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    Coach

    3.2 (204 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

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    Disappointing experience at this Coach Outlet. I purchased a zip polka dot wallet on 11/29/25 and later noticed it had a defect--the letter "C" was missing from the logo. I returned on 12/15/25 to exchange it. Floor staff said the same color wasn't available but offered a swap for the same style in another color. At the register, the supervisor refused to honor the exchange or acknowledge the original pricing, even though the item was defective. I wasn't asking for a refund or upgrade--just an even exchange. Very frustrating experience.

    Emma P.

    I came here to swap out a bag that I got sent to me from the Barstow location. After deciding to not risk being disappointed with a replacement from Barstow, I decided to stop by at the citadel coach to exchange in person. This location is 2 stories high and has a variety of things to choose from. I worked with JR to exchange the bag with no issues and my sister and I shopped around a bit and put a few things on hold. After about an hour, we returned to make our final selections. I ended up getting 2 items for my sister and a compact mirror myself. I appreciate that the workers spent time looking for the details such as stitching and scratches and even showed us additional styles. I feel like my concerns with the previous experience at coach in Barstow is now fixed after I decided to stop by here.

    Minelie A.

    Great store, great customer service, great promotions, great selection and great value. The line is always very long but its worth to wait outside. They have a big variety of goodies and reasonably priced. The promotions are what keeps us coming to this place.

    Ethan Pack In Signature Canvas
    Miny V.

    Superior service from the moment you walk in. Very professional and courteous. Greeted you and introduce themselves to you for the best experience possible. Im very thankful for the warm welcome and hospitality. Talking about great deals and selections. 2 story Coach Store, well organized and great presentation throughout. Escalator for your convenience, yes, sir! Im glad they have the bag I needed and came here for. Let's go!! Let's dive right into the good stuff, but if my ways of describing things don't please you. Take a look at some of the pictures I've attached to this review. My items are, BAGS: 1. Ethan Pack In Signature Canvas Signature coated canvas and smooth calf leather Fabric lining. Its signature canvas and full-grain leather style features both elegance and functional versatility. 2. Klare Crossbody In Signature Canvas Crossgrain leather and signature coated canvas Fabric lining. With a chain strap that can be worn three ways: crossbody, long or doubled up on the shoulder. These items are amazing, and what's better is the deal. This Coach Store is a " must come check it out " luxury experience. I definitely recommend this location due to their outstanding customer service experience. Very clean and sanitized. There is plenty of parking around this outlet to Coach Store. This place is unique in their own way, from design and presentation, it's pretty nice. If you're in the area, stop by and say hi. Share your experience. P.s. Don't forget to smile cause you're beautiful. SYOY!

    This was the biggest and best coach outlet I've been to! A few employees approached me and everyone was nice. Super busy store. I couldn't decide between these mini bags so I just got both lmao. Great prices! $320 total including tax for both bags which is basically the price of one bag at the regular store. Definitely recommend making the drive here.

    Sonny T.

    I forgot to share my review! I made a quick stop just to browse and ended up treating myself to a wallet for my early birthday. They have an impressive selection of items, everything is really good quality and the prices are affordable. The service was excellent, with professional and helpful staff. This store maintains high standards--it's clean and well-organized. I'll be back soon!

    Great service. Victoria helped me out today.  I'm here often. Check it out soon. Thanks everyone here.
    Sergio D.

    The employees are helpful and they are very knowledgeable about items. Victoria helped me out today.

    Danielle E.

    This store is the biggest Coach I've ever seen . It's beautiful inside and out . It was extremely packed due to it being holiday season . All the staff at the store looked professional , put together and even chic , that adds to the atmosphere. A nice guy named John with a braid helped me with my questions and concerns about an exchange. It was easy . Even though the store was packed with customers the employees are attentive and ready to help.

    Outside

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    10 years ago

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    12 years ago

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    11 years ago

    very affordable, friendly staff and it is always busy love coach purses

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    Yes. www.coachoutlet.com

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    Review Highlights - Coach

    The manager (I forgot her name) was super helpful and helped me swap out my bag without a receipt.

    Mentioned in 4 reviews

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    ASICS Outlet - picked up my new asics gel nimbus 26 running shoes !

