I am genuinely saddened to be writing this review. I have been a loyal client of Stripped Wax Bar…read morePort Moody for over 4.5 years and have recommended this location to many friends and family. Today, I arrived a few minutes late for my appointment and was immediately told by Sonika that only half of my service could be completed. While I understand that lateness can affect scheduling, what was disappointing was the way the situation was handled. I was spoken to in a rude and confrontational manner, accused of not valuing her time, and made to feel reprimanded rather than assisted. When I tried to discuss the matter with reception, no effort was made to resolve the issue beyond suggesting that I submit feedback by email. To make matters worse, another staff member came out and told me to lower my voice, despite the fact that I was speaking calmly and respectfully throughout the interaction. If anything, it was Sonika who was being loud and confrontational. I found this both unfair and upsetting. In over four years as a regular client, I have never had a single complaint. That is why today's experience was so shocking and disappointing. I encourage management to review the recordings from today, as the level of customer service I experienced was far below what I have come to expect from this business. Sadly, after today's experience, I will not be returning and regret having recommended this location to others.

Sonika was amazing! I hadn't gotten a wax in quite some time, but Sonika made sure I felt…read morecomfortable and was very easy to talk to in terms of calming my nerves and ensuring I was aware of how to maintain a proper post-wax routine, as well as ways to make my experience less painful in the future. Overall I had an amazing experience at this location and will definitely be returning!

I have been to many different places all over town for help with my skin, and these people by far…read morehave the best to offer in the Lower Mainland. Not only do they have the newest and most effective equipment, they also know how to address the unusual problems I have with my skin. Being a person who researches things very deeply before undertaking treatments on my face, I know more than the average client about these types of services. It's not my usual experience to encounter a clinic where they know far more than I do! ;) I can feel that they really care about my outcome. In listening to the woman who did my most recent services, I can tell she spends a lot of time educating herself on her craft. I come all the way from North Van to Body Bar. For me it feels like a well kept secret, as their prices are the same or lower than other places I've been to, while being on the cutting edge of their industry. And it doesn't hurt that the place is gorgeous and neat as a pin, to build my confidence in their professionalism. For some reason that matters a lot to me. I'll probably regret writing this review when the secret of this place gets wider known!!

My long term skin esthetician moved away and had recommended Body Bar for high quality laser…read moretreatments and being well priced high end clinic. Currently, I am having Genesis laser treatment package by Roya and cant express enough gratitude for what she has done for my skin as well as my soul.Owner Jamie is very kind and supportive owner lady who has created safe and knowledgeable team of ladies to deliver this high end skin care and products.My "two baby belly" looks fantastic post cool sculpting and I would recommend it to anyone interested to feel and look better while getting rid of of unwanted stubborn fat!Love client care from front desk Alana to Magic and kind ,knowledgeable Roya!Thank you ladies!

I look at this place for stars because I had to wait like 20 or 30 minutes before my appointment…read morebegin. Although I was on time and was told that The woman would be with me shortly. When I got into the office it was very clean and she was super nice. The strange part is I was expecting to just get a sit down and talk a little bit about what I wanted done, and they felt more like you're gonna love it, you're A perfect candidate. I did end up getting it done, but it was definitely Way more pricy then I thought it would be. I don't see why it is so expensive?

Excellent service and, beautiful people. The waiting area is calming and well designed. Parking…read moreis easily accessible and, the clinic is located in a cute village. They're all friendly and informative. Love my results each time.

I'm very unsatisfied with the service I received at Coquitlam Medical Laser & Skincare Clinic. I…read moregot no results after 6 sessions of laser hair removal on my whole face. I wasted my money and time by getting their laser hair removal package. I even brought this up to their attention multiple times after each session but they kept blaming it on biological factors and hormonal imbalance. After going through all hormonal tests and medical exams, my doctor told me that my hormones are balanced and I am totally healthy. So the problem might be the quality of their system(machine)or the lack of staff experience. Please search more about what Clinic you choose.

I have taken two Sculpsure fat burning treatments so far. I have seen great reaults already. Staff…read moreare very professional and knowledgeable. The clinic is also vey clean.

Life changing experience. I don't think I will ever go back to waxing again…read more I first heard of sugaring a few years ago when I was googling for waxing in Port Moody area. Sugaring Change popped up and I was intrigued. I never got the chance to try the place until recently. I decided to just try it as the waxer I like is on mat leave and the location is no longer convenient for me. My alternative waxer has changed her work schedule and I could not meet her timing. So Sugaring Change it is. This is the fastest Brazilian hair removal I ever had. I think I was done in 15-20 minutes. It was gentle, less painful (to me) than hard or soft wax. It was clean and best of all, no tweezing was done (not sure if it is commonly done anyway). I had my session with Danica and she was very patient in explaining the procedures and would let me know the products she would be using as I am sensitive to certain products. The place was nice, clean and quiet. You need to key in a code at the door to enter. I do not think there is a receptionist there at all times as I tried calling when I was there and there was no answer. To make an appointment, you will be better off doing it online or texting or at the desk. Parking at the underground garage is limited (I was told the 2 spots meant for them is usually taken up by staff), and it may be easier to find a spot on the street instead. I will definitely be back again in future.

