Excellent instrument setup and repairs. Good selection of guitars, amps, and support items. Buy,…read moresell, consign - they do it all well.

Great, friendly service from very knowledgeable people. Always able to answer my questions and take…read morecare of my requests.

I picked up a Tele finally; and it felt like I was back in a 70s guitar shop with actual people…read morethat actually know what they're talking about when they sell one a guitar that they actually made from actual as-much-as-possible Canadian parts and materials. Oh boy...... And they let me repeatedly play it over the days it took for me to decide: zero regrets! Small business is king! Now if I could just tear myself away from my piano to have the time to play it!!!! Craig Lerbekmo Gelded Mule Productions Cremona Alberta

I needed the action adjusted lower on a new classical guitar I had been playing on for a few…read moremonths. I was concerned that the action might be adjusted too low and wanted it to be adjusted just a little, returned to me to play for a few days and then another adjustment made if necessary. They agreed without hesitation and when we were finished the action was perfect. I could not be more please. These guys know what they are doing. I am taking my very special steel string guitar to them to do an inspection and have nothing but confidence that everything will be perfect.

I was very impressed with the knowledge and enthusiasm that Will Bright brings to his work. He did…read morea refurbishment and set up for my first guitar a 1964 Kay Galaxie as well as recoiling a corroded pick up for my 1966 Fender Mustang. Amazing job! Thanks so much for taking care of my babies.

Will did a setup on my new MIM Fender Jaguar, which was less than stellar from the factory. It's a…read morenotoriously finicky model, and can be hard to dial in. The before and after difference is dramatic. It's now a pleasure to play, with low action, smooth frets, and a proper bridge height/radius, among other improvements. Smooth communication, fair prices, and a quick turnaround too. Nothing against the big box places, but Will's shop is clearly the workspace of a very talented technician and artisan. Highly recommended.

I loved their selection. They have gear and guitars you don't typically see in the big box stores…read more The guy was friendly. Keep in mind that if you are going there to sell, you will NEVER get market value and you would be a fool to think that. It is like a pawn shop and will get offered about 50-60% tops. They need to resell it for profit.

They have a little of everything here, it seems, though not always what you want when you want it…read more The service is good though, and knowledgeable. They can order what you want, and their mark-up is reasonable. I'd much rather pay a little bit extra here than give Bozo any more of my money. If you prefer supporting the local like I do, and you're of a musical bent, check them out. They have a decent selection of used merchandise too, and the sales staff is super friendly, which is way more than I can say for Chicken McMusic (Guitar Center) or, especially, Hugo Helmer Music, who has gotten so comfortable resting on their laurels they haven't noticed that the world has lit them on fire... For better, at least from a drummer's perspective, you'd have to go to American Music in Seattle. I'm glad Bigfoot is up north here for us Watcom and Snohomish rockers! Recommended.

Since I moved nearby, I've visited Hugo Helmer several times and have been impressed by the…read moreselection of acoustic guitars and the knowledgeability of the staff. Guitars I've looked at were priced competitively and ranged from beginner instruments to high-end Taylors, Gibsons and the like. I brought my Taylor in for service and was really pleased with the cost, turnaround and quality. These guys clearly know what they're doing, and that's a rare treasure these days. In an age when brick-and-mortar stores are being choked out by online conglomerates and franchises, Helmer's obvious competitive advantage is that you can walk in and get expertise, quality products and service, and the ability to see, touch and hear before you buy.

Great service and very reasonable prices. The staff is incredibly knowledgeable too…read more Highly recommend.