Conveniently located at the Hazard Avenue exit off I-91 in Enfield. We had a great stay. Clean…read moreroom. Plenty of parking. Friendly staff. Next year when we go to the train show, we will definitely come back.

Incredible stay on a busy weekend. There were two events happening this weekend a kids hockey…read moretournament and a dog show. The hotel was pretty full and the staff did a great job. They were all friendly and helpful. Everything was managed very efficiently and despite being busy everything ran smoothly. The hotel itself has a couple years on it (not old enough to need a remodel) but was well maintained and really nice. Everything was clean and didn't show signs of wear. The bed was extremely comfortable, my wife and I slept like royalty (which is not usually the case even at home). The bathroom was well maintained and spacious. Lastly the breakfast. While it had the normal "Hilton" layout the quality was better than usual. Sure the scrambled eggs were the typical powdered eggs but there were options that were unique. Such as the French toast sticks, lemon poppyseed and blueberry scones, zucchini nut muffin and a few other things I can't recall. Definitely recommend staying here and I am adding it to my Hilton favorites in case I am back in the area. If you stay I hope your experience is as good as ours was.

One of the worst hotels stays I've had…read more The customer service is terrible. The blonde lady working the front desk was extremely unpleasant. Really should not be in a customer service facing position. The hotel was pretty dirty. There were mystery fluids on the floor of the elevators for an entire day that weren't cleaned... and they only have 2 elevators. The AC is also motion activated so I hope you enjoy waking up hot in the night and the room being hot each time you come back to the room. This place is just extremely cheap... you're better off at the Motel 6. We were on a road trip and wanted to utilize the laundry facilities but ended up paying $24 for 2 loads due to the driers not drying at all. The rooms themselves were fine overall, could definitely hear our neighbors having a good time in the next room over through!

The staff is so amazing. I had to get a last minute hotel and they were more than accommodating…read more The rooms are so cozy and big. I felt so comfortable there. They have breakfast from 6-10.

Worst hotel!! HORRIBLE customer service!!! 2 small towels in the room for 3 people and DIDN'T WANT…read moreTO give me a few more towels!!! I could not believe it! Internet only worked after I complained 4 times. And then stopped working 10 minutes later anyway. Rude staff and management. Every time we went to the lobby to complain about something there was already someone there complaining about something!!! Don't waste your money. DO NOT STAY HERE!!!

I wont rate this place cause it is that bad. The manager Rick is very rude and get this kicked me…read moreout of the nasty hotel because I was attacked by a pitbull and he never filed an incident report. I was in the hospital for over 12 hours and needed stitches and he wouldn't even give me an hour or 2 to rest. Not even a discount and has the nerve to tell me I am not allowed back. it's a per friendly hotel who does not check a thing and this dog was not friendly. All I was doing was doing was getting stuff out of my car when I got attacked. Not one I'm sorry zero care in the world. He is super cheap and cares about zero but money. The hotel is run down and nasty but it was affordable but I would never suggest it to anyone. He tampered with my locks so my door wouldn't lock after he found out I talked to corporate. its run like crap and he thinks it's ok to treat people the way he does and actually said American people are rude and want everything. I will not allow any man to ever push me around so I will file everything for the harassment and unsafe room I was in after this attack.

We booked a one night stay, one queen bed room non smoking. When we arrived they had none left and…read moregave us two full size beds - when we asked if they were two queen beds, the worker most definitely misled us and said yes - we questioned it and he again said two queen beds. The room is simply not remotely worth over $60 a night. The dead bolt doesn't work, it's outdated, mirrors have stickers stuck on them, there's mold in the bathroom, the toilet is absolutely disgusting and in need of replacement, there bodily fluids on the wall. There was a used towel hanging up not removed from the bathroom... so gross. Clearly not well cleaned. This place is probably a health violation. Worst mistake ever. Spare yourself. If we were here for more than a night - we'd be leaving.

