If I could give zero stars, I would. We purchased a tree from Graff Gardens & Farms, paid for their…read moreplanting services, and despite following all care instructions, the tree died. We gave them every opportunity to make it right -- visiting multiple times and being told each time we had to wait until the tree was completely dead for an exchange. Now that the tree is dead, we went back expecting them to stand behind their word. Instead, we were met by the owner, who was rude, combative, and completely uninterested in anything we had to say. He refused to even listen, talked over us, and acted as if we were an inconvenience rather than paying customers. This business clearly has no understanding of customer service, integrity, or basic professionalism. They are quick to take your money but take no responsibility when their product fails. Save yourself the frustration -- there are plenty of nurseries in the area that value their customers and their reputation. Graff Gardens & Farms is not one of them. Save yourself the time, Graff Gardens sells dead trees and dead promises!

I had been searching for a Gingko Tree for several weeks. All the private nurseries that…read morespecialize in unique trees either didn't have what I was hoping to plant; the tree was not in their inventory; or they didn't deliver to my location in Chicago ( Beverly Hills area). I decided to give Graff Gardens a call since I haven't been over to their location in a few years; The reason is my landscape property is overflowing with plants. I desperately wanted one more specimen tree. I called and they confirmed they had Gingko Trees. That very day, I took the half hour drive to Worth suburb and a delightful young gal took me directly to the location where the Gingkos were grouped. A Great selection of Gingkos were awaiting my choice. Purchase was easy and delivery was a breeze. The delivery driver actually brought the tree into my back yard garden. Graff Gardens average is amazing. The place is huge and busting with all sorts of plants, perennials, shrubs, trees, conifer, indoor/outdoor decor and of course, fertilizer/treatments! I have bought from Graff Gardens before. They were the first to market the Blue Montgomery Spruce Shrubs in the area. I bought many Montgomerys from Graff Gardens. I highly recommend this nursery as a one stop shop for all your needs and they Deliver!!!!

This place was great. I loved it. They had the most beautiful selection of annuals. I bought a…read moregorgeous hanging basket for $11. They were on sale. I loved the old-fashioned feel about the place that everything was in greenhouses and you could walk around with your cart and choose what you want very nice girl at the front and very cute cat Bella.

Accommodated me on a very short schedule and a holiday as well. Sent a beautiful variety of flowers…read moreand a lovely. Arrangement.

Nice garden and landscape center! We stopped by to look at mulch prices and the day was nice so…read moreshopped around a bit. I bought a couple grapevines for the garden and the folks working there were very friendly and helpful.

I ordered 2 yards of garden mix soil. A friend referred me elsewhere but I thought I should spend…read moremy money in my community. The guy who dropped the soil was great, very mindful of where and how to drop it. The soil has so many bits of plastic throughout it. Here I chose nice wood without chemicals and now I spent $130 (with delivery) to get soil with all kinds of junk in it. It's a few blocks away but I won't shop there anymore now.

I am a 30 year repeat customer! Need I say more? We use them…read moreto send flowers still, we moved away 15 years ago. Consistent, courteous and the plant materials are always lovely! I used an online place this year because I was late sending Mothers Day order and they failed to deliver to the 86 year old recipient. I will never make that mistake again and will go back to rely on SID's for beautiful, on-time flowers every time!

This place made an absolutely amazing arrangement for me! It was last minute the day of and they…read moresent it out locally within a short time! The customer service was wonderful! Thank you! Shop local, shop small businesses!

I went here to find some baby trees for out landscaper to plant for me…read more The trees were low-cost and shall grow to be quite lovely My husband rented a U-Haul so that we would not get dirt in his SUV (which turned out to be not required, they laid down plastic) I was able to bring our dogs on a leash and we all had a great time Very nice service and I was able to see what the trees would mature into in about 8-12 years

What a beautiful Nursery! as the Former Publisher of Gardening How To, I've been to many Garden…read moreCenters. Lupe and Angie were amazing. Lupe was extremely knowledgeable about Plants, Trees... their service has been great. Love that they have events as well.

