Front desk receptionist is EXTREMELY rude. Once you're a patient, they treat you like dog crap…read more Please fire the front desk lady.

Very glad I found her office. She has a great office staff and she was very attentive taking care…read moreof my daughter's braces.

I wanted a simple tooth extraction their pricing was 1-3 thousand dollars!!! Who in their right…read moremind would pay that much just for a simple tooth pulling ! The staff was nice of course but the pricing nahhhhh they are def scamming the older people

Dr. Paola Suglio did a wonderful job replacing and matching my broken 20 year old front row crown…read morewith a new one. A perfect match. Her staff is very helpful and friendly as is she.

Chair side manner Knowledge…read more Technique Staff Honesty and Integrity I have been to several dentists in Naples and have found the one I have been looking for.

This is an update to my previous review, as I have just wrapped up my month long journey to getting…read morea crown on one of my lower teeth. Dr. Gardy and her staff are just amazing at what they do. She has all of the latest equipment and use state of the art techniques in dentistry. She's a very caring doctor and does her very best to make the patients comfortable. I appreciate all of her guidance and completing this entire process with as little pain as possible. I'm very happy with the final results and feel back to "normal."

Palm Royal dental care is absolutely amazing! Their customer service is second to none, the…read moreequipment that they have there is top notch. The dental hygienist and the dentist are just absolutely wonderful. They truly care what they're doing how they're doing it! Everything is extremely clean and efficient. When you go in, they've got coffee water in their little waiting room, but I guarantee you you don't wait long. It's not like a regular doctors office where they say you have to be here at a certain time and then you wait 45 minutes for them. If they say be here at 8:15, you should be in a chair within just a few minutes. The front staff is extremely knowledgeable, very polite. Parking is excellent ease of access is also very good.

I brought my son to see the dentist. They did a preliminary check-up and x-rays. I met with the…read moredentist, and she provided a treatment plan to fill a few cavities and seal some other issues. The plan had two visits, which we just completed today. As we were leaving, they gave me another appointment for two more visits. I said I thought the work was all done. The nurse said, "no there is more, we were going to tell you." I showed them the initial "plan" and asked why I wasn't told of this before. She repeated, "we were going to tell you." I said this sounded like sketchy. I want to know why they would hide the whole treatment plan. I should have been told from the first visit. Apparently, the office manager is going to get back with me soon. Be careful with these people.

We had finally found our hygienist Kim,OMG it's the best day ever!!!!!!!!!! I have a condition that…read moreis called Thai Gemini neuralgia,it's with the nerves in face and Kim had always been good with me. We had followed her to you guys. She's a keeper she's professional all the way,she doesn't just treat her patience my patience she treats him like family. That's what mommy and I love. We meet some of the ladies and wow really professional and The office staff was nice everyone greeted us with a smile. I had my service dog Bentley with me I think he had stolen the show. We did not meet the Dr in charge I believe that is the next time we get a checkup:-)

At first I really liked this office, but the more I would go the less I started liking it. The…read moredoctors are really nice and professional. However, every time I would go in for my next apt I would have a new balance...that seemed to come out of no where. I was there in December and got a filling and they scheduled me for my next cleaning in 6 months. When I went back, 6 months later, I had an emergency cavity that had get filled ASAP or I would need a root canal. I just don't understand why they didn't schedule me earlier before it became that bad, I know cavities don't just show up over night. I'm just disappointed in the lack of care they had for my teeth.

