The people here are fantastic. I can't say enough good things about them. My first experience here…read morewas a year ago when I lived to the island. The military movers destroyed my washing machine and I was able to get a new one in no time at a great price. They helped me load it into my truck and I was on my way. Today was my second time visiting the store and again, I was blown away by the service and gratitude. My dryer died on me and I was in a real bind with sick kids at home trying to get through this COVID business. I was more than taken care of and I couldn't me more appreciative. Thank you so much; you made my family's day! And what's more...no more laundromat!

This store is a perfect example of why locally run places are so important in a community. We were…read moreon a mission to find a good capacity refrigerator this weekend. We tried the nex and Home Depot first, only to be told they have zero stock, and HD could not deliver for at least a week, up to three! Since we really wanted it soon, we left. We stopped in for our first time at the new location of the Sears hometown store, and immediately noticed the selection, while the display was a little smaller than HD, actually had stock available. We chose a great one, almost identical to the one we wanted at HD that wasn't available, for $200+ less!! In addition, they were able to deliver in a day's time. Speaking to the sales associate / manager was a pleasure, she was informative and helpful while also leaving us in privacy to make decisions. We chose to pick our new fridge up after borrowing a truck. As soon as we pulled up in the truck, Nicole, the manager brought our purchase right outside to us (new in the box) and helped load it right onto our truck herself!. Amazing service! Thanks Oak Harbor Sears!!

Ever since Jerry Left, the sporting good manager Chad has been difficult to work with. If you want…read morea pistol or rifle, go in Friday or Saturday when Johnny is there. Avoid the drama and go when Chads not present. With Ace the only FFL in town, you think they would try better.

Best Stihl experience ever! This place was very well stocked with Stihl equipment. Steve spent…read moreover 30 minutes with me to make sure I got exactly what I needed. I can't tell you how much better the experience was here vs. larger cities like Bellevue, Issaquah, etc. I have purchased almost 10 Stihl items over the past 20 years and this by far was the best purchasing experience.

Id like zero stars! I've been waiting for over a month for my dishwasher to get fixed and we bought…read morethe extended extended warranty. We scheduled an appointment in the day of the appointment they called us and canceled because they said they needed to order the motherboard for my dishwasher that I've had less than a year. Then when it finally came almost 2 weeks later on a Friday, said he'd be back Monday with the part. I sat in my house for 8 hours waiting for them to call me or come over nobody called nobody came then I find out from Samsung that they they close the ticket saying it was repaired so here I am two weeks later and I cannot reach them because they're stupid phone system doesn't let me talk to a human and then it hangs up on me. I have numerous ticket numbers and none of them are being answered I do not recommend this company!!!!!! If you can get your warranty service through another company I recommend that!

Sears used to be the #1 for major appliances and repairs. Now you can't even get a live person to…read moretalk to. it's either automated or CHAT with a person who can't help you. I've learned my lesson on this one. Sears and A&E Appliance repair, who does Sears repair, just lost this 70 year customer for further purchases.

Small business but it carries what it needs for my daughter's guitar class. We were directed to go…read morethere to buy school supplies.

The musical talent is definitely there with the instructors. The organization with lessons and…read moreonline pay portal;not so much. Would not recommend. You can do one lesson and then come back the next week and the instructors have no idea what you did the last week, which throws everything off and stunts growth. I was charged for a full month worth of classes when I did not do a full month of classes. When I called to cancel, the young lady got an attitude with me. I will not be stepping foot in this establishment anymore.

Travis is prompt, polite and knowledgeable; pricing is competitive.He has kept our beloved Kenmore…read morestacked washer/dryer (knobs, not digital )going for years (think we replaced the washer once in 20 years). The digital boards on two ovens have also been replaced in the same time span. Why would we call anyone else?

I have a Dacor range. Two of the 4 burners would not ignite. I called an appliance repair shop…read morewhich did not return my phone call. I then phoned another repair shop in Oak Harbor. They were very nice but said they don't repair Dacor ranges...BUT...highly recommended Whidbey Appliance Repair. They said Travis, the service technician and owner was stellar and to give them a call. WOW! They were right! He said he would be by between 1-3pm. He got here at 2. He diagnosed the problem right away and it was all repaired quickly. He was very professional, kind and courteous. I would highly recommend Whidbey Appliance Repair to anyone needing any repairs on appliances with their home. Do yourself a favor! Give them a call!

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Well when it comes to thrift stores do you know I've got a check them out this one is a big one if…read moreyou're looking for big furniture couches amazing tables side tables and tables chairs even new mattresses this is the place to stories I'd say about 4000 ft.² maybe 6000 even heavy duty equipment like washers and dryers and items like refrigerators are available here high end quality products fairly priced

Wonderful staff and really well organized! Love finding little Treasures We have also Donated many…read morefine items that were no longer of use to us but for some would be a real find! Happy Treasure Hunting!

Best customer service in the area I wouldn't go anywhere…read moreelse! Great selection for anything garden, animal and clothing you would think of!

You tell me - One star or two?…read more I didn't receive any service, even though they are open until 7:00 PM. I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside. I asked if anyone was working the propane station. 'No, Propane is closed,' she said. 'But you're open until 7. When did propane close?', I asked. 'At 6:45,' she said. 'Just now.' That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed. How convenient. By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'. And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached? Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up. A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.' She said, 'We're closed. You'll have to come back tomorrow.' I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station. She called someone to come lock it up. It's 7:07 PM now. Still unattended; still wide open. It's been unattended, wide open, unlocked for at least 25 consecutive minutes now. They call it Joke Harbor, for a reason, people.