Less painful than traditional wax. I enjoyed all my visits at Sugaring Change so far. I have seen a…read morefew girls here and they've both been fantastic! I make appointments a month in advance and I don't really care who I see. All women here are friendly and awesome. They get the job done. The only thing is that I've had my sugaring job done more thoroughly in a different spot. This venue is sparkling clean and tidy. Complimentary clay mask after getting sugared.

After looking for someone who listens to me and cares for my limp fine hair, I feel that Gwen is…read moresuch a find. She gives such good advice for getting the best results. I having watched her and the other hairdressers in the salon doing all types of hair from Afro to children, I can guarantee that customers will be more than pleased with the results. They are fun to be around avoiding the usual "Any vacations planned?" Stock question!

I'm a fan of this place! I saw that they opened in mount pleasant by the library months ago and…read morejust got around to trying it and I wasn't disappointed. They had lots of availability so I was able to get the exact time/day I wanted. My waxer, Valentina, was super professional and knew what she was doing. She was patient and went through all the steps and I'm sure would be happy to answer any questions if it's your first time and you're a little nervous / unsure. The whole process was super quick as well. I knocked off one star just because of the price. A Brazilian with tip came out to just under $70 which is higher than most places I've been to so if you plan on going regularly I definitely recommend buying the packages they offer to cut down on the cost.

Not LGBTQ2SIA+ friendly at all. Not trans friendly. Booked a Brazilian wax online, came into the…read moreestablishment to be waxed by Chloe Hager and was refused immediately as they "need training" (bullcrap) and they "aren't comfortable" Simply denial of services on the basis of sex and gender identity which is discrimination under the BC Human Rights Code. The provider, Foxy Box POCO does -not- have a bonafied and reasonable justification to refuse service and them doing the service doesn't cause them any undue hardship.

Dear Bahara, Thank you so much for the wonderful haircut. I…read morelove how it turned out, and I appreciate your professionalism and making me feel comfortable. You're so talented, and I feel lucky to have you as my hairstylist. I'll definitely be back. Shahnaz, thank you so much for the amazing manicure and pedicure. My hands and feet look and feel fantastic. I really appreciate your attention to detail and the relaxing experience. I'll definitely be back to this salon.

AMAZING! Really recommend, the 3 workers are amazing! Haircuts, amazing. Service, amazing. Pedicure…read moreand manicur, amazing. The vibe here is just awesome. I feel good her

This business closed right after Christmas 2025 after selling us a gift certificate…read more I have asked their neighbors at Coquitlam centre and they confirmed that they never showed up on the Dec 27 2025. I have contacted Morguard the mall owners. I am not hopeful that we will get our money back. The phone # is disconnected and the fb page is gone. Anyone else in this position ?

Went here for a girl's afternoon with my friend. We both got the Fangotherapy package. My room was…read morecold so it was uncomfortable getting naked and laying in cold foil. The lady who did my services was very sweet and did a good job. The scrub felt nice. But it didn't really feel like a spa.. the music came on sort of startlingly while I was trying to relax. My friend didn't have any music in her room and she could hear the busy mall. When it was time for me to shower, the shower drain was partially plugged and pieces of plastic were swirling around my feet. Lastly was the massage, which was decent. I've had worse and I've had better. It did the trick though. My friend voiced her concerns to the owner who seemed nice and receptive. Personally, I won't go back and wouldn't recommend this place to anyone. There's just better spas out there where you get more value for your money.

I started going to see Tamara for my acne (breakouts ,scarring) theres quite a few different…read moretreatments to choose from but she was great with recommending the best ones for my personal skin issues. she gives great advice and I always feel comfortable during my appointment!! Along with facials/lasers, she also does other body laser treatments, lash extensions, and body contouring, which is super convenient. I was looking around for these kinda treatments and Tamara by far had the best prices. I've been going in for several months and I can honestly say my skin is improving which is really exciting! She's the sweetest person and I highly recommend booking an appointment :)

From the owner: Skin Envy Laser & Medi Spa is excited to be servicing Port Moody and surrounding areas. We offer a…read morevariety of different services including laser treatments and medical aesthetics. Please see our website for more details on the services we provide. To book an appointment, come see us or call today!