Very knowledgeable and super helpful. Came to my work and was done sooner than my next break. Will…read morebe doing regular maintenance on my Honda Navi. Highly recommend.

Hector is great. Very responsive and keeps you updated on everything he does and will let you know…read moreif there is anything you may need, maintenance related. His prices are much lower than other shops as well. Would highly recommend his services to anyone, please reach out to him if reaching out to shops for services.

I had an amazing experience with LA Superbikes and I don't say that lightly…read more Marius is hands down one of the most honest mechanics I've ever met. In an industry where it's easy to feel taken advantage of, he was transparent, fair, and genuinely looking out for me--not just trying to make a quick buck. He took the time to explain everything, didn't upsell me on anything unnecessary, and made sure I actually understood what was going on with my bike. That level of integrity is rare. You can tell right away that Marius isn't just great at what he does--he's a great person. The kind of guy you trust immediately and know you're in good hands with. He's earned a customer for life. I couldn't be happier with the experience and I'll be sending everyone I know his way. Highly, highly recommend.

After taking a hard spill on my MT07 and having inconsistent work done at other shops in the past,…read moreI decided to search 5 star ratings for a reputable one. I wanted a communicative, honest and competent mechanic to work with me/my insurance and this was him!! Lemme tell you, Marius has his sh** together. The boy knows bikes and not only did he and his assistant fix all the broken things (including finding another shop's almost fatal mistake) but he also worked with me to customize upgrades that I wanted. He's knowledgeable, experienced, polite and flexible. I was always updated with progress with pictures and was asked thorough questions to be sure he was understanding my goals. Never did I feel rushed or taken advantage of and he was gracefully patient with me the whole time. Although there was no immediate rush as to a deadline, my bike was ready sooner than later. Handed him a bit of loose cash for doing extras I asked for which he almost refused, so he's one of these guys who appreciates a tip but doesn't expect one. But tip him, folks! The shop is tucked away and secure. He's busy with alot of bikes and things around but it's very organized chaos. Everything is clean and they take care not to damage anything. Overall 11/10.

absolutely best mechanic on the west side. Call Jason for all your motorcycle requirements…read more I'm so happy with the services he offered. He also gave me useful information about how to keep my bike running good. Highly recommend

Do not call Jay. Jay…read more(or Jason) has problems with his personal life which. So he is drinking constantly alcohol during the day every day. He took my motorcycle in June and promised to fix or replace forks, seals, sprocket, change oil and fix plastic. And said he'll do it in 3 to 7 days I didn't bother him for 3-5 weeks. Then he was hiding from me obviously being in the house, he would promise other dates to finish the job. His phone would be off %60 of the time. He had tons of excuses like "my mom or my dad died" (you can find same type of reviews in Yelp on this page as well) Super unresponsive. In 2 and a half months he gave me my motorcycle with absolutely NOTHING done and returned my money. Motorcycle's condition was even worse now. He also forgot to put back some parts and I had to come back and pick them up I would not write this as I feel sorry for the guy, but people need to know what they are getting in to.

Auction site is literally a Cycle Trader with bidding and zero responsibility…read more 1) They don't know how Escrow works even though they offer it. I wanted to ensure a safe purchase through escrow. They charged me for their escrow service, I wired the money, and without getting the title or other collateral to confirm any articles of ownership, they wired the money directly to the seller. That's not escrow. Look it up. 2) Their "partnership" with shippers is not a true partnership. I expected a date for pick up, and after asking for updates constantly every few days, was given one, which then turned in to "Well, they got some other business and have to pick the bikes up first, so you'll have to wait". That's not a partnership, and it sure as hell isn't "white glove service". 3) They don't know the state laws around title transfers. They're hands off on the titles which makes this auction site vulnerable to scams. 4) It took over three months for me to receive and title the bike I purchased, and due to their lack of knowledge around state laws, I had to run around to rectify an issue due to one state requiring a state to witness the transfer title document. So, in a nutshell, these guys use a website to connect sellers and buyers, charge you a large fee without offering any assurances to the buyer or seller to reduce/eliminate scams, and charge for a white glove service where they don't know what they are doing and brag about partnerships they don't have. The CEO jumped in the email thread around this whole issue and I offered to detail to him the above issues, but he has not responded. Purchasing parts is one thing, but I would avoid the auctions. That's a lawsuit waiting to happen.

