It's Beautiful, But It's Complicated - The views they have are amazing. I actually Missed the views of the ocean, and how beautiful it was once I came home from vacation. But you need to know a few things - (1) there will be basically No cell service, accept it (2) I hope you have an iPhone because if you do, you won't miss cell service very much (you can do FaceTime Audio to call others with iPhones, & iMessage which automatically both us Wifi, which the hotel of course provides), (3) transportation will be difficult basically no matter what you do, but when I go again (I have to, I'm in love with the place despite it's weird hangups) I plan on getting a car (although I'm told parking in Ogunquit is expensive & difficult, but Not as difficult as constantly searching for Ubers, Lyfts, phone numbers of Uber / Lyft drivers you have found when having cell / wifi service, the Seaside taxi, or _ service I can't list here in case i go back). Oh, & don't get me started on 'the trolley.' The trolley only stops at the hotel Once an Hour, & has very strange Colors & schedules - I found it way too daunting & unbelievable to really use if we were going further than Perkins Cove. If you're just going to Perkins Cove & back, by all means, trolley away! Do not believe the myths saying that 'Ogunquit does not allow Uber or Lyft' - that simply isn't true. Fire up your app, & see what happens. However, often cell service in the town is so horrible that you could be 'stranded' for awhile out in the town. If so, try to have a friend with Verizon (we had more luck with V for service in town) fire up their app in different locations, or get an Uber / Lyft drivers' number), & we always ended up safely back at the hotel. I feel that if I just would've been more prepared, if I just could've braced myself that - there will be no cell service, utilize land lines, calm down, don't rush, my visit would've been better. The view is spectacular, it's probably the most beautiful place I've ever seen in my entire life. I Highly recommend this hotel, it's so beautiful. The service is very good, but these are Mainers, & they kind of think all southerners are wimps I think. The fire pit is great, although we only found one consistently lit, & the $6 smore pack (I still think it's tacky they have you pay $6 for a smore pack when you're paying so much), but honestly I felt it was more of a fun idea than a fun experience. But anyway, I got a million amazing pictures of - the 'beach', the rocks, the views, the town. It was a Great girls vacation, & I can't wait to go back! I just wish I would've read a very informative review to tell me realistic expectations, that would've helped me, so I hope I've helped you. P.S. - try the Maine Street show, we had a lot of fun. read more

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This place is amazing. Spa offered Excellent massage devices and mani/ pedis. The views from the room are beautiful. We got a 2 bedroom room and it was super roomy and comfortable. The staff at this resort goes above and beyond. Their were 2 men who are at the concierge desk Brad and Dick who heated my sons meals in the microwave and double wrapped them in Saran Wrap. They could not have been more Accomodating. read more

This past weekend my husband and I celebrated our wedding anniversary and we could not have stayed and celebrated at a more spectacular place. We absolutely LOVED this resort. For our 1st trip to Maine it was a great choice. We were greeted with the best hospitality by the staff at the Cliff House. Annastasia was amazing, professional, customer centric and simply caring to her guest. She insisted on helping us to our room and arranged our dinner reservation for us to celebrate our anniversary. She even advised the restaurant (MC Perkins) that we were celebrating and they surprised us with a complimentary dessert. You will be taking away once you step into the lobby of the resort. The views throughout the entire resort are spectacular but the Lobby view looks straight out into the ocean....Did I already say AMAZING. The nautical theme is very nice. Rooms beautiful, comfortable and great amenities. They even provided a small bottle of bubbly for our special occasion. My husband and I took advantage of a couples massage it was awesome. Get engrossed and have a glass of wine while you sit around the fire pit and be mesmerized by the beauty of the ocean, #wedid. I can not forget about our friend Mr. Hopeton who also provided the utmost service. A MUST VISIT. We had an enjoyable and relaxed time her. Thank you Cliff House & Staff. read more

Spectacular view and we had a delicious lunch as well! Lobster roll and chowder was delicious!

