We had a massive leak in our main line and I found The Crew here on Yelp. Caden responded and I got…read moresome details on what our leak could be since we have had three other neighbors with the same issue. Caden responded very quickly and gave me a free estimate for our repairs. When he came out I felt like he really went the extra mile to diagnose our issue, as he followed the crawl space all the way to where the main connected to our house and he found the issue and said the water leak was SO bad that he could hear the water running. We submitted the estimate from here and one other company and our landlord chose these guys based on my recommendation as well as the cost being considerably less. The city messed up our locator service request and went to the wrong address so we had to push our appointment back one day. But we got it done. Caden was in and out of the house a ton and very respectful and responsible for our pets to stay in (we have 3 cats and a dog, all who will try to sneak out open doors.) He also made sure not a speck of dirt was tracked into our house. I had posted some photos of the outside and garage before finishing my review, as we were waiting to schedule our Delta cartridges being replaced as those leaks in the bathrooms are driving me crazy and leave mildew and mold after a couple of days and it doesn't matter how much I clean. However, I didn't realize that wasn't on the initial estimate and asked Caden to order them. When we scheduled it, our landlord wasn't aware of the other charge and Isabelle (I'm sorry if it's Izabelle...I don't know the spelling!) Called me to say they had to wait to schedule until they approved it. Which is totally understandable. However, Caden saw the photos I had posted and felt they didn't paint an accurate picture of the work he had done and how much care he took to ensure he kept the inside of our home clean. After all, I had only put pictures of what outdoor mess was left. Not like I can put photos of the good job they did on putting new pipes in, though I should have posted a photo of the new shut off we have. The original pipes and plumbing done by the developer made it so that the only shut off was AT the water meter on the street, and for that you needed a special wrench to shut it off. Now we have one as soon as you open the crawl space and it's very easy to shut off. Now to get back to our story, Caden decided he didn't want to come back to do the cartridges since it seemed I had only posted negative photos to Yelp, which doesn't fully represent their company. That was relayed to me through our landlord. I was pretty annoyed as I only posted true photos. But they didn't tell the full story in Caden's defense. I called back and spoke to Isabelle and told her I wasn't posting anything malicious or to be rude, I had in fact wanted and intended to give them a great review until he wouldn't come back because that's super frustrating for me. Especially since those little leaks are driving me nuts. Isabelle called me back and said that Caden wanted to speak to me about it so he then called me. Caden let me know that my husband told him that everything looked great when they left and they don't have the ability to pressure wash concrete, but did the best they could. I told him that I swept the garage and driveway twice and used our leaf blower to get rid of the rest of the dirt. I had to do that since we use the garage for all of our coming and going and I knew that mud and dirt would get tracked in if we didn't. Caden said he understood and he apologized for any miscommunication on their end as far as cleanup and asked if I still wanted him to finish the repairs. I said yes, and honestly should have apologized for any miscommunication on my end too, and we agreed that they would coordinate with our landlord to finish. I have no doubt he will do a great job as he did with the other plumbing. I personally think that they deserve 5 stars because as young as Caden is, to have taken the initiative to speak to me about the photos we came to an agreement and he saw I wasn't trying to misrepresent their company. He also never asked me to change, remove or alter them or my review, like another company I experienced last year did. They have both quality of work and integrity as well as solid customer service here. Hope we can schedule that leak being fixed soon! I'll take before and after videos. Because they are BAD! Thanks Caden!!

I was connected to Dawsons Plumbing through my home warranty company. They had to replace a…read morepressure regulator which was discovered after diagnosing another problem. They really did a nice job. In addition to replacing the pressure valve the technician also took care of the water shutoff valve and reinstalled everything making it look more professional than it did originally. The other thing was the speed of service. Considering how long run times can be these days they were able to get me scheduled in less than a week of my phone call and they arrived with all the necessary parts and were finished in under an hour. They also left the worksite clean. Thanks!

We had a flake named Jay who pulled some shady stuff and cost us a day and almost the job as well,…read moreto the rescue LAST minute I might add Brandon shows up with the other Brandon and so far all I can say is I'm extremely impressed!!! I will update after the job is complete but wow, last minute , prompt, professional, knowledgeable.... So far no plumbers around this area have EVER impressed me until now

Arrived on time and professional. Seemed a little high/overpriced for simple jobs. .......read more

Mather Pump repaired my pump in 5/24 Devin & Jose arrived on time…read more explained everything. I have been a Mather customer for years. Always the same in the office or the field Courteous Professional and Friendly

My well pump quit on Wednesday. They had a man out Thursday to troubleshoot determined that it was…read morea bad pump 27 years old. Two man crew showed up Friday morning and replaced the well pump that was 350 feet down and two pressure tanks all in the pouring rain. Amazing crew good work couldn't be more satisfied. This was a company that Dug The well 27 years ago and they still have the same great service.

We had Eco install soft water and under sink water purification system. Donaven & Samuel performed…read morethe installation. They were clean, informative, respectful and skilled. They did a wonderful job and cleaned up after installation. They had to go under the house and that part of job was also very clean. We would highly recommend this company to anyone looking for a water purification system, and water softener.

I have a whole house Ecowater Arsenic Treatment system that requires yearly replacement of the…read moremedia that removes the arsenic from our water. Aaron and his team have provided excellent service for my system over the past two years. They have gone out of their way to locate the Metsorb media that I prefer for my system, and both of the technicians who came to my house were very professional, on time, and efficient. They also were willing to answer all of my questions about the system. They also replaced the UV bulb and sleeve in the ultraviolet light system that kills bacteria in our well water. Overall, I am very pleased with their service, and give them my highest recommendation.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

I was a little skeptical when I signed up for an appointment at Camas Costco, but the gentleman…read morethere was not your stereotypical hyper-friendly canvasser so I felt comfortable. Everything from the first visit until shaking hands with the installers after the installation was done was first class. If you ever had an American Express Platinum card, dealing with United Water and Air will seem familiar. Seamless.

United water and air ,did our echo solutions, water softener and drinking osmosis systems, and I…read morecan't say enough about how great this company is. Office staff were very responsive, and both installers were very knowledgeable. Explained the whole process, we're friendly, and did an excellent installation. I highly recommend this company

After having some issues with our HVAC installation a couple years back, I was very pleasantly…read moresurprised by the lead tech James and his trainee, Chris R. Who did our annual check up. They arrived right at the beginning of our service window and did a spectacular and meticulous job checking and cleaning our blower until as well as cleaning the AC unit outside. The throughly documented and explained the service and walked through the recommendations on what to do in the future. It's nice to see such knowledgeable and personable folks in the field that know what they are doing and explain things honestly. Great work, guys!

$17K May 8th for a new system. Today is May 26th. The system doesn't work properly. We have had a…read morebunch of technicians out (very nice, but my system still doesn't work properly). Most of them feel it's the thermostat. We are on our 3rd or 4th try of the same thermostat. My husband and one of the technicians said to try a different brand or style. Clearly the one they kept bringing doesn't work with our system. One tech offered to go back and get the other type. Dispatch said NO. It wasn't in the notes. The technician that had been out previously DID put it into the notes, dispatch just didn't include it in the notes to the next team. We reached out to the sales person Steve. He said he was going to make sure we had someone out this weekend (Memorial Day weekend). He even said he talked with the VP and it would be handled. So we changed our weekend plans. My husband missed a Memorial Ceremony honoring my uncle in Eugene. We didn't hear from them. A courtesy call to say they wouldn't be out would have been better than the empty promises we have been given. Years ago we used them. We probably won't in the future. But what do they care. They have my $17K.