We had an emergency situation getting a response for a part; I called and got an extremely helpful…read moreperson in the parts department...who dropped everything to assist me. Thank you again for the best service Kayla T. you were very helpful!!

Thor motor Coach sold me a lemon and I have had it in and out of warranty and it is still not fixed…read moreI have been told by professionals that the roof is not a new roof and I bought it brand new. They are the worst they never contact you they never get a hold of you and when they finally do they say they can't do anything or that you have to get a lawyer but they sold me a lemon and that is against the law and they need to make it right.

I recently worked with Louren Bates at Camping World Elkhart, and he provided truly exceptional…read moreservice from start to finish. He went above and beyond multiple times to make sure everything went smoothly and that I felt supported throughout the process. Even after my purchase was complete, Louren continued to check in and help me coordinate transport -- often on his own time. It's rare to find someone who shows that level of dedication and genuine care for their customers. Louren represents CW Direct exceptionally well, and I'd recommend him without hesitation to anyone looking for an honest, thoughtful, and reliable experience.

Entire experience with them was terrible. Delivered Mercedes camper van with lots of repairs…read moreneeded, never did the CW presale mechanical inspection and poor support. Will never buy from them again.

We were staying in Shipshewana and had a problem with a front wheel bearing. I checked the reviews…read moreon Allegiant and called Tony early in the morning. He informed me he had room for me the same day. I drove my rig over and he not only took care of the front wheel, I also mentioned having problem with one of my slides not working correctly. Tony and his crew took care of both problems and had my rig to me the same afternoon. Clean shop and very reasonable price.

We were sideswiped on the highway and needed repairs. Allegiant was recommended to us and boy, are…read morewe happy with the quality of repairs and service! The workmanship is outstanding! We were kept appraised of the timeline as work went along. Although it took a little while due to supply chain issues in the RV industry here in Elkhart, it was WELL WORTH the wait. Our rig looks brand new. It's a beautiful job well done. We wouldn't hesitate to drive a distance to come back to Allegiant for any future repairs or service needs. Although it's a small shop, it's mighty. The staff is professional, courteous, and well skilled in dealing with any repair or body issues you might have with your RV. If you read the reviews on Google, they are a 5 star company in Middlebury, IN, and we can't say enough about how well we were treated and how beautiful our rig looks. We left a positive review there, too, we are so grateful for the awesome job you did. Thank you, to Tony, and the professional skilled people you have working for you. You are a true asset to the Elkhart RV industry.

We purchased a new 2025 40 ft Puma and took delivery in April 2025. Sales team was good but was…read morenowhere to be found when we started having issues with several items including our Girard tankless hot water heater not working E5 error code. We got handed off to the service manager who was unpleasant to work with and handed us off to the manufacturer Lippert. We kept getting bounced back between Wanda RV service manager and Lippert because neither wanted to own and resolve the issue. A year later June 2026 and we still don't have a working tankless hot water heater. Wanna RV does not stand behind what they sell in the first year of warranty and I would not recommend them. Their service manager was abrasive and most concerned about how much money Wana was out "were out $200 and can't keep throwing parts at it " A 40 ft RV is not like a car where you can take it into a service center. Lippert knows they have many issues with the GSWH-2 tankless but are simply trying to cover them up.

We bought a new 2024 Rockwood 2720IK in late July. As other reviews have stated, the price…read moredifference is significant so we drove from NC to IN to pick it up in late July. My wife and I loved the area and plan to pass through again one day. The service desk has been consistently respectful & helpful but although the sales staff was nice they were also condescending at times. I understand that the manufacturer is responsible for the build quality and components used but I did ask for the camper to be inspected for issues weeks before arriving and I was told that was part of their process. The camper had a few defects... hot water heater needs to be replaced bc it's leaking, slide topper needs to be replaced bc it's sagging and holding water and the biggest issue is that the slides leaked all the way home. When we arrived at home, the kitchen floor had a puddle of water on it because all the slides have a hole exposed in the bottom corners. I specifically asked for a service tech to inspect the slides before we arrived and they were obviously not inspected. We decided to upgrade the batteries because we were told they were AGM, only to find out they were flooded when we got home. When I discovered that they were flooded I called to ask what's going on and found out that they don't sell AGM batteries at all. To their credit they did issue a full refund but this revealed a lack of knowledge by the staff. We did receive a very thorough overview of the camper but we can't remember his name. We learned a ton of things about our new camper and even things about our existing camper we didn't know. We were very grateful for the walkthrough. They also did a great job sealing the roof. I just wish they put the same effort in making sure the slides didn't leak. Due to these defects we were only able to use the camper for 1 trip since the purchase because it's been sitting at a dealer in Raleigh waiting for the parts since mid September. We have decided to never buy another Rockwood and never buy another camper at this dealer.

Thank you for checking and filling all 6 of our seriously low RV tires, in the pouring rain too!…read more Nice people, a little bit of everything in the store.

The owner passed away several years ago and the store was torn down. This business no longer exists.read more

Had our slide out seal replaced and bearings repacked. They did a great job! No issues so far! The…read morebearings on our rig are special 10K pound axles with special seals. No problem for them!

Absolutely wonderful service here. They've earned a customer for life. About a month ago, I stopped…read morein for some used items advertised on Craigslist. After looking through their extensive supply of used items, I purchased a stove, microwave, some weatherstripping, and some sealer. Today I went back in for some caulking material and to browse their used parts inventory. Ed, the professional and helpful salesperson, came out to greet me personally. He looked at me and asked my last name. I told him, and he said, "you forgot an item here last time." They held a $6 weatherstrip for me behind the counter for a month in a box labeled with my name on it that I had forgotten during my previous visit. He even went as far as to try to look me up in the phone book. Thank you, Ed, and the staff at Modern RV for your honesty and integrity. You've earned a loyal customer for life.