The Cliff House exceeded our expectations from the time we arrived. Check-in was seamless, our room was jaw dropping, and the entire place is extraordinarily maintained. read more

Cliff House - The Cliff House exceeded our expectations from the time we arrived. Check-in was seamless, our room was jaw dropping. - Resorts Near Me - Cape Neddick, Maine

I totally feel for the bad reviews from parents but I do have to say that the food here was excellent. I totally loved our waitress who apparently was a local. Not only did she care but she filled our table with lots of good energy. The hotel in general is beautiful but it sort of reminds me too much of California rather than a true maine resort. "On hidden pond" in kennebunk along with the premier restaurant Earth is better for such an experience; that is if you can find the place. Cliff house is much more modern and gives a very clean Malibu beach appeal without the beach rather than being in a typical maine Downeastern camp. read more

I stayed for a week at the cliff house We had a toddler with us and he enjoyed himself while on the grounds at the hotel. We were unable to use the adult pool if he was with us(still in diapers) so after spending a boat load of money there we did not relax much. My son-in-law had a massage and the masseuse talked the whole time. We had to call for maid service and towels five out of seven days. They didn't show up three days during the week. Make reservations in the restaurant if you need them or not and get confirmation of all of them - you will end up taking room service if you don't. As a landscape designer the grounds were in need of attention weeding especially. On many trails including the cliff trail lots of poison ivy. It's a beautiful and expensive place to go with the family The car valets were the best group staff there. read more

Went there today for lunch, The View and the Ambiance is spectacular. A little bit ridiculous prices for the drinks, 4 drinks at the bar was $75 so if you're on a budget it's not the place for you. We had a Cod Sandwich which was very very good and the pumpkin soup was delicious, $10 for a cup of soup a little bit steep... . The kale quinoa salad was very dry and not what we expected. Latoya was I serve it and she was fabulous so she made the experience worthwhile. I wouldn't rush back there for the food but I would rush back there for the ambience read more

Shout out to the staff at the Clifff House. I left a laptop behind - big problem. After calling to see if was found, I got a quick call back. They sent it back to me so it arrived in less than 24 hours. Beautiful hotel, fantastic location and most important- outstanding staff. read more

4 stars for views 1 star for value. Beautiful location somewhat removed from the tourist traps. We paid $350 in mid October...so I'm guessing prices are north of $500 in season. My advice would be if you're not planning on spending leisurely time at the hotel find a more reasonable price option. Lobster breakfast dish at the Tiller restaurant was worth the 27 bucks we paid. read more

If only the service matched the views. We had hoped this would be a nice hour away getaway from Boston for perhaps many times to come. Alas, it was not. First concierge was sweet but not forthcoming about what's available to do locally. Second concierge when our room was ready was closer to what you would expect. A flyer we received at check in offered milk and cookies which we thought was a nice gesture. But when we called about it, they said their would be a charge for them. But my husband loves chocolate chip cookies and we thought ah well, we will get them anyway. Two women both came into our room to deliver them, which we found a little ott, and very strange to need so many people for a glass of milk and cookies...Only after we saw the cookies did we realize they related to the holiday, which we would not have ordered had we known. Unfortunately, in addition to the strange cookie delivery experience, we had a very poor experience with Juanita at the Tiller restaurant this evening. Since the hotel's restaurant services directly reflect the hotel's hospitality service, we must downgrade our experience here. Juanita did not show the level of service one should expect when staying as a guest at the hotel (see review for Tiller Restaurant). The high pricing for food and accommodation is not at all matched with the very poor service level experienced. Additionally, the heater in the room is as loud as the largest fan you can imagine on high (even when on its lowest level). The shower makes strange noises when running. Room service this morning was ok, but it is almost 12 hours now and they still have not cleared the trays from outside our room door that we left out for them this morning. Very disappointing overall. Room has stains on shades and many scuffs on walls. Go to Castle Hill in Newport, RI instead. read more