    ASICS Outlet

    4.3(35 reviews)
    0.1 mi
    $$$

    I am a HUGE collector of shoes of all styles, colors and brands (147 pair as of now)…read more I recently visited this ASICS Outlet store to purchase one pair of good walking/running shoes as I have rededicated myself to my heath and fitness in a big way. Upon entering the store, I was immediately welcomed by two store employees and allowed to browse the store without being followed or spied upon like other stores. Only when I had a few questions, did store employee , Manny approach me. Manny was able to assist me, answer all my questions and even introduce me to a new and free discount the company now offers customers. I was unable to select only one pair of running/walking shoes so before I knew it, I had three pairs of shoes and two packs of socks on the counter, ready to compete my transaction. I also had two other employees assist me while I was shopping in the store despite other customers shopping as well. The customer service I received was EXCELLENT!! Pricing for my shoes was great, the discounts I received were GREAT and as a result, I walked out of the store extremely satisfied.

    (Shopped 09/23/24 MO @ 1:30pm): Run - don't walk - to this outlet store for your Asics running…read moregear! It was time to finally buy a new pair of everyday running shoes, so I placed an online order with my favorite athletic shoe brand, and had it shipped for pick up at the Asics Outlet's Commerce location. I've been a diehard Asics fan for nearly 30 years because of their high durability (each of my pairs have lasted me about five years), the way they fit like a glove on my feet, the stylish color schemes, and their comparable prices (running shoes were freaking expensive!). Although you were able to find Asics shoes in almost all footwear retailers and sporting goods stores, I believed their only standalone brick & mortar were outlet stores like this one which happened to be the closest to me. Were the shoes and this outlet worth the drive to continue my running ways!? PURCHASE Gel-Kayano 31 Standard Mens Running Shoe Rich Navy/Spice Latte Size 10.5 ($165.00): Blue was my favorite color, the pairing of the other colors, and this kind of had that Superman suit mixed with 'Merica pride, were the reasons it caught my eye. The cushioning was amazing, the sole was thicker than I was used to which felt like I was literally running/walking on clouds, it held my feet perfectly, and it supported my ankles wonderfully! This pair was awesome on so many levels! At this particular time, this was the most I've ever spent on a pair of shoes (I spent less than this on a new pair of my most recent beloved Doc Martens). All that could be said was, "my happy feet were strolling to a joyful beat every step of the way"! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=xfE5w1RVVmyKlx0X10EDSw SERVICE The online ordering process was a breeze. I eventually received a confirmation email and text that the item was ready for pick up. When I arrived, my new kicks were presented to me minutes later after a verification check. Also, this specific location accepted online returns if you didn't want to mail anything back yourself. Everything was easy and quick - thank you! PARKING (FREE) Located inside the Citadel Outlets outdoor shopping mall, there were ample spots throughout this expansive place (I believed there was also a valet) - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A roomy store that maximized its space efficiently from display tables and rack shelving filled with caps, clothes and shoes, peg boards that held shoelaces and socks, and a blend of clothes and shoes displayed along all walls. Plenty of graphics and promotional ads covered the walls while everything was perfectly labeled. Plenty of natural lighting came through the large front windows and doors while a ton of electric ceiling lights filled in the rest. There were no TVs, but Top-40 music played in the background. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=9zyjfYYsspeaYakbYhqqmA ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Commerce's Citadel Outlets Asics Outlet location served its purpose, and I would consider visiting them again if I needed to place another online order (usually, I was fortunate enough to find a pair I liked in retail stores closer to me). The shoes kicked ass (pun intended!), the store was well-maintained, and the service was easy and straightforward. I couldn't recall their exact location, so I suggest you check out one of the many directories at the mall, and parking was a breeze. I found complete value based on the prices, service, and experience noted above (TOTAL paid experience was around $180.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 5.0 STARS

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    ASICS Outlet - Today's haul- clearance T-shirt $15, 3 sock combo, $15 buy one, 2nd is 50% off, plus $10 club coupon for birthday.

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    Today's haul- clearance T-shirt $15, 3 sock combo, $15 buy one, 2nd is 50% off, plus $10 club coupon for birthday.

    Coach - accessories - Updated June 2026

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