Services not what was indicated on the request, very incomplete and did not do what was listed to be completed.

They were on time. They did a good job on the floors. Have had better results with other services.

My experience was unfortunate. See pictures. There were quite a few surfaces that were not dusted. I pointed out 3 during the spot check alone. It seemed like a lot to miss for a 300 sq ft apartment. I had clearly said that the floors were my #1 priority, but they were unable to clean them. Spots of dirt were left on the floor. It was blamed on the fact that I had used a swifter twice on the floor. A cleaning solution was used on the floor which left it sticky, basically the same thing as if they had swiffered. They later realized that the floors should be cleaned multiple times with vinegar and water, but didn't do it and the cleaning solution streaks remained. I asked about the large amount of grime remaining of the floors and Erica said there was "nothing they could do" A large purple stain was left on the bathroom, when I asked about it Erica said that she tried every single cleaning solution and it could not be removed. I was actually easily able to get it off with a scrub sponge. They spilled a potted plant on a file folder in which I keep important document, passport, etc. there was dirt inside the files and the plant was ruined. The bags of trash were left inside the apartment. She kept saying she couldn't clean things because they were deep cleaning items, but then at the same time insisted that she had deep cleaned my apartment for the price of a surface clean. Which is it? Would have been 100% happy to pay for deep clean if it Would have included my "impossible the clean" floors. If Erica needed to leave without finishing the job to take care of personal business, or if my apartment was too dirty to clean, then my cleaning should have been rescheduled or cancelled. read more

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Probably my favorite cleaning service ever! Helped me Use other products besides bleach read more

I love Erica and her attention to detail. She uses the best products and my house smells like a spa every time she is here. I recommend her to everyone and especially if you have allergies and are sensitive! She's also super cool!! read more

I call Coastal Cleaning when I need a deep cleaning , right before I throw a party. They always show up on time and do a great job. They clean exactly what I ask to have done. I have nothing bad to say about Coastal Cleaning. I love the happy feeling I have after they leave my house. And I love throwing a party in a spotless house. read more

The best part of my service was the organic cleaning products! I've very sensitive and allergic to most cleaning products. Very detailed and trustworthy. read more

Coastal Cleaning - Cute detail! - Home Cleaning Near Me

I had never used a cleaning service before and was very skeptical because I have pretty impossible standards for how I clean my home. Coastal Cleaning far exceeded my expectations!! The cleaner was right on time and followed all of my cleaning list. They were on time and used all eco-friendly but the kicker was the use of essential oils and the fresh smell of lavender made it feel like much more than a house cleaning but a calming feeling for me as well. I even have several shelves with lots of small crystal pieces on them that I was sure he wouldn't completely dust around, but they were dust free! I will definitely be using their services for all of my cleaning needs! read more

These lady's were amazing! Did way more than I expected. I hired another company to do a couple hours of cleaning, and it literally looked as if they simply straightened up and did a once over. We hired Coastal Cleaning for only a couple hours and they got into every nook and cranny. They didn't use harmful chemicals, as we have an indoor dog, and my bathroom and kitchen looked as if my tile was re-grouted. The amount of work they did in an hour was as if they worked for six, and to think I was happy with the previous company. I now have higher standards and only use Costal Cleaning from now on. Coastal Cleaning, you have earned a loyal client for many years! read more

Coastal Cleaning - I wish I took a before photo, but look at this! It looks as if they re-grouted my tile. - Home Cleaning Near Me

I was extremely disappointed in every aspect with Coastal Cleaning - they miscommunicated, were inconsistent, and overpriced. The initial communication/back and forth with the owner was unreliable, confusing, and the price for the service changed the day of. Erika arrived and refused to clean the area that needed service, saying it was "too dirty". I'm not sure where they draw the line for what constitutes "beyond their expertise" but ANOTHER cleaning company was able to do it - no questions asked. I wouldn't be inclined to write such a poor review had the customer service been more helpful, friendly, or solution-oriented - even if they couldn't clean it. Plus it really left me in a predicament as I was on a tight deadline. Sorry, but I was very unsatisfied. read more

Great job with a deep clean on an apartment move out that they were able to do within three hours. Well done, and thank you