Had lunch at Nubs at the Cliff House today after a great morning at the Spa. The food was great but the cocktails were even better. The bar tender Wendy was absolutely one of the best I have ever seen. Talk about a multi tasker. I can't believe she remembered my name, took the time to thank me, and gave me a great big smile with a high five. We will be back. read more

We were recently given an expensive gift card for the Cliff House. Unfortunately, there is a 2 night minimum and my wife and I don't have that much free time. I spoke to manager about staying for 1 night. They would not budge on the policy. She Blamed COVID and owners policy. We will return the card to our friend and recommend they call their credit card company to get the money returned. Sadly, I am surprised by the thinking that this policy makes any sense. As a business person I would be more accommodating. read more

My wife and I took a "mini-moon" to Cliff House after our wedding and could not have enjoyed ourselves more! We had never stayed at a true resort before, but Cliff House set a very high bar for any other resort we will go to. The room was great with amazing, sprawling views of the resort, pool, cliffs, and ocean. The resort itself was also great. The grounds were well maintained, the interior of buildings were very clean and nice looking. The staff was extremely friendly and willing to go above and beyond to ensure everything was going well during our stay. The food was good, we mostly ate at Nubbs Lobster Shack but we also got room service from The Tiller. The one complaint we had, and it wasn't even a complaint, it was more of a mistake on our end; was that we did not get to eat in The Tiller restaurant because we didn't make reservations ahead of time so we had to "settle" for room service. But when your "settle" includes eating great food on your balcony overlooking a great ocean/resort view there really is no settling. Cliff House made lifelong patrons out of my wife and myself. We will definitely be back in the future! read more

We discovered the Cliff House last year and it is fabulous! I don't even want to share how beautiful the location is or how friendly and professional the staff is ... but I have had a drink and I'm in a sharimg mood read more

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This place is a MUST - we spent two nights and wished for a third. The staff was incredibly friendly and welcoming and very accommodating during our stay. We were celebrating an engagement and they made a point to make it special by assisting me with accommodation set up. They were timely in their responses and accommodated an early check in and late check out. I would suggest avoiding the Cliffscape Coastal View if you are looking for strictly ocean viewing and expect that if it says partial....it will be partial. But I will 100% be back there in the near future! read more

My husband and I absolutely love Cliff House! We come every year for our anniversary and have not been disappointed. The staff is welcoming and friendly, always going above and beyond. Please be sure to go and see Wendy at Nubb's...she is the highlight of our trip every year! She makes you feel like family, all while making a mean drink. We look forward to this trip every year, and will continue coming. Thank you Cliff House! read more

Gorgeous hotel with unbelievable views and comfortable clean rooms. For the price of the rooms, however, there were a few kinks. We were supposed to have a full ocean view and we were looking over roofs with air conditioning units. Asked for a late checkout and was denied even though it was a Tuesday and the hotel was half empty. Ran out of newspapers and got an oh well response. The restaurant is beautiful but the food is meh and our waitress bordered on rude. All in all a nice visit but they need to work on their service. read more

