I had an amazing experience at Enchanted Shoe Repair in Columbus! I brought in my Dr. Martens boots…read morewith a damaged zipper, and they absolutely brought them back to life. The repair was done beautifully -- the stitching is clean, strong, and looks almost like original. You can tell they really care about quality and detail. My boots feel sturdy again, and the zipper works perfectly now. Customer service was also excellent. He was kind, professional, and clearly knows his craft. It's not easy to find this level of skill and care anymore. I highly recommend this place if you need any shoe repairs. I'll definitely be coming back!

I wanted a pair of shoes dyed. I don't live in Columbus, so I FedEx the shoes to Enchanted Shoe…read moreRepair. Besides doing an excellent job, Enchanted kept me informed of the receipt of the shoes and when the shoes would be returned. The shoes were returned as promised. They exceeded my expectations. A plus and a 5 Star. Thanks to them,

I paid $110 per pair to have two pairs of Red Wing boots repaired, and this place still managed to…read morescrew up the basics. I was told my boots would be ready. They weren't. That wasted my time and forced me to make another trip. When I finally picked them up, I still had to put in new laces, clean the boots, and condition the leather myself. That's basic craftsmanship. If I'm paying premium prices, I shouldn't have to finish the job at home. That's like paying for a steak and having to cook it yourself. The shop was a mess, and the workmanship matched it--sloppy. No attention to detail, no pride in the work, just "good enough." This was my first and last time here. I'll take my boots straight to Red Wing from now on. If you're charging top dollar, start delivering top-dollar work.

Great guy that owns and runs the shop. He does quality work that you will be happy with.read more

Quality shoe care and repair can be found at Dr. Shoe in Worthington. Just a few miles north of…read moreInterstate 270, this is the place to bring finer Mens and ladies shoes for the attention needed to keep them in good shape for years to come. As evidenced in my photos, they do provide reselling services and corking services for Birkenstocks. This is a service that sometimes can be difficult to find, but they do a great job, and I was pleased with the work completed. I've had my Birkenstock sandals for years and, thanks to Dr. Shoe. they are a comfortable lifetime investment.

Bottom Line: I can finally wear my boots…read more This is old school craftsman. You walk in and the place is full of stuff; People's boots, purses, luggage, leather briefcases, leather jackets, and much much more. I had a simple problem. I needed a pair of boots stretched. I have large feet. Sasquatch like. I brought in my Ariats that have been sitting in my closet for 3 years now. The owner is behind a counter piled up with jobs he is working on and equipment he uses to do his craft. He is brusque. "$45. 2 weeks" I think at first "That's a lot to stretch some boots" I go back. He says, brusquely "If they are still tight tell me where, toes, ankles, shaft/calves? I will stretch again" I tell him that I am leaving for work and that I am a flight attendant and I won't be back in town for a month, can I try them when I get back and let him know? He looks at me and nods. I finally get home and try the boots they fit great. So in this crazy economy is $45 a lot of money? To me it is, but to pay a craftsman for a craft that will soon be hard to find, it is well worth it. Bottom Line: my expensive boots have finally made it out of the closet thanks to Dr. Shoe! Extra points for honesty - I went in the other day with a large cheap piece of luggage that had the zipper broken on an outer pocket. He said it will cost you double the cost of a new suitcase to repair that because it would have to be done all by hand and I would have to charge for my time. Thank you!

Great reviews so maybe there's a personal problem at hand…read more I visited in need of boot lift replacements. Fair price. Owner, I suspect, was sitting down texting. He said that a 20-minute job would take 10-days (!) ... and that he was busy. So am I ...

Quick turnaround on my repairs, and saved me tons of money by getting a heel guard. I took leather…read moreboot and leather shoes to get heels repaired as I walk with a heavy heel.

Shined my boots while I waited. A little expensive, but very pleased with the results.read more

Needed 1 boot sole fixed. The gentlemen took the boot and I was told 1 week. Picked up on day it…read morewas promised. Boot was fixed. I took off one star because he just used 2 small finishing type nails and some how didn't go through the sole where my foot would be. It looks janky from the bottom side, but honestly who looks at the bottom of your feet! I was happy to keep an13 yr pair of Ugg boots that still look amazing and are so warm and dressy!

I meant to give a thumbs up on all but missed o e selection....nonetheless, I love going to this…read morelocal experienced joint owner shop as the customer service and results have never let me down! Alterations and shoe repair, I've tried them out for both and have not been disappointed...

I have taken a pair of shoes for me and a pair for my husband. The repairs were done very well. The…read morefirst pair cost more than I expected, but the repair was done well. The second pair was about the same cost, but a little more work was required, and the shoes came out well. I would definitely take my shoes here to be repaired.

I had a several-years old bicycle handlebar bag on which one of the straps had broken free from the…read morebag. I took it to The Grandview Shoe & Luggage Repair and the woman behind the counter could not have been more helpful. The repair was reasonable with only a few days turnaround. I would recommend them whole-heartedly!

I needed a dress to wear to a wedding tomorrow (fitting issues with what I have) so I stopped in…read more It is also a resale shop, aside from shoe & luggage repair. There is a rack full of cocktail dresses right inside the door, and I found 3 to try on. Two of them worked, so I purchased from the friendly clerk behind the counter. They have clean fitting rooms, and a huge selection of mens & womens clothing, shoes & accessories. GREAT prices. There is parking in the back. Awesome!

A job that should have taken 5 minutes was promised to me for 3 weeks because of the owners'…read morevacation schedule. I accepted this, but when I went back on the promised date to pick up the sandal, which only needed a grommet put through the buckle, it still wasn't done. The explanation was that the owner still hadn't come back into the shop to complete backlogged orders. And the job was paid for in advance, $10.50. I will NOT be bringing any more of my business here, but instead will drive to the shoe repair in Reynoldsburg on Aida Dr., where prices are better and they sometimes work while you wait.

Brought in shoes that needed to be tighten with elastic in the back. He actually made them looser…read moreand did not have them done when promised-even 6 days later! Horrible, sloppy stitching with a Beverly Hills price. I am asking for my $$$ back as I will have to take them elsewhere for repair. Just awful and no apology for not having them done on time or for the shoddy work.