Sonika was amazing! I hadn't gotten a wax in quite some time, but Sonika made sure I felt…read morecomfortable and was very easy to talk to in terms of calming my nerves and ensuring I was aware of how to maintain a proper post-wax routine, as well as ways to make my experience less painful in the future. Overall I had an amazing experience at this location and will definitely be returning!

I am genuinely saddened to be writing this review. I have been a loyal client of Stripped Wax Bar…read morePort Moody for over 4.5 years and have recommended this location to many friends and family. Today, I arrived a few minutes late for my appointment and was immediately told by Sonika that only half of my service could be completed. While I understand that lateness can affect scheduling, what was disappointing was the way the situation was handled. I was spoken to in a rude and confrontational manner, accused of not valuing her time, and made to feel reprimanded rather than assisted. When I tried to discuss the matter with reception, no effort was made to resolve the issue beyond suggesting that I submit feedback by email. To make matters worse, another staff member came out and told me to lower my voice, despite the fact that I was speaking calmly and respectfully throughout the interaction. If anything, it was Sonika who was being loud and confrontational. I found this both unfair and upsetting. In over four years as a regular client, I have never had a single complaint. That is why today's experience was so shocking and disappointing. I encourage management to review the recordings from today, as the level of customer service I experienced was far below what I have come to expect from this business. Sadly, after today's experience, I will not be returning and regret having recommended this location to others.

Life changing experience. I don't think I will ever go back to waxing again…read more I first heard of sugaring a few years ago when I was googling for waxing in Port Moody area. Sugaring Change popped up and I was intrigued. I never got the chance to try the place until recently. I decided to just try it as the waxer I like is on mat leave and the location is no longer convenient for me. My alternative waxer has changed her work schedule and I could not meet her timing. So Sugaring Change it is. This is the fastest Brazilian hair removal I ever had. I think I was done in 15-20 minutes. It was gentle, less painful (to me) than hard or soft wax. It was clean and best of all, no tweezing was done (not sure if it is commonly done anyway). I had my session with Danica and she was very patient in explaining the procedures and would let me know the products she would be using as I am sensitive to certain products. The place was nice, clean and quiet. You need to key in a code at the door to enter. I do not think there is a receptionist there at all times as I tried calling when I was there and there was no answer. To make an appointment, you will be better off doing it online or texting or at the desk. Parking at the underground garage is limited (I was told the 2 spots meant for them is usually taken up by staff), and it may be easier to find a spot on the street instead. I will definitely be back again in future.

Less painful than traditional wax. I enjoyed all my visits at Sugaring Change so far. I have seen a…read morefew girls here and they've both been fantastic! I make appointments a month in advance and I don't really care who I see. All women here are friendly and awesome. They get the job done. The only thing is that I've had my sugaring job done more thoroughly in a different spot. This venue is sparkling clean and tidy. Complimentary clay mask after getting sugared.

This was my first visit to Smile Nail Salon and I had a great salon pedicure by Lynne…read more Salon was clean, appointment was on time, relaxing, plenty of colours to choose from and lots of great information and laughter shared! Will definitely go back!

Once again, this nail salon never disappoints! I had my acrylic nails done by Sarah and I L O V E…read more them! Originally I had misjudge the length of them and I had asked pretty late if she could shorten them and she did the best she could and she nailed (ha) it! I'm so happy with how they turned out and I feel so Luxe! If anyone is in the area I think you should definitely try the place out!

Dear Bahara, Thank you so much for the wonderful haircut. I…read morelove how it turned out, and I appreciate your professionalism and making me feel comfortable. You're so talented, and I feel lucky to have you as my hairstylist. I'll definitely be back. Shahnaz, thank you so much for the amazing manicure and pedicure. My hands and feet look and feel fantastic. I really appreciate your attention to detail and the relaxing experience. I'll definitely be back to this salon.

AMAZING! Really recommend, the 3 workers are amazing! Haircuts, amazing. Service, amazing. Pedicure…read moreand manicur, amazing. The vibe here is just awesome. I feel good her

Did an okay job on my daughter's hair but the price for a brown bellayage is ridiculous and now…read moreit's fifteen dollars more just to bring it up as a starting price.

Wish I could give more. I have a newborn baby so going to my regular stylist in Richmond is…read moredifficult from Port Moody. We live in the same building so I went down a week ahead, spoke to the receptionist, specifically asked to speak up a senior/ experienced stylist as I have lots and lots of hair ( literally) and I wanted someone to take the job only if they understood it. So I get referred to this senior stylist who comes out, touches my hair and says no biggie it will take 1.15 hrs. All good, I book my appointment. I come back the day of, apparently the same day one of their stylist quit and they were trying to book clients with available stylist left and right. My appointment was at 6 am and they were calling someone who had an appointment at 6.45pm to let her know someone else ( person I was booked with) will take their appointment. Wonder what they did all morning!!!! I could tell the client is pissed on the other side. So my appointment doesn't start till 6.10am and she is done within 6.45pm ( because obviously she has someone pissed and waiting). At this point I am just glad to get a hair cut after the baby was born, as losing hair sent me to panic mode. So I wasn't expecting an amazing hair cut, a mediocre one would do just fine. So it was - very very mediocre for someone labeled as experienced and charging high rate. What I didn't appreciate was how she kept telling me- my hair would be in some " shock" because I cut it short ( from shoulder length to bob) and may not look as perfect before settling down!!! LOL- girl if you haven't done a good job, stop BS ing and keep quite. I wasn't giving you any pain as my expectations were low so no need to talk nonsense. And stop labelling your stylist as " experience" when they don't have a clue. Also doesn't appreciate booking people on for 1.15 hours and doing a haphazard job in 30 mins. I appreciate coming back to my baby earlier but not everyone will be as chilled, specially the way it was dealt with. Maybe the salon manager should train staff a bit more.

