Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

I have been trying since Monday Jan 5th to talk to someone in the Short Pump office with no…read moresuccess. I have called and left several messages with no return phone call or text messages. Want to make an appointment for teeth cleaning for my husband and to request copies of my x-rays to hand carry to my oral surgery appointment on Jan 14th. My very first appointment was professional and pleasant. Very disappointed.

To tell the tooth, I thought River Run couldn't get any better, but I was wrong! I love this…read morelocation in Short Pump so much more than the Richmond, Shrader Road office! I definitely will "root" for this dental practice! It's in an office building behind the Lidl, on the 2nd floor. The patient lounge is just as aesthetically pleasing as their sister office. Cool hues, relaxing seating and a generous beverage/snack bar. I was ushered in and went through the standard Covid protocols before being led back to see my "new to me" dental hygienist. Let me just rave about Christine... she's not only gentle and professional, but she's charming and personable as well! A winning combo to set even the most trepidatious patient at ease. She offered their extensive comfort menu, I declined as I weirdly love going to the dentist and getting my teeth cleaned!! I actually look forward to it! Christine was awesome and we spoke like we were fast friends. I "crown" her Queen Hygienist! I had a small pinpoint cavity which needed to be filled and Dr. Wheeler graciously fit in to her busy schedule. Although I had to wait a bit (my choice), I didn't mind because it saved me from making a second trip. So convenient as I didn't want to make another appointment during to Covid. Dr. Wheeler hummed as she quickly filled my cavity and the only uncomfortable part of the process was the rubber dam they use for safety protocol. I've referred many family and friends to River Run, they even give you a referral reward! Their attention to detail is not acci-dental, no, they prepare their patients for excellent care! River Run deserves a "plaque" for their customer service!!

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

Hand's down one of the best dental/medical groups we have encountered. They got the approval of a…read morefamous Orthodontist Dr. Neal Kravitz who we met out of town and raved about James River Orthodontist. We couldn't be happier! Cost, professionalism, care and staff. After two and a half years to use the big day, my daughter's braces are off

I chose to visit after seeing a friend/employee share a promotion on social media. I came for an…read moreInvisalign consult and was so impressed at the chairside care and friendliness of all the staff from the moment walking in, xrays, billing, consultation, and follow-up. The office is modern and vibrant, the staff are so kind and empathetic, and the location is convenient. Highly recommend scheduling a consult and experiencing top level care!

My first time here they took about 18 x-rays for mine and my wife and then we had to do a lot of…read morestuff I think was overpriced so I went to a different place for a second opinion was a lot better price than this one but now I just want to get my teeth clean, and they would not do it unless I'll do all the stuff with it also too like they want me to. But other places was fine with it but I have to wait until August to do it because Insurance. Plus they put a temporary teeth in my gum the about over two week my gum was still very sore to the touch from inside and outside.

The Administration & the Billing department is very bad. They never call you back, they said 1-2…read moredays waiting time to call you back. After 2-days i called and receptionist picks up and she can only take the message but cannot do anything more than that. I had been billed for a charge for a service that was done 1 & 1/2 year back. When i called MetLife they said the billing department need to resubmit the claim. The administration and the billing department is very poor. All they need is narrative the procedure why crown replaced. It has been 18 months and they charge directly to me to pay. I have no phone line to email to talk to billing. Chandra N.

I have a foreign exchange student in my care. Sadly, she developed an abscess and needed a root…read morecanal. The entire staff was so welcoming to her, easing her nerves a little. Dr. Murchie was so kind and patient with her, forever grateful. Thank you all!

I recently went to Goochland dentistry and saw Dr. Gillespie. I had to have some extensive work…read moredone and she and her assistant were amazing. They didn't leave my side for two hours! The technology was also extremely helpful and I can honestly say I am not as afraid to get dental work done anymore! The staff is also amazing and you just feel really safe and taken care of!

This place gets a lot of hype but I was severely unimpressed with my visit there... the doctor was…read more45 minutes late to my appointment and the staff were unprepared for the visit. Not returning!

She is the BEST dentist EVER! I want to be little again, so that she can be my dentist!!! I tell…read moreher every time that I go in, that this is the Disney World of Dental practices! The entire staff goes out of their way to make your child comfortable, and for them have the most enjoyable experience possible at a dental appointment! The staff feels like part of our family, especially Dr. Holly Lewis! She has performed approximately 5 dental surgeries on my daughter, and I will not let anyone else put their hands in any of my three children's mouths! I don't know what we are going to do when my kiddos are too old to see Dr. Lewis! I have sent numerous people to her, and everyone loves her! Trust me, she is the BEST! Dr. Lewis puts the Sparkle in Sparkle Dentistry!

Dr. Mengji and her staff are absolutely fabulous! She always takes time to explain procedures and…read moregave me the best treatment plan. The only dentist I have consistently kept coming back to and that's because of the quality of care I have received! Her staff consists of the sweetest people you will meet every visit better than the last. I will always recommend people to this practice!

Dr. Mengji is the best. She is so so friendly, does great work and always make me feel right at…read morehome with her. She has a great team and I truly love her and this place.