Female business owner whom makes the most beautiful floral arrangements I've ever seen. She has…read morevast selection of flowers and plants, in season so they are fresh & vibrant. Highly recommended for any occasion: birthdays, weddings, holidays and even gorgeous funeral flower arrangements. Prices are extremely affordable for such a high quality quantity purchase.

We went to this florist because we needed to get some flowers for my mother who was on her last…read moredays. So I looked on Google and found Ogrodek Flowers. I wasn't sure if it would work for me but it was worth a try. So when we entered we were treated by Jolanta the owner. She asked us what we needed and I explained to her that I needed something for my mother, something colorful and pretty because she was on her last days. She told me to give her 15 to 20 minutes and that I could either wait, or go grab a bite to eat and come back. We told her we would stick around and wait. When we came back she had everything ready and when I saw that arrangement I was shocked because it was absolutely beautiful. She asked if I liked them because I ordered two and I said absolutely. What I loved about doing business with Ogrodek Flowers is that Jolanta was very kind, helpful, and thoughtful. She had good time management, and she made the arrangement so perfect the flowers weren't all bunched together and what really made this visit perfect is my Mother loved the flowers so much and she was able to see them smile thank me for how beautiful they were and she passed away the next morning. So even though this is a sad ending, it's really not. Because my mother smiled and told me how pretty they were she wanted them to be in front of her hospital bed so she could see them. And lastly, it was priced right, I would have expected to pay a bit more for such a lovely arrangement. Thank you so very much Jolanta for making my mother and I very happy

Great variety of floral arrangements for cemetery decorations. The staff is knowledgeable and…read morefriendly.

Alley was very helpful, Willie was very helpful…read more Marisa was very helpful. Lizette was very helpful. What a wonderful team of professionals. I visited 3 times and sent my sister to pick up top soil. I live one stop shopping. This was my first time visiting this location. Keep smiling

Owners are awesome. All staff was very pleasant. Very knowledgeable and easy to work with. True to…read moretheir word. Will drive the 45 minutes to be a repeat customer.

If you want good customer service or even fair service don't visit this place. Spring of 2019 Steve…read morecreated a landscape design surrounding our home and detached garage to be completed after our deck and surrounding fence were completed. Long story short, their was a delay in completing the job. Wrong color of fence arrived, deck finished late in the summer and I decided to wait until spring of 2020. As soon as we were allowed out of quarantine I called Tholens in Kankakee to get a completed estimate and arrange for work to begin. I stopped by to speak with Steve, a gentleman went to get him and 30 minutes later, I am still waiting and no Steve. Even the girl at the counter seemed clueless but didn't offer to remind him I was waiting. I called for an appointment and was told I didn't need one, he was there 6 days a week. So I dropped by as suggested and spoke to his wife, went through the plans and discussed color. Steve was to return my call with the estimate. Didn't hear from him and called the following Monday. Still no estimate (even though the design was complete dimensions and all). I have done similar estimates, just sit down for 30 minutes with a pencil and calculator. I was told they were very busy, I asked should I call the following Monday(week later) and was told yes. I called 3 more times and was pretty much ghosted. I feel like they were trying to humiliate me, because that's how I feel. I don't need to be told yes, I just want the truth. A good business design: don't tell people you are too busy it's insulting. call back so they can move on, let the customers know you can't do the work this season or ever for that matter and you won't get a bad review on yelp. ps....this was a significant job

Love Menards always the best place there always clean everything is always organized I love the…read morepatio furniture

Everything always go well. Employees always try help when I…read moreask, even if it's not their department. Prefer Menards over Home Depot everyday. Store policies are great. Don't have receipt? You can look it up on their kiosks. Providing you have a Menards credit card. Groceries! Cheaper than Jewel. They don't have everything, but I still buy what I can there. Prices can't be beat. I have bought wood, paint, appliances, furniture, food, toys, Christmas decorations, kitchen cabinets, drapes, lawn equipment, and more I can't think of right now.