Quality shoe care and repair can be found at Dr. Shoe in Worthington. Just a few miles north of…read moreInterstate 270, this is the place to bring finer Mens and ladies shoes for the attention needed to keep them in good shape for years to come. As evidenced in my photos, they do provide reselling services and corking services for Birkenstocks. This is a service that sometimes can be difficult to find, but they do a great job, and I was pleased with the work completed. I've had my Birkenstock sandals for years and, thanks to Dr. Shoe. they are a comfortable lifetime investment.

Bottom Line: I can finally wear my boots…read more This is old school craftsman. You walk in and the place is full of stuff; People's boots, purses, luggage, leather briefcases, leather jackets, and much much more. I had a simple problem. I needed a pair of boots stretched. I have large feet. Sasquatch like. I brought in my Ariats that have been sitting in my closet for 3 years now. The owner is behind a counter piled up with jobs he is working on and equipment he uses to do his craft. He is brusque. "$45. 2 weeks" I think at first "That's a lot to stretch some boots" I go back. He says, brusquely "If they are still tight tell me where, toes, ankles, shaft/calves? I will stretch again" I tell him that I am leaving for work and that I am a flight attendant and I won't be back in town for a month, can I try them when I get back and let him know? He looks at me and nods. I finally get home and try the boots they fit great. So in this crazy economy is $45 a lot of money? To me it is, but to pay a craftsman for a craft that will soon be hard to find, it is well worth it. Bottom Line: my expensive boots have finally made it out of the closet thanks to Dr. Shoe! Extra points for honesty - I went in the other day with a large cheap piece of luggage that had the zipper broken on an outer pocket. He said it will cost you double the cost of a new suitcase to repair that because it would have to be done all by hand and I would have to charge for my time. Thank you!

I had an amazing experience at Enchanted Shoe Repair in Columbus! I brought in my Dr. Martens boots…read morewith a damaged zipper, and they absolutely brought them back to life. The repair was done beautifully -- the stitching is clean, strong, and looks almost like original. You can tell they really care about quality and detail. My boots feel sturdy again, and the zipper works perfectly now. Customer service was also excellent. He was kind, professional, and clearly knows his craft. It's not easy to find this level of skill and care anymore. I highly recommend this place if you need any shoe repairs. I'll definitely be coming back!

I wanted a pair of shoes dyed. I don't live in Columbus, so I FedEx the shoes to Enchanted Shoe…read moreRepair. Besides doing an excellent job, Enchanted kept me informed of the receipt of the shoes and when the shoes would be returned. The shoes were returned as promised. They exceeded my expectations. A plus and a 5 Star. Thanks to them,

Mike is extremely talented, professional and passionate about shoe repair and recrafting. To date…read morethey have completed work on 5 pairs of shoes and another leather working project for me. Western boots, heals, top lifts and full resole projects. Even an awesome Sperry sole conversion. Mike is full of knowledge and runs a wonderful shop. The prices are very reasonable, especially once you see their craftsmanship. 100% support this business. I'd suggest the shop for basic projects as well as full on creative recrafting projects.

Mike was very kind and helpful! My leather handbag was restored after a hand sanitizer leak left a…read morelarge, visible stain. After Mike thoroughly cleaned the bag, it looked much better, but the stain was still somewhat visible, and Mike offered to do a bit more work on it to blend the color of the leather more as long as I could give more time to work on it. The stain is now barely detectable, and I can use my bag again! The pricing was very reasonable, and I found the timeline for work to be very reasonable, especially considering the amount of labor needed for my request. I'll be back for future leather needs!

Shined my boots while I waited. A little expensive, but very pleased with the results.read more

Needed 1 boot sole fixed. The gentlemen took the boot and I was told 1 week. Picked up on day it…read morewas promised. Boot was fixed. I took off one star because he just used 2 small finishing type nails and some how didn't go through the sole where my foot would be. It looks janky from the bottom side, but honestly who looks at the bottom of your feet! I was happy to keep an13 yr pair of Ugg boots that still look amazing and are so warm and dressy!

Great quality repair and great conversation. It's so hard to find a good shoe repair shop and I'm…read moregrateful to have found this one.

Great reviews so maybe there's a personal problem at hand…read more I visited in need of boot lift replacements. Fair price. Owner, I suspect, was sitting down texting. He said that a 20-minute job would take 10-days (!) ... and that he was busy. So am I ...

