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    Coach

    3.2 (5 reviews)
    Ultra High-EndLeather Goods, Accessories
    Open 10:00 am - 9:00 pm

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    Melo & Sons Upholstery - Cabot House custom sofa disassembled and reassembled

    Melo & Sons Upholstery

    4.8(70 reviews)
    22.7 mi

    Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

    I recently purchased a leather section couch, that would not fit up the stairs to my 2nd floor…read moreapartment. I emailed Melo & Sons and quickly received a response with a quote from Joanne, who was extremely nice and helpful. An appointment was scheduled on 1/16/26 between 10-12. However, they came early, which was greatly appreciated. The two men that showed up were two for the nicest people. Both men had that leather sectional disassembled, brought up the stairs and reassembled in a few hours. After all their hard work, you can't even tell that the sectional was taken apart and put back together. NO scratches, dents, or rips. There work was impeccable. I sincerely want to Thank them for everything, because my couch would still be sitting in my hallway if it wasn't for their help.

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    Melo & Sons Upholstery - Roche Bobois bed disassembled and reassembled

    Roche Bobois bed disassembled and reassembled

    Melo & Sons Upholstery
    Melo & Sons Upholstery - Maiden home sofa upholstered in Mohair disassembled and reassembled.

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    Maiden home sofa upholstered in Mohair disassembled and reassembled.

    The Walking Company

    The Walking Company

    2.4(9 reviews)
    0.1 mi
    $$$

    This review is for Walking Company online. I really wish I had read reviews prior to getting…read moreinvolved with them. I placed the first order which went fine, and I loved the shoes. Second order shoes didn't fit so I returned. Per tracking they received the item back on 4-1. A week ago and no refund. I contacted them and the AI bot said returns take 15 days from when the item is received. Why would that be? Do they just want two weeks of float on the money, or are they really that inefficient? Anyway a major red flag. But the real shocker came on the third order. An item was sent that had absolutely nothing to do with my order and was three sizes too small!! And it was a final sale. Customer service did send a return label once I proved I had the wrong item. Thing is, the invoice in the box was also for the wrong item, which doesn't match the order. So I have little faith they will be able to figure this out. Great shoes, but this business is a mess. In this day and age with so much online ordering this kind of thing is unacceptable. If a Walking Company store was nearby I'd probably frequent a bricks and mortar store, but I won't be ordering online from them again.

    An order I placed on October 13 is lost in the mail. I have been pleading with customer service…read morerepresentatives asking for a refund, or even a replacement package and they are refusing both. The only compromise they are willing to make is offering a 10% discount to purchase another item from their company which I never will do again.

    Coach - leather - Updated June 2026

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