which would cost another $190. He also warned me that he might find additional problems that could cost thousands of dollars. I felt like I was being pressured into paying for more services than I actually needed. The pricing changed without a clear explanation, The promised work was not completed. Because of this experience, I have lost trust in this company and would not use their services again.

Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

Had a sink issue in the kitchen and Ramon was there within 2 hours once I called Thompson Plumbing…read more He was knowledgeable and professional and diagnosed the issue right away. They were able to fix the blockage right away. Will recommend to my friends and neighbors.

Had Jose come out for a plumbing issue just a couple of hours after I called--super quick response!…read moreHe showed up on time, quickly assessed the situation, and figured it out right away. What really stood out was how honest he was--he didn't charge me for the service call and didn't cut into the drywall just to create unnecessary work! Definitely saving his number for any future plumbing needs. Highly recommend!