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    Clutter Moving & Storage - Boston

    1.4 (27 reviews)
    Closed 8:00 am - 8:00 pm

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    DO NOT USE THEM. Incredibly terrible experience, filled with false promises and misleading charges. The pickup and storage of my items with fine, the team came on time and packed up all of my items well. However, all of the issues began when I wanted to end my storage and remove my items. 1. Before choosing clutter, I had send an email to customer service asking if it would be possible to deliver / move my items from Clutter's storage to New York City. It was a key decision in picking my storage service. Clutter's Customer service quickly responded that it was possible. HOWEVER, upon trying to remove my items, my delivery address (10010 zip) is not part of Clutter's serviceable area. This has now left me in a rut of having to figure how to get my items out of storage. 2. When trying to coordinate a warehouse pickup from Clutter to get all my stuff, they did NOT HAVE ANY AVAILABILITY 3 weeks from now (i.e. after my monthly renewal would occur). Not only will this be after my move-in date to my new apartment, but it would also require me to GET CHARGED AN EXTRA MONTH'S OF STORAGE when i don't need it. My items are essentially being held hostage in Clutter's storage. 3. On top of that, I am going to be charged at least $222 for a direct pickup from Clutter's storage. This makes no sense because Clutter's delivery to a 'serviceable' area is free of charge up to 6 hours. I am about to 1. get charge an extra month on storage ($150) and 2. get charged another $222 to get a full warehouse pickup to get my items. Overall, it's been a terrible experience and the customer service is misleading and unhelpful. It feels like the company is geared to doing everything it can to get longer storage times based on how difficult it is to get your items. Don't be an idiot like me that got fooled by their marketing and customer service. DON'T USE THIS COMPANY AT ALL, IT IS A SCAM. It was promising at first and I even recommended it to friends, but I will be actively telling everyone I know to avoid this service like the plague.

    impossible slots and different rate to deliver than to pickup

    do not use this service. pickup was a good experience but taking my items from this service is a nightmare, i don't know why i even thought this was a good idea. now i need to sleep on the floor for a month before i can get my items. worst possible solution for storage. impossible pickup dates, different rate for delivery.

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    2 years ago

    Game changer!! Teamwork, fast, professional and on time. Don't waste your time to do it. Let the clutter do it.!!!

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    6 months ago

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    5 months ago

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    6 months ago

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    9 months ago

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    9 months ago

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    7 months ago

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    1 year ago

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    9 months ago

    Avoid at all costs. Random charges with no explanation, horrible customer service. Not worth it.

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    9 months ago

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    2 years ago

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    Exela Movers

    Exela Movers

    (109 reviews)

    $$

    I LOVE THESE MOVERS!!!…read more I have used The Other Guys Moving Company twice. Once from Boston to Northern New Jersey (Spring 2015) and then again from Northern NJ to Western Massachusetts (late Spring 2018). In both moves The Other Guys has been nothing but efficient, cost-effective, kind, helpful, caring, and flexible. Jane in the office rocks! Their email response time is second to none. Plus, she fields and fielded so many last moment changes in the move from Boston to NJ, she deserves a medal. I recently needed additional documentation to have my employer cove some costs and all materials were sent over immediately, even though my move was a while ago. In the most recent Northern NJ to Western MA, happened very fast and had a tight timeline. Julius and his team were able to help. I did not think they would even be interested in a move that required them to start in NJ, but thankfully, they were. Their quote was spot on and thorough, included toll estimates, mileage, materials, time, and more. Many other companies left out tolls and materials fees. Plus, it was much cheaper than some options in NJ (those NJ movers were BANANAS). They kept me updated the way down to NJ and throughout the drive north. When we got to the final destination in Western Mass, Julius made sure we saw the scratches on the hardwood, right under where we were placing our bed, left by previous tenants to ensure our landlord did not charge us. Each move, I had nothing damaged and everything was handled with great care and respect. I cannot recommend this company enough.

    I'm a film producer and I hired Exela Movers to help move some furniture and equipment in and out…read moreof a large 7th floor office space, all under a tight timeline and precise schedule. I can't say enough about how great Alexe and the Exela team were. They were super personable, responsive, helpful and diligent in their work. They took great care of our stuff and it was a pleasure to have them on our shoot for the day. Felt like old friends at the end. If you need a great moving company, look no further. Exela is truly a local small business built by a bunch of hard working, nice people!

    Clutter Moving & Storage - Boston - selfstorage - Updated June 2026

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