I was too exhausted to drive home at midnight so I stayed here one night. Wifi was good, room was…read moreclean and the TV channels were good. No, it's no 5 star resort, but I just needed a cheap place to crash and it was fine. Parking was pretty close to the room so no long walk. It was pretty much the only room available at a midnight booking.

First and last time at this location. Check-in was speedy…read more I checked in after 4 pm. I left between 7:45 and 8:15 due to bugs being in the room. Crawling on the wall next to the bed, one was on the night stand clock, and 2 on the ceiling. I personally killed 3 bugs. The problem was bugs in the room. Every edifice/building has critters. But I do not expect the response to be, "We'll send someone just wait til after 9 in your room." That's when management will be available, I was told. Then I took pictures and they took pictures. They then said they're just ants. The last time that I checked, the insects did not have a credit card to pay for the room. I was also offered a different room. None of these platitudes swayed me. I'm sorry, First impressions can be long lasting. I booked through Booking.com and the CS Team is still trying to reach upper management at Enfield for resolution. I'll update as soon as I hear back. In the meantime, I'd suggest other options in that area.

Clean rooms the rates are on par with the area average…read more Probably wouldn't go back though other area hotels seem. To value your business more then Enfield inn.

Company hosted an off site meeting here so I am spending 3 days here & got to know the place well…read more The location is very convenient, right off highway 91. The meeting room is large, all 75 people were no problem with space in the back fit product display. It's hot in the 80s but the air conditioning works well, actually a bit too well & many Europeans complained that it's too cold, we had to up adjust a couple of degrees. The lunch was underwhelming thou, 2 types of wraps with meat & one with veggie, that's it plus a choice of plain vs. BBQ potato chips. It's average place with decent space plus ample parking but it's not s premium joint. You get what you for I guess. If you want a meeting place on a budget, it's worth considering.

Stayed here for business and was really underwhelmed. From the reviews, I figured it would be a…read moretypical Holiday Inn, but the place is really run down. The room smelled of mildew, there was no ironing board to press a dress shirt for the next morning, and only one coat hanger in the closet! Additionally, there was no collapsible stand to place a suitcase, so I had to open my luggage on the desk. The fitness center was ok, but the water cooler was completely empty, so there was no way to hydrate after working out without drinking tap water or buying a bottle of water from the front desk. Or I guess I could have drank the water leaking in from the ceiling and windows on the stairs from the main floor to the first floor where I was staying. Part of the stairwell was blocked off with buckets to catch the water. But the bed was nice, and the Internet was relatively fast for a hotel, so, two stars!

Located near where Highway 140 meets Interstate 91 near Hartford Connecticut, the Comfort Inn East…read moreWindsor - Springfield was a convenient place to stay for our last night during our Conn/NY sojourn in early Sept. Costing $106.42 for the Friday night, it provided what we needed before an early flight at the nearby airport. I prepaid for the nonrefundable stay through the Choice Hotel website (currently running a promotion with Rakuten for 10.5% cash back on base rate). All the rooms entrances face an indoor hall, for added security (i.e. it's a hotel not a motel). There is a basic (some hot items along with waffle maker) breakfast available in the morning for all guests, along with a dining room to bring in your own food. The room was fine, with two comfortable beds, a working TV with plenty of channels, a 'Packaged Terminal Air Conditioner' with analog temperature controls, a small bathroom with good water pressure tub/shower combo. Wifi is included and worked fine during our stay. Checkout was as simple as dropping the key off, and I did get a receipt (with correct amounts) via email later that checkout day. The hotel does have restaurants within walking distance, including a Cracker Barrel, Burger King, and a Dunkin (pretty much all donut shops in this region are Dunkins).

Everything needs to be sanitized the beds had blood stains we had no towels floors are dirty and…read morewhen you tell the front they do nothing

Great, smooth check-in. Did I extremely quick. Probably took less than two minutes…read more Free airport shuttle service is an added plus.