This hotel is gorgeous. The view is phenomenal and the rooms are clean and spacious. I gave it 2 stars because of some incidents that happened during my weekend stay that despite being out of the hotels control, I didn't like how it was handled. 1. During my massage at the spa there was a horrible smell like burning hair and sewage throughout the whole spa. I later found out that this was caused by a backed up septic. The smell was so horrible and I was not able to enjoy my massage. I feel like I should not have been charged or at least offered a discount or a future service. When I asked the concierge about what the smell was, he just said "sorry your service was disrupted". 2. After my massage I met my friends for dinner at the tiller restaurant. Halfway through our meal the fire alarm goes off and we had to leave the building for 45 minutes. We had after dinner plans and could not wait any longer to go back inside and finish out cold dinner. At check out the hotel charged my room for $100 meal anyways and even added food items that we had ordered but hadn't even arrived to our table before the alarm. I brought the bill to the manager and had to literally argue with her to get food we never received off our charge. She asked us to give her a percentage of the food left on our plate so she could bill us for a portion of the entree. I do not recall how many French fries I ate or how many pieces of gnocchi were left on my plate before having to leave for the alarm. 3. Sunday morning my room clock alarm went off at 4:59am and then again at 5:59am. Housekeeping clearly did not reset the alarm between guests. I have not been on vacation in 4 years and needed this weekend to recharge so badly. I feel disappointed and sold short of what could have been such a restful weekend. Again, the hotel is beautiful but the costumer service was not what I expected at such an expensive luxury hotel. read more

Phenomenal! The atmosphere, the rooms, the view, the staff - all top notch! Had dinner in the restaurant - expensive, certainly, for Maine, but nothing disappointed. Our server, Sahra, made excellent recommendations at every step. Having worked in restaurants for years, we understand how difficult this is - she doesn't know us or our tastes. But she patiently asked questions to learn our interests, described dishes in detail, made suggestions without being pushy. Her knowledge was outstanding. We started with steak tartare and a seared rare tuna special that had hints of Indian and Asian. Spicy! and delicious. So not what we were expecting in this location, but so much better!! Also had a steak special for dinner with mixed mushrooms and a creamy peppercorn sauce and baby fingerling potatoes (nice and crispy!) that was one of the most flavorful steaks I've ever had! My wife had a simple romaine salad with lobster - outstanding! And then a side of lobster rice, which had Thai seasonings. Amazing. We let Sahra choose our dessert, which also was perfectly on point - a toffee "cake" with a lemon ricotta (almost sorbet?) and a dark chocolate ice cream. Wow! Beautiful views of the ocean and lighted rocky shore, pretty restaurant, warm atmosphere, friendly manager greeting us when we arrived - everything here made our 20th anniversary dinner perfect! Thank you Cliff House! We'll be back! read more

We were excited to celebrate our anniversary and my birthday and it was not a lovely experience. No one greeted us with Happy Birthday or Happy Anniversary or acknowledged it in any way despite them asking if we were celebrating any events. The room had a view of the ocean; however our second day was foggy and we could not see the ocean. This is not the fault of Cliff House; however, when we tried to use the television, it did not work. We called to have them fix the television and when we returned, the television still did not work. We tried to access the patio and could not open the sliding door and to our knowledge no one came to fix it and if they did, the television did not work and the patio door did not open. There was a bag of garbage outside the door of the room next to us that sat on the floor for over 24 hours. Nasty bag of discarded food. We had to call again and someone came up and fixed the television and showed us how to use the door and took the trash from the floor in the hallway. The door didn't work for two days and when the employee came to our room, he showed us how to use the door; however, it is so complicated that there should have been instructions on how to open sliding doors. The doors are exceptionally heavy and I cannot imagine an older person could open the door. The restaurants are too pricey for what you get and for the price, (approximately $1500.00 for three nights, and not three days because you can't register to get into your room until 4:00 p.m.) We we would never recommend this property to anyone and we will never come back to Cliff House. read more

