Mike is extremely talented, professional and passionate about shoe repair and recrafting. To date…read morethey have completed work on 5 pairs of shoes and another leather working project for me. Western boots, heals, top lifts and full resole projects. Even an awesome Sperry sole conversion. Mike is full of knowledge and runs a wonderful shop. The prices are very reasonable, especially once you see their craftsmanship. 100% support this business. I'd suggest the shop for basic projects as well as full on creative recrafting projects.

Mike was very kind and helpful! My leather handbag was restored after a hand sanitizer leak left a…read morelarge, visible stain. After Mike thoroughly cleaned the bag, it looked much better, but the stain was still somewhat visible, and Mike offered to do a bit more work on it to blend the color of the leather more as long as I could give more time to work on it. The stain is now barely detectable, and I can use my bag again! The pricing was very reasonable, and I found the timeline for work to be very reasonable, especially considering the amount of labor needed for my request. I'll be back for future leather needs!

Great reviews so maybe there's a personal problem at hand…read more I visited in need of boot lift replacements. Fair price. Owner, I suspect, was sitting down texting. He said that a 20-minute job would take 10-days (!) ... and that he was busy. So am I ...

Quick turnaround on my repairs, and saved me tons of money by getting a heel guard. I took leather…read moreboot and leather shoes to get heels repaired as I walk with a heavy heel.

I paid $110 per pair to have two pairs of Red Wing boots repaired, and this place still managed to…read morescrew up the basics. I was told my boots would be ready. They weren't. That wasted my time and forced me to make another trip. When I finally picked them up, I still had to put in new laces, clean the boots, and condition the leather myself. That's basic craftsmanship. If I'm paying premium prices, I shouldn't have to finish the job at home. That's like paying for a steak and having to cook it yourself. The shop was a mess, and the workmanship matched it--sloppy. No attention to detail, no pride in the work, just "good enough." This was my first and last time here. I'll take my boots straight to Red Wing from now on. If you're charging top dollar, start delivering top-dollar work.

Great guy that owns and runs the shop. He does quality work that you will be happy with.read more

I had a several-years old bicycle handlebar bag on which one of the straps had broken free from the…read morebag. I took it to The Grandview Shoe & Luggage Repair and the woman behind the counter could not have been more helpful. The repair was reasonable with only a few days turnaround. I would recommend them whole-heartedly!

I needed a dress to wear to a wedding tomorrow (fitting issues with what I have) so I stopped in…read more It is also a resale shop, aside from shoe & luggage repair. There is a rack full of cocktail dresses right inside the door, and I found 3 to try on. Two of them worked, so I purchased from the friendly clerk behind the counter. They have clean fitting rooms, and a huge selection of mens & womens clothing, shoes & accessories. GREAT prices. There is parking in the back. Awesome!

Tried them out recently based on all of the great reviews. The owner is super nice and my coat was…read moreready when promised. Good experience here and happy to have found them.

Very responsive. We had to shorten the sleeves on a leather jacket with zippers on the sleeves…read more They did a great job.

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.

Vivian was the most accommodating and sweetest person to work with! I had a rush order to get my…read morelace wedding dress shortened, and she was able to finish it with an impressively quick turnaround. Her boutique is so quaint and welcoming, it immediately put me at ease. Vivian made me feel completely comfortable throughout the process and was so easy to work with. Even when I was running late to pick up my dress, she was incredibly understanding and flexible. When I wanted to give her a tip, she seemed so genuinely surprised, which just shows how much she values her customers. The alteration was perfect and the length was just right for my wedding. Highly recommend!

Such great customer service and attention to the little details. Would definitely revommend !read more

This is the cleanest Laundromat I've ever been to. Ester is so helpful and accommodating. She…read moremade my experience unforgettable. And next time Im through Columbus with a tour, I will encourage my my passengers looking for laundry services to come your way. Thank you so very much Ester, you went above and beyond.

Nice new laundromat on East Main. Change machine on premises and you can get detergent if needed…read moretoo. I have used this a few times now and super happy with it. Great for larger loads and heavy loads. Pricing is ok for wash and dry but I drop a lot more in dry but like the larger machines. Hint - go early am if you can. The earlier the better. They also have nice, durable, large laundry bags you can purchase too for $8.