Things have changed here. New, young dentists, cocky. Same with their assistants. Have had tooth…read morethat dentists for 17 years have told me need pulled. No issues with it. The tooth recently became abscess. Went to Dr Folke. Have been going here for a few years, apparently my dentist left. This kid, he says "we have been telling you this tooth would be a problem, you need to go to endodontist, its an infection". This was a wed late afternoon. I said I think he should give me an antibiotic, I am in pain. Since all dentists seem to work only 4 days a week now, whats my chances of getting into endodontist? Dr Folke said NO! I went home crying, trying to get into endodontist. Couldnt get appt for 2 weeks. Some were 4 weeks. Found a dentist on Thurs who said I desperately needed antibiotics and prescribed them. Was shocked Fantastic dental didnt give me one.By Friday infection had spread to my face. It was completely swollen, 1 eye almost swollen shut. Had to go to Emergency room. They put me on a 2nd antibiotic, gave me a shot of antibiotics and pain killer and a steroid. They said infection had spread quickly and was bad and to get to endodontist asap. Endodontist got me in "earlier" just for consult. Still had to wait 2 weeks for appts and was put on another round of antibiotics. My family will never go back to fantastic dental. When I asked Dentist and he said no, he commented I should have gotten it taken care of when they told me earlier. He smirked and so did his assistant. it reminded me of the nazi jab pushers. If I listened to dentists, I would have lost this tooth 17 years ago. Dentists want to make money. Its not about your well being. And guess what. Both the other dentist i went to & endodontist said the tooth was saveable. His oath is to do what is needed and I needed an endodontist, yes, obviously. But More than that I needed antibiotics! Instead, I got a massive infection in my face and bones and a ER bill over $10K. I dont regret waiting. 17 years is a long time.

They run a horrible practice!! I would stay clear of this dental office. They are not fantastic…read more Just the opposite!! Disgrace is better name and Dr. Phan is a poor excuse for a dentist. They run a dishonest practice. I had my very first appointment on a Thursday with Dr. Alexis who was actually very good. I made an appointment to go back on Friday, as in the next day at 12 for Dr. Alexis. I was practically forced to come back on Friday. I got a call around 10am telling me the dr. Was running late and to come 12:30pm so I wouldn't have to wait!! Ok great. But I get there and the dr I had the appointment with wasn't there but the "Owner", Dr. Phan. She had to let me know. I do not care she was the owner. She had the personality of a mean woman and I didn't know her. My appointment was with the dr I met the day before. I politely said, no, I will reschedule when the dr. I met and liked is back. Well that was a problem for the narcissistic Dr. Phan. Why when they called me to tell me the Dr. was running late, why didn't they tell me it was a different Dr because the dr I did have an appointment with was "out sick". I would have never wasted my time to go there to see a dentist I have never met before to do any work on my teeth. How self centered could Dr. Phan think it would be ok to do this? To make matters worse, I got a bill from Dr. Phan yesterday saying I owed $69 for missing my appointment. First, I was there. I don't miss my appointment. Rather I was being bullied into having to have an appointment with "the owner" Second, I didn't have an appointment with Dr. Phan!!!! If I could give zero stars I would!!

I was informed that everything had to be paid in full which was fine. I got a cleaning, X-rays,…read moreand check up. I was informed that I needed a crown. I went back and had the crown done and paid in full my responsibility of 478.09. I have dental insurance. Months later I received a bill for 701.11. I called the office and was informed this was my balance. I told them i couldn't pay this. In the beginning they said they didn't accept payments, now they will. They even offered to lower it. Needless to say they reported me to a collection agency.

I just had my first visit with this office. Nothing but 5 stars. From the ability to book on line…read morewhen the office was closed to the follow up call the following day they were open . All forms were filled out on line before. Office staff were efficient and nice. Dental assistants were also friendly, worked as a team and so good with telling me everything they were doing and how long it would take. Dr Valentine , personable, informative and had a great touch. After being with my past Dentist for 35 years, this was a great experience. Oh do I mention my first visit was for a crown repair which DR V didn't flinch or tell me I need to be established first. NO he was gracious and explained all my options. So glad to find a new dentist.

Dr. Gabaldon and her assistant Adriana Dental were great. Extremely caring, very gentle and the…read moreattention to detail was amazing. The number of times they tested the fit of my temporary crown was mind boggling! Adriana went back and forth to the molding person to adjust my temporary crown blew me away. The price based on what was executed was extremely fair. This is America. Not China, HK, the UK or Canada. Nothing is cheap here. I went to another dentist- huh they stole my credit card for what I was charged! Thanks Family Dentistry of So. Naples. You are an unbelievable group of staff member. Thank you all again!

Dr Gabalbon, Dr. Petty and the entire staff are very professional, knowledgeable and kind. Karen…read moremakes everyone feel welcome and she handles every crisis with a calm grace. The quality of care is outstanding, their equipment is very modern and their prices are extremely reasonable. Absolutely the best dentist I've ever seen!