Like so many other folks, I booked online, which was super easy. I didn't bother looking at her…read morereviews, though, before I bought the Groupon. I should have. I couldn't wait. What could be better than a deep tissue massage AND a foot scrub? I planned my whole day around the soonest appointment I could get. I blocked off my own schedule, so I would have no clients today. It was going to be a self-care day. I rushed home from a nice lunch with a friend to plan how I was going to get there. I do not own a car, you see, so I take car2go during the week and rent a car on the weekends. You can't drop a car2go in Roseville, so I had to take the bus from Saint Paul. A 20-minute bus ride, with about 10-minute bike ride in below-freezing weather. All to get to my massage appointment I was so eagerly anticipating. By the time I arrived my fingers were numb and my face was red from the cold. I was SO looking forward to the warmth of a cozy massage table. And on the door, I see a sign (among a bunch of other, unprofessional, handwritten notes taped to the door) that said they had closed early today. I wish I had taken a photo. I never received even so much as a cancellation notice -- or a phone call. I really hate to write a one-star review for a small business, but eff you, Rapha Therapy. A very fundamental part of being a professional is actually showing up for your appointments. I understand life throws occasional curve balls, but if you need to "close early" on a consistent basis -- and since so many people have reviewed that you do, it looks like this is a pattern -- you should probably NOT be doing this work. NOTE: I didn't see inside, but the handwritten notes taped all over the front door screamed "this is a dump" to me. Not a place i would want to get a massage, since the scribbled notes all over the door makes me question not only her ethics, but her sanitary standards too.

I bought a Groupon for a 90-minute massage and 15-minute foot scrub. When I arrived, the therapist…read morewas a bit curt, and wasn't ready (I waited while she tried to print paperwork that she wanted me to fill out). They have signs posted in the office stating that Groupon made an error, and that the foot-scrub is included in the massage time, not an "and" like advertised. I was surprised, but the price was cheap enough I didn't argue it. The music in the massage room was upbeat classical, not very relaxing. The massage itself wasn't amazing, wasn't awful, just average. Except that we ended after 65 minutes. Not cool.

CAREFUL CAREFUL CAREFUL!!!…read more Be careful if you make an anppointment in the evening. I made an appointment this evening and arrived about 20 minutes later just to see the girls/therapists pile into a little car right in front of me. They drove off anyway and I have no doubt they knew I was there since more than one turned their head around and looked at me getting ready to come in. Well, tthis tells me one thing... THEY JUST DON'T CARE ABOUT OR RESPECT THEIR CUSTOMERS! Now there was no answer at their phone number so I sent a text instead to voice my frustration. I told them they will not stay in business long if they're going to treat people like that. I mean they could have at least called me back if they planned on leaving, right?? Common courtesy, right? Then I said I will just go to their competition instead if they don't care, but to my surprise I received the following reply... "Go ahead. Losing just one wont hurt us." This made me tell them I would be compelled to post a review to let people know what they did. Here is their next reply... "Go ahead. I have to review it first then it can be publish lol." So, obviously they don't care when it comes right down to it. I'm not saying don't go, but just be advised that if you do, you could end up wasting your time and money driving there. I was really looking forward to checking them out, but sadly I just won't give them another chance after this. Take care everyone!

I called to request a massage last minute because I was able to free up some time. I had trouble…read moreunderstanding the receptionist and asked her to repeat herself twice. The receptionist then asked me if I was deaf and hung up. I don't think it was her accent but in fact the volume set too low on my phone. I think this was very unprofessional and want any others who are looking for a place to know the experience I had myself. I have looked into other reviews and have found other startling information that paints a negative picture of the business. Do not use this business if a certified massage therapist is what you are seeking.

Kate is a naturally gifted empath/extra sensory person who uses a fusion of Swedish and reiki to…read morehelp you heal. She is a consummate professional who is continually learning how to be a better healer. I leave her studio feeling uplifted and buoyant EVERY. SINGLE. TIME. If you haven't tried reiki, and have an open mind to the concept of energy healing, then definitely give Kate a try.

From the owner: I am an intuitive energy healer that transferred into massage naturally. I created “reiki flow” on…read moremy own and started teaching my employees how to do it 3 years ago.

BOO. WTH. OK, so I bought this through my Living Social coupon. I did get a GREAT first massage…read morewith Jason. However, when I booked my second massage a month later, they ended up rescheduling this 3-4 months later. They didn't even call me - I HAD TO CALL THEM to confirm the appointment that morning only to find it was cancelled. SO, I rescheduled it for September 27, 2016 (about 3 months later AGAIN). I called that morning to confirm, and they said their contract with Living Social was canceled... likely b/c they were flaky and unable to fulfill any appointments! So no massage for me 4-6 months after buying this initial Living Social coupon. Really frustrating - small businesses shouldn't offer Living Social and Groupon discounts if they CAN'T LIVE UP TO IT! Changed from a 5 star to a 1 star. BOO. PS The phone number on the website (651) 200-4302 is also disconnected - sounds like the business is going down...The number on Yelp 651 239-9667 still reaches someone, however. Well, when they pick up...

**BAD customer service**: Scheduled an appointment three…read moredays ago. The owner txts me 7 hours before and cancelled. Tried calling her to reschedule, she was very rude and no explanation as to why and she shouted at me too.

Jill is incredibly talented and caring, she provides a beautifully relaxing massage experience. Her…read morespace is lovely. Can't recommend her highly enough!

Great !!! I had my annual cardiology appointment the next morning and my numbers (blood work and…read moreblood pressure) have never been better !!

Very unprofessional massage I had got a 30 minute massage that was interrupted with another…read morecustomer for five minutes and she came back in talking on the phone for half of the time of my massage and after massage was expecting a tip! I mean the massage was decent, but I would save my money and go somewhere else next time. And its not very clean. I feel dirty now.

You call to set up an appointment. They always have some same day openings. There is a bit of a…read morelanguage barrier but we figure it out. The one hour massages are great and I think the price is fair. I paid $90 with a tip. You can add hot stones for extra $10 I think I'll do that next time. I like that they lock the door and you have to ring the door bell. Only people who have called previously or have an appointment can enter.

Great skills all around. Emily is a student on the human body, its structure and moving pieces, the…read moreconnections between them. She has a great eye for movement, posture and spotting issues and weaknesses. She has a very accurate sense of where the issues are and zeros right in on it. She tailors our sessions to my current situation and condition. She's very good at visualizing who I am, where I am at, and communicating to me where I want to be and what I can do to get there. Her work and her thoughts have helped me in everything I do, from hockey to sailing to musical performances. Overall she is professional focused and flexible with my schedule.

From the owner: Emily Savage is a Certified Rolfer™, Rolf Movement® Practitioner and Craniosacral Therapist…read more Rolfing® Structural Integration (SI) can restore mobility, revitalize your energy and leave you feeling more comfortable in your body. Since the body is better balanced and more energized after Rolfing® SI, clients experience reduced levels of acute and chronic pain and higher levels of physical, mental, and emotional vitality.