We scheduled a move-out clean with Erica, and the job they did simply was no where near the amount of money they asked for. It was $350 plus tip for a cleaning of a 3 bedroom, 2.5 bath townhouse. Granted the house was fairly dirty (which they reminded us of several times before and after the cleaning), we still needed to pay for extra cleaning to be done immediately after they were finished and had taken our money. They did a once-over of all the visible surfaces and a vacuuming of the carpet, but they didn't touch the space underneath the stove burners or underneath or behind the refrigerator. They didn't clean windows, blinds, the oven, or the grout. They also didn't dust off any of the shelves in the bedrooms, which were caked in dust when the landlord checked. A post-vacuuming of the master bedroom's carpet also picked up a whole bag's worth of dust. As I said before, the house was long overdue for a clean, a fact we discussed beforehand, but they finished in 2 hours and assured us the landlord would have no problem. That was not the case. We now have to pay even more to compensate the landlord for the extra cleaning. There are many other companies that will do a lot more for a lot less money. Edit: To clarify I did not live at this property. I ordered the service to help my girlfriend and friends who were living there. read more

I love that this company is eco friendly. I have two small dogs at home and I am always concerned about what I use to clean the floors especially since they lick their paws from time to time. These people are great, fair priced and use awesome, safe products. read more

The best, most reliable, friendly company! Erica gave personal and excellent service to me for a vacant property in OB. Not only is Coastal Cleaning thorough, they also use eco-friendly cleaning products. I would recommend them to anyone who has allergies, is environmentally conscious, wants their home to smell clean but without the chemicals, and they are perfect for pet owners!! 5 stars all the way with regards to thoroughness and they are fast, too! read more

Coastal Cleaning has been fabulous. I love coming home after Coastal Cleaning has been to the house - it always looks and smells amazing! I have been very impressed with how much gets cleaned (and how thoroughly it has been cleaned) within the time frame. My shower and bathroom needed some serious work and I am incredibly thankful for Coastal Cleaning making it gleam. I use Coastal Cleaning to do monthly cleaning and it makes all the difference in keeping my place nice with my crazy schedule. I would recommend Coastal Cleaning to anyone who needs help keeping their home clean and ready for company! read more

Amazing and clean only uses Eco friendly products and essential oils . It's like my house looks looks and smells like a spa after. Very reliable been doing my house religiously every two weeks for a year now. You won't be disappointed read more

I called them the day of and they were able to help me. I needed an immediate cleaning that day because we had family coming in. Erica was swift, professional & polite. She did a great job! My house looked and smelled amazing. The stickers on the toilet paper is a great touch. Thank you Coastal Cleaning! read more

Coastal Cleaning did a great job cleaning my apartment!! Not only did they immaculately clean my place but I love that they use green, environmental friendly products. I highly recommend Coastal Cleaning...I will definitely be using them again! read more

I cannot say enough about how beautiful and spotless my house looks! And it smells great too! Her prices are very affordable!!

Coastal Cleaning did a great job at my house. I called last minute and they were able to accommodate me with short notice. She asked a lot of questions to ensure nothing was skipped. She asked about allergies since she uses essential oil in the bedrooms, which I thought was a nice touch. She used all her own products. I was nervous about my kitchen since it's mainly stainless steel and she assured me there would be no scratches, which there wasn't! I'd use them again. read more

They have been cleaning our store for months now and do an absolutely fantastic job! Everything smells and looks wonderful and it's always done in a timely manner without interrupting our hours of operation. Great staff, very easy to be in relationship, highly recommend! read more

I just moved out of my house and needed help cleaning. I couldn't do it by myself! I called Coastal Cleaning and they were able to fit me in and I'm so glad they did. The house looked amazing and I got my full deposit back. read more

Costal Cleaning has done great work for me, cleaning my house immaculately, quickly and for a great price! I I highly recommend!!

Excellent service...I highly recommend Coastal Cleaning for all your cleaning needs...Thank you Erica for all your hard work!!

I have been using Coastal Cleaning for a while now and am always happy with their services. I recommend them to all my friends and family when they tell me that they are looking for a cleaning company. They really go above and beyond!!!!! Coming home after they have been there is what I look forward to most. Plus all their products are eco friendly and safe for me and my children which is the most important to me! read more

What I love about Coastal Cleaning is that they are an eco friendly company that does weekly/bi weekly service with a positive attitude!!!

Erica and her staff has cleaned our home a few times and they do an amazing job. She is very communicative, punctual and takes pride in her work. She is open to feedback and is professional. I'm happy to be able to support a small business that is in my own community. read more

I needed my house cleaned for the holidays and, I can't say enough good things about my experience. Erica was amazing my house was immaculate and she didn't use any harsh chemicals because it's an eco friendly company! They used essential oils too so my house smells amazing! I highly recommend this company they are very dependable and I would definitely use them again! read more

Highly recommend Coastal cleaning! I have used them for my clients homes and my own. Killer, trustworthy crew.