Love this place!! The best in Maine, hands down! Hotel is great, lobby views are amazing. Watching ocean waves crushing on the rocks is beyond beautiful. Now add luxurious accommodations, heated pools and outdoor hot tub, excellent customer service, 2 great restaurants and you have CliffHouse! Our 5th visit here in the past 8 months. Cant wait to be back in the Summer! Hotel manager in the restaurant deserves special thanks as he was always super accommodating whenever we encountered him. During our prior visit, my 4yo requested something ridiculous and I told him not to even worry, yet he went out of his way to get for her. It really made her day, and having a super happy kid made our day even better! We just arrived at the hotel and were pleasantly surprised by ocean front room upgrade! Our kid got a lollypop at check in! Excellent service as always! Minor suggestions for improvement: New stuff are still not trained on where things are. Should be easy to solve. Another suggestion I have is adding a sign at the north point rooms elevators, to specify that restaurant and pools are on the 4th floor (see photo attached).. we were confused during our first visit, and every-time we come we meet confused people coming out of these elevators.. no-one is sure where to go. Elevators have no indication and signs outside of elevators aren't helping either.. We are bringing family and friends with us on this stay and Im sure they will be confused. Another suggestion is regarding the lady at the kids center. We encountered her during multiple visits and she doesn't seem like the best fit for working with children. She was 15 min late to open Bear Factory activity and didn't even say sorry.. During our experience of stuffing toys or her being an elph she haven't really smiled.. she didn't seem to be enjoying her job at all.. such a contrast to the rest of the stuff at Cliff House! read more

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If you are wanting the beautiful stereotypical hotel that you may of dreamed of with the sound of the waves crashing on the rocks outside your room this is the dream come true. I am a sucker for views and I rarely get to see or hear the ocean. Staying somewhere on the ocean is not the same without hearing the soothing waves from your bed. Every room has some type of ocean view with your own private balcony and the lovely man at the desk gave us an upgraded full ocean view room (maybe because it was a weekday in October). And the cozy fireplace and multiple sitting areas that allow you to relax and look at the ocean made the stay perfect. Ryan at the bar was fantastic and the selection of wines were fabulous. I did not get the chance to go to the main restaurant but the lobster rolls at Nubbs were delicious. Beautiful grounds and possibly one of the best ocean front hotels in Maine. read more

Yes the resort has a nice view and nice suites. But it's more like a Disney world attraction with long lines and no ability to actually enjoy the resort. Very poor costumer service. Definitely can't recommend and definitely won't be back. read more

Tried to book a several night stay at The Cliff House, but their posted on-line rates shown is 'NOT' what it says it is the real cost for their room/suits are... Instead they are a lot higher than what is shown! When I pointed this out to their management they indicated that they were aware of the problem, but there was nothing that they could to to "honor the prices" that were posted and shown. MAJOR FAIL for what is supposed to be a classy resort hotel!! read more

Beautiful setting for a snowy winter getaway. Lots of staff visible all around the complex too. Food was okay, overpriced for the quality. Given the season options off property are not an option. Spa, very crowded. Not very spa-like with so many people and perhaps a few too many cocktails. I was a little surprised at the price point to have adults in the pj's at breakfast in Tiller's and relaxing in the lobby area. Customer service was much lower than expected; it took several people, and too much of my relaxing weekend to get an error on their end resolved, only to have them make another. read more

My husband and I stayed this last weekend and were fortunate enough to get appointments at the spa and it was AMAZING. I had Jason who tailored the services to my liking and focused on problem areas since having a baby. He was extremely professional, nice and he is very talented at what he does. I would absolutely book another appointment with him in the future! read more

