Jessica was amazing for botox. It was my first time here, definitely would come again.read more

They sent me a text the night before my appointment to cancel. I had two services booked. They…read morewaited until closing time to cancel the appointment instead of having the respect to call me. This is the SECOND time they messed up my appointment. The first time they "lost" my appointment and had to send me to Short Hills because of their mistakes. Still waiting on a phone call to reschedule. They took my credit card information for the appointment. I guess they just don't care??

The interior space (inside the scientology church) is indeed very nice and relaxing, however the…read moremedical services are not. The condition I went for was not only not addressed, but I got a serious burn on my face by this doctor. Never again! Oh, and she has such an attitude - probably to make up for the lack of skills.

Dr. DeJuliis is the only person I trust to keep my skin looking refreshed and youthful. When I tell…read morepeople my age, people usually don't believe me. She and her whole staff are lovely and take the time to give me great service and answer all my questions. Highly recommend.

Have recently changed to a different Laser Away location because of my experience at this location…read more Overall, the nurses and nurse practitioners who have done my laser services have been wonderful and I thank them! My experience was more so lacking and disappointing due to the customer service end of things. To start, on my 1st appointment was "tricked" into changing my package as a sale was going on. I was told that my legs would be FREE with the current promotion they were running. I was handed a tablet to sign but was not told or shown any price and didn't think at the time (which in hindsight I realize was naive) that I would be paying anything as I was told it would be FREE. When I called the center afterwards and Comenity - there was no way to undo this. So from the start, I was not happy but I still continued to attend the location afterwards - chalking it up to me being naive and not asking questions but the frustrations continued. Very often I would arrive to my appt and be told I would have to wait longer due to staff being out. I understand this happens but it was quite frequent and I would have preferred a call or prior notice. A lot of times I'd have other plans afterwards or work that would be affected. One time; I also wasn't even able to do all my services because my appointment time was delayed by so much. My last disappointment where I decided it was time to find a new location was back in February. As you know we've had a very harsh and brutal winter. This location opens at 10 and I had my appt at that time. I arrived 10 minutes early, which is standard for me and i believe the right thing to do. I arrived to the door the same time as a worker. She looked at me with a not so nice or approachable look and I said "Hi, I have a 10 appointment, am I too early?" And she said "yes!" And just let herself in- although there were two other works inside and a lobby/waiting area. I was definitely upset because it was freezing out and I could've been waiting inside. Initially I thought maybe this person was a manager or maybe needed time to get things in order before opening, but again, there were two other women sitting inside at the front desk. In addition, I come to find out she was one of the nurses - as she performed my services that day, which was so awkward. I was very upset after the interaction and thought it was very unprofessional and not a good example of customer service ESP considering the harsh cold and turning me away. But I am not a rude person and would never make a big ordeal, so I just took the mental note and as mentioned earlier this you could say was my final straw and I knew I needed to find another location. The main reason I am sharing my experience is so no one else gets conned into a "free" service and then be financially responsible to pay more. This is the most disheartening part of my entire experience. I understand that this not reflective as the entire company - as I had a great first appointment at another location.

I don't recommend CoolSculpting--or any services--at LaserAway. My appointments were rescheduled…read morethree times due to vague "staff emergencies," at both the Hoboken and Clifton locations. For the price, the experience and results just weren't worth it. My original appointment was scheduled for April 29, but got canceled due to a "double booking." I wasn't able to reschedule until a month later due to travel. That rescheduled appointment, now set for May 26 at a different location, also got canceled--again due to staff issues. (It also happened to be Memorial Day weekend, which made the situation feel even more avoidable.) I finally had my first session on June 6, over a month later than planned. The staff was nice, but honestly, the procedure was so basic I could've done it myself. The sales pitch made it seem like you needed a nurse practitioner to avoid risks like "polyps" or poor results, but the process was extremely simple and the difference was barely noticeable. Definitely not worth the hype or the price tag. I scheduled my second appointment for July 25, the earliest possible based on their 30-day policy--but surprise, it got canceled too due to another "clinical staff emergency." I was told one of the two clinicians was in a car accident (which is awful, of course), but it's pretty concerning that they only have two staff members handling everything. I'm now booked for August 7 in Hoboken. Today is July 24. Let's see if they cancel on me a fourth time. What started as something I hoped to complete by May might not even finish by August. Save your time and money--go somewhere private and more professional. This chain is just not it.

I just had my third session for full face laser hair removal and am SO PLEASED with this place! The…read moredoctor performing the procedure is so nice and always making sure it is as painless as possible. I do have a high tolerance for pain but this isn't nearly as painful as I thought it would be! The pricing can't be beat either.