Very disappointed at the Marriott Hotel. As a Platinum Premier Elite member, this is the worse…read morehotel I have ever stayed at. Despite the Marriott App stating my room was ready, when I got to the hotel they were complaining about a new system. I waited 15 minutes checking in, despite having a confirmed reservation. The check in host definitely needs Customer Service training. Acting as if it my fault they have a new system. They as I finally get a room key, for the 2nd floor, the Elevator is out of service. So there I am lugging up two suitcase to the second floor via the stairs. Now you get to the room, and it's rather run down and dirty. Light switches cracked, stairs on the furniture and desk. Vanity light cord draped over the towel bar that you have to plug in to turn on. No valet laundry bag. Some random electronic item in the TV console that is not even plugged in. There was no extra bed linen for the sofa couch? This hotel needs to get back to JW Marriotts belief and practice of Customer Service.

Stayed here for 3 nights last week while attending my brother's graduation at UConn, and was very…read moreimpressed with the spaciousness of the room, as well as the quality of service. Our little one came down with a nasty cold and we didn't feel comfortable flying back to Hawaii with him being in the condition he was in. The staff was extremely helpful in extending our stay and making sure we were okay, and I'm so appreciative of that! The complementary breakfast in the mornings was super convenient, as was the 24/7 tea and coffee. Proximity to the airport is amazing and they also have a free shuttle to take you there. I highly recommend this hotel if you're flying out of BDL!

Came in to spend literally 6-1/2 hours there to grab some shut-eye and then a flight early the next…read moremorning. Checking in was decent, the guy was friendly. The venue seemed nice, but was pretty busy, even later in the evening. I got there at 9PM to check in and then went to a local Mexican joint for dinner. I checked out the next morning around 3:30AM to head to the airport for my flight, so I didn't get to experience much about this property, other than the TV, my bed, and the shower. The TV was excellent, as it offered full streaming TV options. The bed was comfy and so was the room and the shower and bathroom area of the room had issues as the toilet didn't flush unless I took the tank lid off to jiggle the float to refill it. Overall, not a bad stay.... I'd probably try the Sheraton at the airport next time though.

STAY AWAY ** BED BUGS***** My sister and I came for a…read morefuneral and were moved to four different rooms, all of which were filthy, with pubic hair on the toilet (see pics) - , hair in the bed and on the pillow cases, dried feces on the edge of the toilet, bodily fluid stains on the sheets, what looked like blood on the comforter, and no apology from staff. We even tried to make it work because we were in town for a funeral and asked them to clean the room however I got in bed and noticed bed bugs CRAWLING in bed with us (see video). I went in my pajamas at 11pm and showed the front desk clerk (he said there is no manager to even speak to until Monday) and he did not bat an eye, or apologize. Or even offer an explanation for the video of the adult bed bug crawling in bed and actually said he would only us for one night (we had stayed 0 nights and barely checked in) - I told him we would be leaving and we need a refund for the only two nights we were supposed to stay. He didn't say a word and then came to my room, knocked on the door, and said he spoke to a manager and if we leave in ten minutes he will refund for both nights. We left the hotel disgusted and disappointed, only to get an email we only got a refund for one night. We called the hotel and he said we would have to call back Monday and hung up. There is no excuse for this kind of negligence - blood, pubic hair, bed bugs, bodily fluid, and no apology. I plan to take this to IHG and higher however PLEASE stay away from this place

I travel frequently to Winsted, Connecticut and there are just no hotels there. A lot of small…read moretown Connecticut is this way. Now when we are in town we stay here and drive back and forth. This is a great Holiday Inn Express. It is a little different layout than most, but the rooms are nice with walk-in showers and very comfortable beds. It's nice to have some extra space with a couch and coffee table too. The staff is friendly and the breakfast is very good. Plus 24-hour per day coffee in the lobby. The location is very close to the airport (and super close to the rental car facility). There are a number of restaurants close by, as well as a CVS. You could sometimes hear planes taking off from the room, but it wasn't a bother. My only complaint about this location is that the (free) parking is not close to the door. Even the handicapped parking is a bit more of a walk then normal. Highly recommend this location if you find yourself in this area.