So close to being great but it is missing the mark a little bit. If I could give 1/2 stars I would give them 3.5. The good- Beautiful location and property. Rooms are nicely appointed and were very clean. Food at Nubbs and the Tiller was good. Service at the Tiller a different story (see below). Spa is nice and massage was great. Pool area is awesome and the main one is adults only (although we still saw little kids so that didn't seem to be enforced). The bad- Upon arrival my hairdryer kept turning on and off so I requested a new one. Then the one the brought me didn't turn on at all so I asked housekeeping to take both (when they knocked on our door to check in) and they did stating they would return with a working one. This never happened so I was left with no hairdryer. We were leaving the next day so not the end of the world but frustrating nonetheless. The service at the Tiller was subpar. We arrived at 8 for our reservation and still had to wait to be seated another 20 minutes. Our server was obviously over extended and never brought or offered us bread. When we asked he said they were out. No water refill was offered (he disappeared after bringing our food) and no ketchup with our fries (and again we could find him to get some). Food was good but very small plates. For over $200 for two people you would expect more. We went to the bar after which was still open for a while longer and the bartender rudely told us she was trying to clock out because she had been there since 10am when we tried to order a drink. (Like we would know that??) We vowed to eat at Nubbs or off property after that. Our room, #620 was in the worst spot possible being right outside where the coffee station was because starting at 6am every morning people would noisily gather outside our room loudly talking and getting their coffee. My husband thought we had left the door open the first morning because it was so loud. This shouldn't happen when your room is $600 a night. When the fan on the ac was on it was bearable but you couldn't keep it on all the time, it would shut off when the room reached the right temp. (Which was totally off because we had it at 65 and it felt like 70.) Being that we could hear others so well from inside the room makes me believe they could hear us as well which is not a comforting thought when you finally get away without your kids for a few nights. Overall the experience was still good but they need to work on a few things for that expensive of a hotel. I'm just not sure the value is there if you are spending that much a night and can clearly hear everything going on outside your room. read more

It's hard to write a review for The Cliff House; like a rose with thorns, it's beautiful to look at but full of imperfections. Having dined here previously -- and on this visit -- the restaurant is "good" but not great. Having a drink in front of the restaurant entrance (in the lower lobby) and listening to live music is a treat; better than the cuisine inside. The hotel itself is a strange throwback to earlier days of hotels, yet the level of service just doesn't make it. Activities, exercise, movies, music, and nature walks fill the daily schedule, with the cute town just a few miles away. No "house car" to drop you off, as far as we could tell, so make sure you have a vehicle. Front desk service is polite if cold; tightly holding on to room upgrades despite every attempt to pry them free. Be advised the hotel is LONG, and our first room was WAY at the end - a very long and annoying walk through passages, elevators, stairs, back hallways, and even an art gallery until you get to civilization - the lobby. Be sure to ask to be put in a room next to the lobby area. This is NOT a Ritz Carlton or Four Seasons, so do not expect that level of treatment or service. Chocolate at turn down? Nope - because there wasn't a turn down service. Cookies or fruit in your room? Think again. Mini bar? Not a chance. They do have coffee and water "stations" every so often, since you could die of thirst walking to the far end of the hotel without these beverage stops. The common areas are beautiful, and the vibe is relaxing, quiet and clean. The rooms (and we did not convince them to give us a suite) are smallish, especially for the prices. Views on the ocean side can range from solid to amazing, but the overall room quality and layout are absolutely not five stars. Two stars is a gift to this resort, which has a long way to go (better training and new management) before it can claim to be a high end property. read more

A captivating view. We watched a lobster fisherman at work in the cove below as we ate our lunch with the blue sea backdrop. Service friendly and properly attentive (only one other table active, but server didn't dwell with us to fill time). Lunch portions too large, in general. Decent food, but no exclamations over flavor. Small but diverse drink selections. Prices not out of this world, but no bargain either. The kind of place to take time, just to absorb the beauty. read more

A beautiful resort that does not recycle. Trash cans by the pool and bar are always filled with hundreds of reusable plastic cups with their logo on them. I would give this resort 5 stars if they implemented a better recycling plan. After talking to the staff about implementing a recycling plan they agreed it's disgusting and the owners refuse to do anything about it. read more

i've stayed at cliff house twice for corporate retreats and overall this is a beautiful hotel with great food, conference room space, and beautiful views of the ocean. the rooms are really clean and have a nice set of amenities, i particularly liked the lotion. the fleece-lined flannel bathrobes are amazing, i loved wearing mine in the room and then learned they are also offered for sale in the gift shop. outside of the rooms on every floor is a keurig with coffee, tea, and milk, which is a really nice touch since it also offers varieties of flavors. the lobby is beautiful with floor to ceiling windows and so many types of comfy chairs and tables that allow you to just sit and take in the views. we especially liked sitting around the fire and with a huge table we could easily work while ordering food and enjoying the warm fire in winter. the wifi works great and we had no issues with our meetings. we were able to easily use video conferencing through the room audio and video system. the staff also kept us very well fed the whole time. read more