Very helpful in selling my bike , these people are professionals in every way.. from service to the…read moreposting . They do what the say

Mark is the Master! Fiance and I were riding to San…read moreFrancisco and i was looking to get work done before the ride. I had a great mechanic in the valley but great wasn't going to cut it for a 1200 mile journey. I knew I needed the master to ensure my bike made the journey safely Dont hit Mark about changing your oil or something silly. Contact Mark if you need something cool done to your bike , more than likely you'll need an oil change for the kind of cool stuff Mark does.,(which he'll then do because he does not cut corners.) Always recommends best of the best products for your motorcycle. End of story this man is filled with infinite knowledge(even gave me amazing recommendations for places to check out on our s.f. trip) Get the work you've been thinking of getting from Mark and Mark only. My bike is a night and day difference and I have the confidence in it to go thousands of miles more

Truly a master at his craft. You dont want to bring him "fix its" though. Its kinda like asking…read more michelangelo to paint your house. He could but he should be painting the ceiling of the sistine chapel.

Yikes. The work is great but the manager or owner was constantly picking apart his staff. I felt…read morereally bad for them. The first time we came in he was screaming at one staff member in front of me and then when we came back he was blaming another for his own mistake. Overall the work was good but it pains me to see staff treated so poorly. The other thing that was a disappointment was I was told my bike would be ready on a specific day. When I arrived one day later to get it the owner had zero memory of me and, of course, had not even touched the bike. I got the sense that this is incredibly common at this shop as the staff privately asked me who told me it would be ready and then rolled their eyes when I said who as if this is so common. Lucky I took a photo of the receipt (only once I could produce it did my bike appear).

Great quick service every time! I brought in both my strollers and they always have the parts to…read morefix them! They are so knowledgeable!

Not a big fan of this repair spot. Tried to squeeze as much money as he could for a 7 minute…read morerepair. The vibes were generally off with the owner, not super respectful, made unhelpful remarks. I may have caught him at a wrong time but if you are looking for your friendly neighborhood repair shop that will to go above and beyond this isn't the spot for you. This is just my experience, other people will have their own, just thought I would share

Honest and great pricing. I took him an old bike and it's an easy money maker for Nir and without…read moreme asking he told me that the cost might not make it worth giving it a tune up. I asked him to still tune the bike up because I know it will be handled with love and care.

Triumph Santa Monica truly is a first class motorcycle shop! Five stars, hands down!! No nonsense,…read moreno fluff, just really good people!!! When I went to Triumph Santa Monica I had already been negotiating and put a deposit on a motorcycle at another dealership. However, I saw a bike on their website that interested me. I drove over 90 miles to get there, and even though the other dealership was much closer to my home, I'm really glad I did!! As soon as I walked in I was greeted warmly and with exceptional customer service by Ross. I approached him and explained what I was looking for. Ross was friendly, knowledgeable, and very helpful. He allowed me to test ride the motorcycle I was interested in before I purchased it. This is a service the other dealership and quite frankly most other dealerships refuse, but this was a huge selling point for me!! It stands out as one of the many little things that this dealership does so well, to go the extra mile, to exceed their customer's expectations, and to make the customer's purchasing experience, my experience, a true pleasure!! I had never ridden a Triumph motorcycle before and was contemplating making this significant purchase without this first hand knowledge. The crew here went above and beyond to make sure that didn't happen and to make every part of my motorcycle purchasing experience by far the best I've ever had... So much so that I am here now, writing this review to recommend Santa Monica Triumph to everyone!!! Remi, like Ross, was a pleasure to work with. There was no pressure, no haggling, just straightforward professionalism, courtesy, and a deal that was fair and easy. I even got to meet Vance the owner who was also friendly, welcoming, and down to earth. I can't speak highly enough about the entire crew. I will continue to do business here again and again.... If you're in the market for buying a motorcycle, even if it's not a Triumph, I would say make it a point to come here! Even if you have to drive more than 90 miles to get there like I did, I would still say make it a point to come here!! I'm certain that you will be treated exceptionally well, you'll find a great bike at a fair price, and if you don't make the trip, you'll be doing yourself a disservice. RS

This review is not about the people or the service; it's about the automated / AI phone service…read more It's more efficient for me to ride from Venice to Santa Monica to schedule an appointment than tap through the system and leave a message that doesn't get sent to a human. Get rid of this, please. Otherwise, contrary to Mike L's experience, I have nothing but good things to say about my interactions and experience visiting this place. Just get rid of the automated / AI crap.