Made an appointment for move-out cleaning. Erica came with the other two ladies, one of which basically disappeared after the first hour. So it's mostly two ladies doing the work. After just worked for 1 hour and 20 mins, Erica told me she had to leave in a few minutes because she needed to pick up her children, which she never mentioned before the appointment. Then she kept pushing me to check their work and I found a quite a few uncleaned areas around doorframes, cabinet drawers, etc. Instead of checking their own work, she relied on me to point out the dirty spots which she just casually wiped it. While I was checking their work, she insisted me paying her first with cash or check only. After she got the payment, they were in a hurry to leave but I still found the the freezer was not cleaned. While I was checking other areas, they wiped the freezer roughly and quickly left the place without asking me to check as if they were running from a monster... with a dirty freezer left for me to clean afterwards... (Pictures can be provided if needed.) The whole work took less than 2 hours with mostly two ladies doing the work. Erica charged me $270 for the move-out cleaning of a 3b2b condo and ended up getting $240 since I was short of cash and she didn't want to wait for me to get more money. They don't clean or take away the trash. They don't clean the window blinds. They left lots of dirty spots for you to discover afterwards. This is my first time using their service and it's very disappointed. I would never use them again and would NOT recommend them to anyone I know. With the same price I could have much better service than this. read more

I booked Erica for a 3bd, 3 bathroom townhome with wood floors and everything moved out. She gave me a fair price for 3 hours worth of work. I'd say I was happy overall but you do need to tell her what needs to be done and go over everything before she leaves. The first attempt at the tub was not good and I asked her to clean it again. It came out much better. She will clean what you can see with surface cleaning and make it look nice but underneath the countertop edge and other little areas, you'll have to double check. She was fine doing whatever I asked her. She won't do everything you want on her own, so you have to take a little initiative to check on the work so you're happy in the end. read more

We love Coastal Cleaning. Erica is wonderful to work with, has excellent attention to detail, and our house has never looked or smelled better. They use all natural and safe cleaning products so we don't have to worry about our baby. And my favorite thing is the lavender oil spray - so easy to relax at home after they have cleaned. Without Coastal Cleaning I don't know what we'd do! read more

I have been using Coastal Cleaning for about a year now. With service set for every 2 weeks. If I have a scheduling change needs, they always work with me happily and hassle-free. My home always smells/ looks great. I highly recommended this cleaning service. read more

I reached out to Coastal Cleaning on a Thursday and Erica was able to accommodate me for a next day cleaning. She was willing to work with me remotely and sent me pictures via text so that I could verify the work. Easy to communicate with and flexible...just what I needed! read more

Erica is very thorough, professional and relatable. My house was spotless! She lines your bathroom trash with a bag and puts stickers on your toilet paper...... It's a nice touch! When I walked in my home it smelt super clean but not a chemical smell...... It smelt fresh! She takes pride in her work and asked me to walk around my house and see if she missed or anything or what I thought....... read more

I highly recommend Coastal Cleaning if you are someone like me who wants the best job done possible when they higher a cleaning service. I am a very clean person myself, however, I like using a professional to come in and do the deep cleaning and get those areas that I tend to look over or just can't seem to get spotless myself - ie. shower doors, stove, blinds, etc. Erica does an excellent job at getting EVERYTHING clean while paying attention to detail and getting the little things too. I especially love the eco friendly products she uses. They smell great and I know they are safe on all my surfaces. In additiion to being thorough, Erica is professional, reliable, trustworthy, and will get the job done efficiently at a great price! Highly recommend! read more

Erica came over right on time and spent about 2 hours cleaning my 1 bedroom 1 bathroom place and she did a great job, leaving the place like new. This was a move out cleaning and being single let's just say I am not privy to how to keep a place clean and well maintained :-) Erica did a fine job with my messy pad and I would certainly recommend her. read more

5 stars all the way! I wanted a cleaning service that was environmental friendly and found it. I have kids and my number one concern is always their safety. Coastal Cleaning uses environmental friendly products and they did an amazing job! I will definately pass the good word along as well as make them a staple in my home. read more

awesome service, couldn't be more happy. being a business owner myself i can really appreciate good customer service. thanks again , will definitely be spreading the word. read more

As a working mom I never have enough time to get everything done. Coastal Cleaning has done an amazing job. It's so nice to come home from work after a long day and the house is immaculate with a fresh lavender smell, not a bleach or cleaner smell. ECO friendly, fast and consistent. Mom approved! read more