Fantastic experience. We had a were blockage on a Friday night and Mike's got someone out and…read moreeverything cleared before our family arrived for the weekend. Matt was professional, tidy, and polite.

I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

This is 100% hands-down the best plumbing company I have ever used!…read moreEveryone in the family is so sweet and so honest ! Which is really refreshing in today's world. From Nora in the office to Bethany, Brittany, Adam, Charlie himself ... I guarantee you won't be happier than you will be with these fine folks . They're not overpriced ! The work they do is well worth the value you get back . I love all of you and thank you so much for helping me through my renovation .

Great experience. Spent 6.5 hours at our house replacing faucets and shower fixtures. Our new go to…read moreplumbers.

I scheduled Rodney to come install a hot tub panel for me. He said he'd be there at 8:00am. He…read moremessages before 7:00am saying he had a flat tire and needed to take care of it. 5 hours later I still hadn't heard from him. I message him at 2:00pm asking if he'll still be here today. He doesn't respond. So I call at 4:00pm and he answers. He seems confused but then says yes I'll be there in an hour. He doesn't show of course. At 6:27pm I message again and no response. I've had a lot of tires changed. They don't take this long and you have nothing but time as you're sitting there waiting. Guessing he lied and it wasn't a flat tire. This guy wasted my entire day, in lost a days pay and I missed dinner plans with my girl because I was waiting for him. Do not try to hire this guy unless you want to waste your time.

From the owner: Rgarciaelectric LLC – Professional Electrical Services…read more We provide safe and high-quality electrical solutions for your home or business: -Residential and commercial electrical installations -Electrical repairs and maintenance -Panel upgrades and wiring -Indoor and outdoor lighting -Outlet and switch installation -Energy-saving solutions - Fast and reliable service Contact us today and let us help with your electrical project!

I woke up this morning to find the hot water heater leaking. Fortunately, it's located in the…read moregarage, so there was no damage. I did a Google search and liked the reviews on Pro Tec. I also liked that I called at 8 am, and by 2:30 pm, I had a new hot water heater installed. I don't think I received the best "deal" I could get on the water heater. I could have saved some bucks. However, with this installation, I received a 10-year warranty from the company, and they will come out and service the water heater for a small extra amount. My installer was Jaime V., who had great knowledge and a friendly attitude. He caught a small leak in his work and fixed it. As we all know, some would have just left; however, Jaime wanted to leave with everything fixed. I have had this water heater for just a few hours. If something in the future causes me to change my opinion, I will update the review.

The employees touched personal property and manipulated the security cameras that are in our home…read more They turned the cameras around so we would not be able to see what they were doing in our unit. We did not personally hire them as they were hired by our condo association and the condo property manager. Also, they tried to say the washer connection and pipes were installed incorrectly and charged us $1,000.00 dollars to correct them. After a second opinion, we were informed that nothing was wrong with the connection or pipes. This gave a red flag to us. We feel this company is not trustworthy. I would not hire this company whatsoever.

We called Chris from Service Trade Pros of Naples for a service call for our kitchen light fixture…read more He was able to see us the next day! We weren't sure if it could be repaired or if we'd need a new fixture. Chris was able to save the unit! Chris is a very pleasant gentleman and solved our problem in a professional and timely manner. We would highly recommend Chris for your electrical needs.

From the owner: Family-Owned Electrician providing Electrical Contracting services, Home Service Calls,…read moreTroubleshooting and Installations in Naples, Fort Myers, Marco Island, Bonita Springs, Estero and Surrounding Areas. We have been in the Electrical Contracting business for 15+ Yrs throughout various states in the USA and have landed in Florida and made it our permanent home. We thrive on being Communicating and responding to all our customers are fast as possible! Our Services range from Whole Home Surge Protection, Electrical Repair, Water Heater Hookup (new and existing Circuits), Pool Heater Panel Wiring and Subpanels, New Circuits Inside or Outside, Smoke Detectors and Carbon Monoxide Detectors, Generator inlets and interlock kits, Ceiling Fan Replacement and Installation, Smart Switches, GFCI replacement, Dimmers and More! We have Fast turnaround and take all forms of payment.

Brian and Jefferson installled a new water heater. I was very pleased with the work they did. Great…read moreprice, efficient and friendly service. Answered all my questions and cleaned up after their work was done. Bob B Naples

I had issue with tub faucet, very poor water pressure. The two technicians, Jay and Elija were…read moreimpressive from the start! I asked them to take shoes off, they were already in process. Jay shook my hand and assured me they'd fix my issue. They promptly figured out what issue was and Jay laid out his tools as if a surgeon ready to operate. Elija proved to be a good apprentice, paying close attention to all Jay was doing. Nice to know you don't have to pay arm n leg to get top quality service! Affordable AND Top Quality service, BRAVO!

I've had Aztec out for two different plumbing issues. The techs were really polite very…read moreprofessional. Prices were reasonable. Geoff Kelly. Naples

We had a break on our hot water tank feed. Tyler Pitt was our Service Technician. He was…read moreprofessional, polite and helpful. I wanted to learn more about plumbing as I enjoy DYI projects. Told him what ever he could teach me would be appreciated. He explain every step he was taking, answered all my questions and I learned a lot. He was also very respectful to our property and was the CLEANEST PLUMBER I have ever seen.

Requested service. Told me it may cost $300 to repair. It would cost me 3 to 4 thousand to…read morereplace the refrigerator. I stated that and he basically ended the conversation with "good luck". I said you are refusing to do the work. He did not hear that part as he hung up. He doesn't know this but you will know this. This is my second time trying to get service from Don's Budget Appliance. Both times he refused. One for a dish washer and one for a refrigerator. As he told me if you use him "good luck".

We have had Don for our appliance repair in the past and have always been happy with his service…read more Upon our arrival in Naples yesterday we found our refridgerator has had a slow leak from the ice maker water line. We called Don this morning. He arrived promptly. As usual he diagnosed the problem and made the repair. We were grateful for his prompt response. We would recommend Don for all of your appliance needs and appreciate his prompt and courteous service. Tom and Kathy