I recently got botox with Nurse Maggie. She was gentle and explained the whole process. I'm very…read morehappy with my results. Botox is a nice treat for myself and I'm glad I went with her.

I have had numerous hydrafacials with Aesthetica and absolutely love them. I started the…read morehydrafacials for my wedding a year ago and was immediately hooked after seeing how amazing my skin looked for days/weeks after, so I kept going back to get that amazing glow post wedding and because the staff is incredible, personable and provide excellent customer service. One of my experiences was a bit off, but Aesthetica took action immediately and went above and beyond to correct it which shows that they truly care about their clients and the experiences they have at their office. Based on everything I have experienced with them I have no doubt that they the best of the best in the area for any of your facial needs. I highly Recommend them to everyone and cannot wait to go back for my Next appointment. Stop reading this review and book with them immediately, you won't regret it.

Communication. If the doctor is out of town on vacation and…read morehad booked appointments, do better to contact the client. We (my sons and I) drove from Hillside to get there. No one else as available to see us. We never returned after that. Very disappointing

Upon arrival, patients must wait in their car and send a text notification to a designated phone…read morenumber. As soon as the office is ready for you, staff will come to your car and escort you in. You must wear a mask. I usually arrive a few hours before my appointment time, so I have no complaints about wait times. I first became a patient of Dr. Downie 16 years ago when I was living in NJ and her office was at another location in Montclair. I needed a doctor who specializes in the treatment of African skin, which easily scars and hyperpigments. A few customers in my hair braider's shop recommended her. Dr. Downie successfully treated my melasma because I have not since had a recurrence. Dr. Downie is both my medical and cosmetic dermatologist. I drive over and hour and a half from Eastern Long Island to see her. She has performed on me many cosmetic procedures, which beautify my skin. I use the skin and hair products she recommends. My scars have reduced significantly, and my hair is now growing like wildfire. I have never received more compliments from strangers about my image. All staff are friendly and professional. I will continue patronizing Image Dermatology because of the stellar treatment that I get here.

Beautiful experience today with my first session here at the englewood location! This is not my…read morefirst laser visit, as I had previously been attending another location. When I walked in, I was greeted warmly and immediately brought to my room for my appointment. Jenn took care of me today and she was great! She was very warm, checked in with me asking if anything has changed in my medical history & also provided me with aftercare instructions - I am always appreciative of those reminders! I was in and out fairly quickly for the amount of areas I do my laser! The location was pristine and you can tell there is a pride in how the center looks, as well as in the how the employees conduct themselves - the customer service was top notch! I am excited for my next visit and future sessions!!

I made every effort to resolve this matter privately before posting this review, but unfortunately…read moreI have reached the end of the road. After my lip filler procedure, I was unhappy with the outcome and ultimately required dissolving treatment. I contacted LaserAway multiple times in an attempt to reach a fair resolution. I worked directly with a director named Bryan Dickerson who offered half of the value of the syringe as store credit. However, despite my follow-up emails accepting the offer and requesting confirmation of the terms, I never received the promised follow-up or final resolution. I also disputed the charge with my bank, but the dispute was denied, leaving me to absorb the full cost of an experience that I believe was not handled appropriately. The photos I am sharing are of my own results following treatment. They reflect my personal experience at this location. If you are considering lip fillers here, I encourage you to carefully review my photos and make your own informed decision before choosing Gen as your injector. I gave LaserAway every opportunity to resolve this matter privately. Since they failed to do so, I am now sharing my experience publicly so others can make an informed decision. I even went to your Stamford, Connecticut location, where the injector asked me, "Who did your lips?" When I told her they were done at your Englewood, New Jersey location, her reaction was, "Whoa." I just replied, "Yeah... I know." It was honestly embarrassing knowing the work had been done by another LaserAway location. What makes this even more frustrating is that after my first procedure, I was told to get more filler because it would correct the lumping. When that didn't work, I was later told that my lips simply "didn't accept the filler." I stand by my experience, and when I decide to have my lips done again by another provider, I will gladly post those results so people can see the difference for themselves. And I let someone like Gen poke, poke and poke.

Love this place. Convenient. Clean. Pricing are good. And Dr Hardik is the best!! Highly recommend!read more

Dr. Soni is knowledgeable and great! I get laser picosure tattoo removal. Dr. Soni does not…read moresugarcoat things just to make a buck. He tells you things in the spirit of honesty and leaves you to decide if you want to go through with it. That right there gave me very good vibes. I took a break from getting tattoo removal for a few years because I needed to handle family and financial issues, but I definitely plan on going back. The pricing is also very fair! I highly recommend. Thank you guys for all you do. -Brendan N.