I had a several-years old bicycle handlebar bag on which one of the straps had broken free from the…read morebag. I took it to The Grandview Shoe & Luggage Repair and the woman behind the counter could not have been more helpful. The repair was reasonable with only a few days turnaround. I would recommend them whole-heartedly!

I needed a dress to wear to a wedding tomorrow (fitting issues with what I have) so I stopped in…read more It is also a resale shop, aside from shoe & luggage repair. There is a rack full of cocktail dresses right inside the door, and I found 3 to try on. Two of them worked, so I purchased from the friendly clerk behind the counter. They have clean fitting rooms, and a huge selection of mens & womens clothing, shoes & accessories. GREAT prices. There is parking in the back. Awesome!

How do you mess with someone in the land of shoe repair?…read moreWell ... 1) You could put oversized heals on their boots to unbalance it. 2) Then say, it's "regulation," oh OK. 3) Then put black paint all over their leather soles. 4) Then hand them a boot with wet paint so their hand is blackened. 5) Then leave glue on upper portion of their boot. 6) Then, of course, serve the customer who came behind them first. 7) Then say you're securing heal with a nail but don't. 8) Then grind up their good heals, outer edge for max damage (my favorite). Perhaps there was a nail, in the side of sole so it now splits? Thank you so much.

I brought in a new pair of Vionic sandals to have altered. Darell said he would shorten 2 straps…read moreand my shoes would be ready in about 2 weeks. The whole process took close to two months. After not hearing back from him in a month, I called back to be told he hadn't started working on them. He asked to be given a few more days but they still were not started. After calling again a week or so later, I came in to pick up my sandals, ticket in hand, only to be told he had given my sandals to someone else. After 3 or 4 days the other person returned my sandals and when I came in to pick them up, I learned that only one of the 2 sets of straps were altered. I took them home only to find out sometime later that the back heel straps were cut and altered ( the wrong strap) and now, after not that much wear, I need to take them to another shoe repair because the stitching done by Darrll is all unraveling.

A job that should have taken 5 minutes was promised to me for 3 weeks because of the owners'…read morevacation schedule. I accepted this, but when I went back on the promised date to pick up the sandal, which only needed a grommet put through the buckle, it still wasn't done. The explanation was that the owner still hadn't come back into the shop to complete backlogged orders. And the job was paid for in advance, $10.50. I will NOT be bringing any more of my business here, but instead will drive to the shoe repair in Reynoldsburg on Aida Dr., where prices are better and they sometimes work while you wait.

Brought in shoes that needed to be tighten with elastic in the back. He actually made them looser…read moreand did not have them done when promised-even 6 days later! Horrible, sloppy stitching with a Beverly Hills price. I am asking for my $$$ back as I will have to take them elsewhere for repair. Just awful and no apology for not having them done on time or for the shoddy work.

What an awesome experience! Brian is a rockstar! Super friendly and quite skilled. I love my…read morebeautiful, bright, yellow suede Hoka sneakers SO much, and was worried that all the wear and tear that I had put on them would not be able to be erased, but Brian worked his magic, in only a few days (even with it being a holiday week)and they're beautiful once again. . I would recommend this business highly! Amazing customer service they get back to you in a timely fashion and work was done quite quickly.

Really nice little spot prices are very reasonable and they do a great job fixing your kicksread more

I paid $110 per pair to have two pairs of Red Wing boots repaired, and this place still managed to…read morescrew up the basics. I was told my boots would be ready. They weren't. That wasted my time and forced me to make another trip. When I finally picked them up, I still had to put in new laces, clean the boots, and condition the leather myself. That's basic craftsmanship. If I'm paying premium prices, I shouldn't have to finish the job at home. That's like paying for a steak and having to cook it yourself. The shop was a mess, and the workmanship matched it--sloppy. No attention to detail, no pride in the work, just "good enough." This was my first and last time here. I'll take my boots straight to Red Wing from now on. If you're charging top dollar, start delivering top-dollar work.

Pretty much what I expected of a shoe repair shop in downtown Westerville. Small but neat shop,…read morelots of shoe accessories available. Friendly, expert owner. Reasonable prices, and helpful explanations of what repairs could be made. My mom brought her sandals for repair, replacing them would be expensive, but the repairs are reasonable. It'll take a few weeks, but it's an old-school shop with no extra staff. Oh, one surprise: when I walked in I saw they sold hot sauce and a few other things, diversifying income. No biggie. But I saw cat towers and toys and beds all over, thought maybe he sold them too. Nope, just there for the playful shop kitten. Super cute, skittish but friendly. Shop dogs and cats are a plus in my book.