This was my first time coming to Pleiades Spa. I will definitely make this my regular place to go…read morefor waxing. Parvin made me feel comfortable which I truly appreciated especially going to someone new for such an intimate experience. more importantly Parvin was excellent and meticulous in her job and so quick. It is priceless to find someone who cares, who is good at their job and is affordable! Recommend Pleiades Spa to everyone! Jackie

This was my first time going to a home-based beauty salon, but it was definitely a pleasant one!…read moreThe whole process was really quick and fast, and she was very friendly too. Will be coming here again! *side note, her studio is down by the garage where there is a sign, not above the stairs*

I look at this place for stars because I had to wait like 20 or 30 minutes before my appointment…read morebegin. Although I was on time and was told that The woman would be with me shortly. When I got into the office it was very clean and she was super nice. The strange part is I was expecting to just get a sit down and talk a little bit about what I wanted done, and they felt more like you're gonna love it, you're A perfect candidate. I did end up getting it done, but it was definitely Way more pricy then I thought it would be. I don't see why it is so expensive?

Excellent service and, beautiful people. The waiting area is calming and well designed. Parking…read moreis easily accessible and, the clinic is located in a cute village. They're all friendly and informative. Love my results each time.

The service I had was very unprofessional. I specifically asked for hard wax on my face. I have a…read morecouple medical issues which is why I didn't want hot wax. I confirmed at the counter and in the room. after I confirmed with the technician she was using hard wax she said yes and proceeded to use hot wax and when I stopped her and questioned why she didn't listen and lied to me she said because she doesn't like using hard wax. you can imagine the discussion we had. she said fine I will only charge you for eyebrow. I was extremely disappointe. when I explained to the receptionist she was apologetic and did not charge me. That was the second time the technician did what she wanted regardless of what I asked for and was told I would get.

I had my first Brazilian with Charlotte and it was an amazing experience! She is very educated and…read morewas able to answer any and all questions I had. The process was quick and there is conversation during the process. The place itself is very clean and I would definitely recommend coming here!

My long term skin esthetician moved away and had recommended Body Bar for high quality laser…read moretreatments and being well priced high end clinic. Currently, I am having Genesis laser treatment package by Roya and cant express enough gratitude for what she has done for my skin as well as my soul.Owner Jamie is very kind and supportive owner lady who has created safe and knowledgeable team of ladies to deliver this high end skin care and products.My "two baby belly" looks fantastic post cool sculpting and I would recommend it to anyone interested to feel and look better while getting rid of of unwanted stubborn fat!Love client care from front desk Alana to Magic and kind ,knowledgeable Roya!Thank you ladies!

I sincerely recommend girls who wanna do laser hair removal come to this place, people here are…read morereally sweet and nice!!! This is my first time to write this long review but because I did have a really great experience here and believe sharing this will help other girls who may have the same concerns as I did at the first time, therefore, if you have time, just keep reading lol every word from my heart I really appreciate Roya a lot because she is just generally so care about her customers, every thing in her mind is taking care of customers' feelings and helping fix their problems. Like in my case, I shaved myself badly and really needed to fix it immediately because I seriously cannot take it any longer lol even her schedule is always full and busy but she figured out how to rearrange and add me in her break which really saved my life lol and also she always offers me treats for free, just because she saw the problems on me and worry that it will cause me problems in the future sometime, like she did one free for my armpit hair, one for my upper lip and even one for some part of my back, can't believe how she can be so sweet. Last but not least, the thing you you may care most is the result. I really feel the machine here is nice and after doing this, my life really becomes easier! 我真诚地推荐那些想做激光脱毛的女孩来这个地方，这里的人真的是太好了！ 这是我第一次写这么长的评论，但是因为我确实在这里有非常棒的经历，并相信分享这些会帮到其他可能与我一样，第一次都有点担忧的女孩子。所以，如果你有时间，可以继续往下读细节 我非常感谢Roya，因为她真的就是发自内心地关心她的顾客。她满脑子想的都是如何帮助解决我们的问题。就像我的情况，我非常不科学地给自己刮了毛，但发现我身体并不适合这样做......非常难受，完全无法忍受，得立刻解决，于是我就找到roya求助。即使她的日程安排总是很满且忙碌，但是她还是想出了如何把我加进去，而这真的拯救了我生活。而且她总是免费地为我提供治疗，一次是腋下，一次是嘴唇，甚至对于我背后的某些部分，她因为感觉如果不做，将来也许会影响我的生活。她真的是好到不行！最后我想分享的是在这儿做了后的效果，反正我觉得这里的机器很好，这样做后我的生活变得更加轻松了