Love this shop! Repaired my antique wall clock…read more Good work and decent price. So happy to have it back up on the wall working!

I wouldn't trust anyone else to care for my antique key wind clocks. He is extremely…read moreknowledgeable, very fair prices and does excellent work.. from cleaning to repair work.

Nov 7, 2024: We have a long case clock, circa 1910-20. The main cannister gear/spring snapped…read moreduring winding. Because he's somewhat local, I called Murray at National Clock Repair. He told me to bring it in. He looked it over and confirmed what I already knew. Murray then went into this long and protracted explanation of how he went to school to learn clock repair, how many years that he's been doing it, and how he makes all his repairs look new again. His presentation was smooth and rehearsed. He finished by showing me some of his work. He gave me a 30,000 ft view of what he would have have to do to repair and restore our clock. Not knowing jack about clocks, I was naturally somewhat impressed. After contemplating my situation, I then asked the million dollar question, how much? Straight faced Murray said without hesitation, $5,000. My OMG reaction didn't phase him. I said we only paid £400 for the clock in the UK and your repair cost is simply cost prohibitive. Disheartened, I gathered up my clock movement and pendulum and boxed it up and headed for the door. Murray said, "Do you have your phone, and could you leave me a review? I said, "But you didn't do anything for me." He said, " You can just say you came in and you looked around and liked my shop." Now I'm beginning to get a little suspicious of his motive. He then said, "Take out your phone and I'll show you where to go." Reluctantly I did. Murray then literally tried to tell me exactly what to write, reaching for my phone, and to give him 5 Stars. He himself then tried tapping on my phone while still in my hands. I pulled my phone back and put it away and said I was quite capable of writing a review. I was getting a little irritated by his pushiness.The more I thought about his coercive tactic, the more I thought how wrong this was. Fast forward a couple of weeks. With a little more research, I found another clock repair guy in Piscataway NJ. Clock in a box, we made the drive. Taking over an hour, he too explained in detail his experience and showed me examples of his work. He examined our clock and found some hidden issues Murray failed to notice. He even gave me a detailed written estimate, complete with a repair timeline and cost ceiling: 1 month turn time and $700. This experience in Piscataway NJ prompted my review about Murray at National Clock Repair. Read ALL of Murray's reviews, not just the 5 star ones. There's a reason for them. If I could leave ZERO STARS I would. I can't wait for a response. ********************************* I received your response on Google saying my extensive and detailed review was "SPAM". Here's a grain of salt to accompany my initial review: I had deliberated for a couple of weeks and thought about it long and hard if I really wanted to expend my time and energy to write a review. So I ask, why would I go to such great length in explaining my experience with your business? Because customers need to be made aware of the experiences of others, good or bad. Attached is the screenshot from my phone with the date and times I called your business. The first call was to your answering machine, no call pick up. The second call was when we finally spoke. The third call was because I missed your business location and needed better directions. If you like, I can also provide my Google timeline on November 7, 2024 showing that my phone location was at your business. Consider your further responses carefully. I really don't think you want to persist by calling me a liar.

Have to agree with many past reviews. $375 to come to your door and another $600 to oil the clock…read moreis absurd. We realized unfortunately that this once probably excellent, professional clock expert was something in the past. Paid the $375 and sent Murray on his way.

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great

Bob was very knowledgeable about clocks. Repaired our 50 year old Grandmother that is still keeping…read moreperfect time.

Clock in time is one of the best services I've ever had in my home. The passion and expertise he…read moreused on my antique clocks was amazing. Please do not hesitate to have him in your home respectable reliable, amazing and reasonable. I had never met him before the time of service. Excellent excellent excellent excellent don't hesitate to choose clocks in time.

Went in to look at watches. There were 3-4 people in the store and zero customers, yet not a single…read moreperson bothered to acknowledge us. While browsing, I noticed the prices were almost double the actual market value. Within a minute, someone else walked in and the owner immediately rushed over to greet them, while continuing to completely ignore us, as if we didn't exist. Even as we walked out, no acknowledgment, no courtesy, nothing. He just kept chatting with his friends. Clearly, the owner is very selective about who he wants to do business with and it's not about customer service.

I had a watch issue that multiple stores said would take 2 weeks just to get a quote and more time…read moreto actually fix the watch. Here I walked in and they fixed it in 5 minutes. They were very kind and gave information on how the watch was broken.

My son was on the eternal search for his first high-end wristwatch…read more Mike Kelly at Precision rode to the rescue. Low key and super knowledgeable, Mike listened to our needs, and directed us to my son's DREAM WATCH! Thanks for the awesome experience!

This operation is a straight up scam. "chase" lowballs you by about 35% on your trade and…read morefurthermore has the balls to claim even that is subject to his idiots inspecting every little thing about it. Meaning they will come up with another excuse to give you less. What an idiot. I have a collection of over 40 watches, valued at hundreds of thousands of dollars and simply wanted to sell a few of them that I have zero interest in owning anymore. This guy lost a rich customer. That's how stupid they are.

I was looking for a handkerchief for a sweet friend . I…read morewas delighted to see all the new ... and old offerings this season. So many wonderful treasures once owned by folks in bucks county. The folks that work here are so kind , friendly and helpful. I love this place!!

I recently had my first purchase experience at this antique store. I am impressed by their…read moreservices, especially the owner James. They really care about their customers and business and I will come back again.

I now use DGE for all my local gold sales. They are honest and fair. Gold, Silver and…read moreparts/broken jewelry.

Great service -- willing to help and knowledgeable ! Greg…read moreand his team were great to work with