Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

NerdsToGo tech expert Moses visited our home to help us replace an old Windows 10 computer with a…read morenew W 11 model. He set up two users, streamlined passwords for important apps, and provided easy access to email accounts. We appreciate his fast work and his explaining each step as he went.

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

I found this place on a whim when my laptop encountered some liquid, the service was great and it…read morewas an affordable fix ! They did a laptop cleaning and it was completed in about a day! I was also given very honest information and advice. I hope to never have another tech issue but if I do I'll definitely head right back to this place

I absolutely recommend PC Geeks to anyone who'd like quick, friendly and overall great service!…read more to preface how pleased I am, I'll add context to why anyone in the Frisco area should give PC Geeks your business-- I went to Best Buy initially, (big mistake) to attempt a quick repair on my PC since I wanted to avoid the 39 minute drive to micro center and their wait list as well. I ended up standing in line at Best Buy for over an hour (I had an appointment booked for 12Pm) . . . I was never seen. One of the only 2 Geek Squad employees eventually asked all of us in this growing line-- "Who has an appointment", to which several of us spoke up. I had the earliest appointment time. everyone else was 12:20 and later. Clearly Geek Squad is miserably understaffed, I personally felt bad for the 2 employees having to handle the volume of customers that kept piling in. Shameless company. Regardless of uncontrollable circumstances, having an appointment did not matter at all. It was clear that the employees had no way of checking whose appointment was next or who even had one in the first place. (The Best Buy app is only good for placing orders, otherwise, the vital functions such as drive up pickup etc. are useless.) Both me and one other person were completely ignored when we spoke up about our 12pm and 12:20 appointment times and annoyingly, we were bypassed by a very aggressive couple who came in late, behind everyone and even asked me if I had an appointment (I told them I did indeed, so ignorance is not an excuse for their behavior or the employees). They were allowed to bully past everyone who'd been standing there for that hour, screaming they had an appointment-- we all had appointments but I guess being the loudest and most rude gets you seen first. as that hour trudged on, I noticed a growing stack of electronics that were being signed up to be worked on "Off site", with hold times that were clearly going to take several days to finish, so I assumed I wouldn't have gotten my PC fixed same-day if Id have kept waiting for my "appointment". So at about 1:10, (an hour and 10 minutes after my appointment time) I called it quits, walked out and headed to google. I found PC Geeks right down the road and headed over there Instead, I was eager to avoid a trip to Micro Center. And what a blessing it was to have found them! what would have taken Geek Squad DAYS to finish, PC Geeks handled in barely 2 hours. I dropped off my rig, let the employees on staff know what was wrong (I cleaned my PC which was long overdue and replaced the GPU. BUT, I accidentally plugged one of the PSU prongs in the wrong place on the Motherboard, so it wouldn't turn on at all, I didn't realize it so I was totally stumped on how to proceed getting her back online, my mistake!) -- PC Geeks took control of the situation and got my PC onto their work list immediately. They were professional, knowledgeable, and handled my hardware carefully! I got a call 2 hours after the drop off with the awesome news that the problem was resolved and now I'm back up and running same-day! The value in how quickly they were able to resolve my issue is priceless, they are worth every cent! I'm here to tell any of you with a gaming rig or high end PC, save yourself the trouble of using big labeled companies, the true professionals are right here at PC Geeks! 11/10 from me

My son found this place doing his own research after his computer kept inexplicably crashing mid…read moregame. Though it was over the holidays, they were able to diagnose and repair his PC fairly quickly. You can tell they know their stuff and they gave suggestions for future PC options once our son's entry level gaming PC had run it's course. His PC was optimized by removing unnecessary drives and RAM and adding a new 2TB SSD and reinstalling a new windows. Though we are hopeful that we do not have to return anytime soon, we would definitely recommend PC Geeks.

I wasted over a year dealing with this company. Dallas constantly lied to me and failed to keep his…read moreword multiple times. He ended up damaging my drive more per another company I sent my drive to. Dallas may seem genuine but constantly ghosts you when you text him for an update. He consistently told me he recovered lots of data (around 2TB) and I asked for proof like pictures or videos of my data and he just completely ghosted me and never provided me proof. Then when I kept hounding him to give me this assurance he ended up sending me my drive back with someone else's data on it (after he initially sent my drive back with literally nothing on it). Completely lack of accountability and constantly makes excuses for his lack of integrity. Take this review for what you will but I'd just completely disregard having this company do data recovery.

Crooks. Thieves. Save your sanity and your devices from these people…read more 7 mo of trying to get my phone back. I travel, sent so many emails and calls to have phone sent to me. Dumb excuses culminating in them telling me the hotel I'm at signed for it. The specific person they said signed for it not in the office that day.

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

Excellent work performed. I needed new iPhone battery. It was completed in under 20 minutes. I have…read morehad 4 batteries replaced over several different phones the last 10 years.

I was told it would take 30-40 minutes to replace my screen for $199. I returned 45 minutes later…read moreto a locked door with a sign on the door stating the shop was closed and the owner was around the corner with a phone number to call. I called, he said he would be back in 30 minutes and would fix my phone then. Don't use this place if you value your property and want to make sure you get it back in a timely manner.

The repair on my iPhone was successfully completed. Courteous service and quick turnaround. Very…read moresatisfied with the results. I will use the business again should I require any other services that are offered by iRepair.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.