Well...the old girl has lost her luster. I've been coming to Maine for all of my life and following the one year renovation, my husband and i decided to go for a night between Xmas and New Years. The service is - in a word - scattered. Lack of communication between staff, reservation notes, and general friendliness is lacking and inconsistent. Two stars because of the location - which is generous. I can't say I'll be back. The clientele here is not what it once was, too many children and families, and it is entirely too accessible for a lower class of people thus bringing down the overall experience. read more

My wife and I have spent the last two Valentine's Day weekends here and it has everything you want for a mid-winter getaway on the Atlantic coast. The food is great and rooms are beautiful. But really, there's nothing better than hanging out in the cozy "living room" looking out at the epic waves crashing agains the cliffs while drinking wine, listening to live music, and playing a few rounds of Uno. read more

https://www.destinationhotels.com/cliff-house. Beth & I just paid a visit to my old workplace about 42 years ago when Kathy Weare owned it. All the changes in the architecture & scenery were beautiful! I must say though their staff (2 young men behind bar downstairs) were anything by attentive, welcoming or the least bit thorough? There were 4 people at the bar Beth & I included. The other two ladies sat down 5 minutes after us and were served and on their way. I had to ask for a wine list; still no hello or welcome.... I go to the rest room and come back and we are the only two at the bar and they still haven't even made eye contact! Soooo Beth says excuse me sir, but you just lost two customers! With a pouty face the staff member (he is not a bartender) says I am sorry! Wow so freak'n weak. This will be placed on yelp and everywhere else I can place it. The more I think about it the more it makes me cringe! It takes a lot for myself to get upset, but this unacceptable deplorable behavior in a well respected establishment (I am guessing) is just crazy. Never again and my thoughts will be expressed whenever I have the forum!! Try teaching some basic 101 customer service skills to your employees! read more

A little expensive but wonderful food and nice view. Went there on a Friday and there was live music which was awesome.

Beautiful resort - incredible views. We will be back again without a doubt. I would not recommend eating here which is a bummer as their food is really over priced and not that great read more

It's in a beautiful location and the hotel is well-appointed. But it doesn't feel remotely cozy and the staff are professional but not personable, for the most part. I was shocked that, given the circumstances of an impending snowstorm that was suddenly predicted to be bigger than initially thought, they gave almost zero empathy or wiggle room on their checkout policy in the middle of January. For childcare reasons, I needed to get back up the coast to home a day early from a two-day stay. I explained the sudden situation at 3:30pm, namely that I had to check out unexpectedly due to the snowstorm. They said "the best they could do" was half a night's rate - well over $100 for 4 hours' late checkout. I'm shocked at how corporate and cold their response was, especially under the circumstances. Disappointing. read more

Came to Maine for a long weekend getaway and tried to stay here but they were totally booked. Ended up in Kennebunkport instead. Drive to Ogunquit for lunch and thought we would check the hotel out for our next trip and have a drink and was denied entrance at the security gate. Was told you are only allowed entrance with a reservation. I will just bypass this opportunity and go to Kennebunkport for my future travel. read more

This place is magical. Can't say much more than that. Stunning views, gorgeous rooms, and a super relaxing spa experience all combine to make this one of my favorite hotels ever. The restaurant leaves a little bit to be desired for this quality of hotel, but please explore Ogunquit and all it has to offer in the way of dining-you'll be glad you did! Also check out Perkins Cove, the Marginal Way and the beautiful local beaches. I have only traveled here with my husband, so I am not sure how family friendly the hotel is, but I can tell you it is a great spot for a romantic getaway. Fall is gorgeous, too!! read more